WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 6 Assignment Systems Thinking for Good, Part 1 In the Assignments for this module, you will assume the role of a consultant who has been asked by the upper management team to evaluate an organizational performance problem within an organization. You will present your findings in the form of […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 5 Assignment An Analysis of the Customer Service Issues at Starbucks, Part 2 and Executive Summary In this Assignment, you will integrate your systems thinking and management skills and you will continue to prepare an organizational improvement plan based on your analysis of a case study. Last week, you […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 4 Assignment An Analysis of the Customer Service Issues at Starbucks, Part 1 In this Assignment, you will integrate your systems thinking and management skills and you will prepare an organizational improvement plan based on your analysis of a case study. With this case in mind, this week you […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 3 Assignment An Evaluation of the Dilemma at Benevento Foods: Understanding Cause and Effect and Recommendations for Improvement For this Assignment, you will continue to evaluate the same scenario from the previous week (Benevento Foods). For this evaluation, you will use systems thinking tools to perform a root cause […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 2 Assignment An Evaluation of the Dilemma at Benevento Foods: Thinking in Systems For this Assignment, you will evaluate a real-world business scenario using a systems thinking approach to evaluate the workings of an organization. You will identify areas within the case where systems thinking is applied and where […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 1 Assignment Today’s Problems Come From Yesterday’s Thinking Albert Einstein is credited with saying, “We cannot solve our problems with the same level of thinking that created them.” This is as true in business as it is in science. Peter Senge (2006) describes this systemic phenomenon as “today’s problems […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 1 Discussion What Is a System? And What Is Systems Thinking? Donella Meadows, the pioneer of systems thinking and author of Thinking in Systems: A Primer, defines a system as “an interconnected set of elements that is coherently organized in a way that achieves something. If you look at […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 8 Discussion The Goal—Part 3 This week is a continuation from Week 6 and Week 7, in which you used critical thinking skills to analyze business issues from the business novel The Goal. You will analyze the relevance of systems thinking concepts described in the book to effective business […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 7 Discussion The Goal—Part 2 Through the lens of the business novel The Goal, you have been following many characters, complex business issues, and various management methodologies proposed for correcting problems. In choosing to write a novel, the authors are able to explore abstract concepts in an informative and […]

WMBA-6040B/MMSL-6645/WMBA-6040/MGMT-6645 WMBA6040 Improving Business Performance Week 6 Discussion The Goal—Part 1 According to The Foundation for Critical Thinking (n.d.), “[c]ritical thinking is that mode of thinking—about any subject, content, or problem—in which the thinker improves the quality of [their] thinking by skillfully analyzing, assessing, and reconstructing it.” As a manager, much of your work requires […]