It has been said the quality management is really a people? system, more than technical system. If this is true, what conditions must first be in place for
It has been said the quality management is really a “people” system, more than technical system. If this is true, what conditions must first be in place for a firm to be successful with quality management? What are the possible repercussions for the firm if the employees are not committed to the quality management program? […]