Emotional intelligence (EI) is a result of managing emotions, both your own and those of others around you.   For this Discussion, please respond to the following:   Of the qualities commonly associated with emotional intelligence, which one(s) do you most relate to as being strength of yours?   Which of the qualities may be […]

Listening is a skill and like any skill, the more we practice good habits, the better we get. Of course, it is also easier to listen to others when messages are crafted with the audience in mind.   For this Discussion, please respond to the following:   What are the key differences between an oral […]

Communication and Perception Our perceptions shape how we engage with the world around us, including our communication choices.   For this Discussion, please respond to the following:   What are some of the influences on perception?   Which of these influences do you feel plays a primary role in a professional setting?   Do you […]

Self-Concept, Perception, and Communication You have been working at your company for a while now and your supervisor has been noticing and complimenting you on your knowledge of policies and procedures. Recently, your supervisor has come to you with a new request: mentorship of a new employee, who will be starting next week. To help […]

Verbal and Nonverbal Communication at Work You have been hired as a consultant to present on verbal and nonverbal communication best practices in the workplace. The company that has hired you is concerned that they have seen an increase in misunderstandings between employees and they attribute it to poor communication. Specifically, they have been noticing […]

The Power of Listening   Your company recently paid your trip to attend training on listening. The focus of the one-day workshop was to identify and explain the different types of listening and demonstrate the value of active listening in the workplace. Now you are back in the office and you have been asked to […]

Question 1 Apply what you have learned about reading comprehension to understanding this short article entitled “A Heavy Duty Job.” The article, written by Daniel McGinn, was published in Newsweek.   Apply the BEFORE READING, DURING READING, AND AFTER READING suggestions and then summarize the article briefly.   “A Heavy Duty Job”   For nurses, […]

Beginning March 14, 2014, Mapleleaf Inc., will no longer be able to provide employees with free dental coverage. We can provide you with a list of various insurance options that are available for purchase. We appreciate your continued support of our company endeavors as we transition through these challenging economic times.   What is the […]

Question 1          Emotions are:   Question options:   1)            Universal   2)            Personal   3)            Objective   4)            Concrete   Question 2          Getting butterflies in your stomach […]

Question 1Perception is considered a ______.   Question options:   1)            Process   2)            Product   3)            Skill   4)            Theory   Question 2          Which of the following is not an […]