Background: XYZ Company is an international manufacture of f
Background: XYZ Company is an international manufacture of farm equipment.They have hired your team to develop some core components of a project plan for providing an enterprise-wide CRM Relationship Management (CRM) solution.Some other details for consideration:The company executives and CIO have determined the best approach for this solution is to use their internal IT staff to deliver a custom software development CRMIT staff will also be supplemented by external professional services and subject matter experts (where required)Phase 1 of the initiative will be to roll the solution within the United States and Phase 2 will then extend the deployment to their three international facilities (China, Germany, and South America)Hardware and software components will need to be procured for all company locations (e.g., desktop, server, firewall, network, etc.) to support development, training, and production environments.There will be integration points with the company’s existing MRP, financial, sales & marketing, and distribution systems.Internal staff matrix and hourly rates will be providedThe team will use a traditional Water-Fall software development methodology, and structure the WBS tasks to align with this methodology
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