The Joint Commission http://www.jointcommission.org/
Carefully review your Learning Resources. View the two media pieces: Incident in the ER: Part I and Incident in the ER: Part 2. Consider how both healthcare managers handled the incident in both situations. What did the two individuals do wrong? What did they do right to ensure better quality and safety in the future?
Video: Laureate Education (Producer). (2015). Incident in the ER: Part 1 [Video file]. Baltimore, MD: Author.
Video: Laureate Education (Producer). (2015). Incident in the ER: Part 2. [Video file]. Baltimore, MD: Author.
Select one of the two case studies provided to discuss: “Trouble with the Pharmacy—Case for Chapter 7,” or “On Being Transparent.”
Seek additional resources to support your Discussion from one of these website resources on healthcare quality:
Agency for Healthcare Research and Quality http://www.ahrq.gov/qual/
Institute for Healthcare Improvement http://www.ihi.org/ihi
The Joint Commission http://www.jointcommission.org/
Describe how issues of quality of care and safety might be viewed from the perspective of each of the following:
A patient
A healthcare provider
A healthcare leader or manager
Describe the similarities between these perspectives.
Describe the differences between these perspectives.
Explain the role of a healthcare leader or manager in addressing quality and safety challenges in the case study you chose. Then, provide a specific example of a strategy that might help ensure future quality and safety by protecting patients from quality and safety errors.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.