Communication is perhaps one of the greatest challenges facing managers and leaders today? (Hicks, 2011). In healthcare, this is
Communication is perhaps one of the greatest challenges facing managers and leaders today” (Hicks, 2011). In healthcare, this is perhaps even a greater challenge because miscommunication can lead to ineffective management, misunderstandings, and contribute to poor patient outcomes. Communication in healthcare goes beyond managers and employees but includes patients, caregivers, families, and everyone involved in […]