You are working in a collection centre when Sandra Dee comes in to give a urine sample.
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Get it written →You are working in a collection centre when Sandra Dee comes in to give a urine sample.
While identifying her Sandra asks if you could add a blood test to the test request as she thinks she might have low vitamin D levels
Create a script of how you would respond to Sandra.
Review your script ensuring you made appropriate use of the following:
Politely acknowledges Sandra’s request
States whether you can or cannot fulfil Sandra’s request
States what you can do, or what Sandra must do
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