Introduction. In Part 2 of Kathleen Bartholomew’s TED talk, she used stories to illustrate how to break down hierarchy and to create a safer environment for the patient.   Expectations. This is an assigned video and you are required to submit your reflections after watching the video.  Click the video link below to watch. Then […]

Introduction. Kathleen Bartholomew is a nurse storyteller. Like many influencing leaders, she has found the power of stories. In this TED Talk video, Kathleen told stories about how culture and hierarchy impact on patient safety.  While watching the video, think about the impact of culture on how we behave and how culture can make patient […]

Video Viewing Assignment 1 – A Patient Story Module 1: The Louise Batz Story   Introduction.  We start this module with a story of Louise Batz, told by her daughter, about medical errors. This video serves as an example of patient stories about medical errors, and about positive responses to improve patient safety.   Expectations. […]

How to select computer workstation carts Introduction. This is a practice assignment for using a human factors tool. Pretend you are on an evaluation team to select computer workstation carts (often called computer on wheels or workstation on wheels). Think about the items for evaluation to make the carts better suited for health care workers. […]

Introduction. We hope you have learned new things from the course project, and you should be proud of your video playlist. This is the last part of the course project, in which you will review and comment on the course project (introductory essay and video playlist) from one of your class mates.   Expectations. In […]

Video playlist: By now you should have two videos for each of the three topics (“touching the heart”, illustrating “to err is human”, & illustrating Human factors concepts or insights), along with a short written description for each video. You will select one video for each topic to form your video playlist.   Reflection essay: […]

Expectation. Your assignment is to work on topic 3: “Illustrating Human factors concepts or insights.”   Identify 2 videos as possible candidates for the Topic 3 of your playlist: Illustrating Human factors concepts or insights. The main message of your video should help audience to understand one or more human factors concepts or insights. Examples […]

Question 1 Adam, the supervisor, wanted all staff to speak up about potential safety problems in the unit. Which of the following is the LEAST helpful to build psychological safety in his unit?     Adam should use incidents like this one as learning opportunities, as such errors could happen to other nurses and future […]

Question 1 Jason is a clinical pharmacist who is interested in learning about human factors. He was given “The ‘How to Guide’ for Implementing Human Factors in Healthcare” (Reading assignment #1 for this module).   He would like to learn a little about human factors related to poor lighting and clutter. Which section of the […]

Question 1 What was the landmark document that started the modern patient safety movement?     Declaration of patients’ bill of rights     New Yorker article on patient rights marches in Washington, DC     Institute of Medicine report “To err is human”     New York Times report of a wrong leg amputation […]