“Tim visits Health Direct regularly to have his blood tested. On his last visit he had to take a phone call when he was close to the top of the waiting cue
“Tim visits Health Direct regularly to have his blood tested. On his last visit he had to take a phone call when he was close to the top of the waiting cue. To take the call he stepped outside, and he missed his turn. When he re-entered the waiting room no-one had noticed that he […]