Review the following lectures:
Change Is Necessary
The project assignment provides a forum for analyzing and evaluating relevant topics for this week on the basis of the course competencies covered.
Over the next few weeks, you will explore the steps involved in the planning process and how they work together to develop the overall strategic direction of an organization. An important element of the planning process is understanding the marketplace. In the marketing spectrum, this refers to having the ability to identify and relate to your target audience. Once you understand your target audience, you can better ascertain its decision-making process as a consumer (thereby ensuring that your organization remains strategically placed in the market). Likewise, it is important to identify the competition in the market and assess its ability to provide services. Without these abilities, there is no strategic direction for the organization to move.
In this assignment, you will assess the condition of a specific healthcare market based on its current population. This will require that you research a type of service, location (city/state), and the demographics of the respective population. Understanding these variables will help you examine whether there is an opportunity for new market entry with a similar service (creating new competition).
You will have the flexibility to select any type of healthcare service and any city/state that interests you.
For example, you may be interested to research acute care (a type of service) in Savannah, Georgia (location). In this example, you would need to research the existing acute care market and population in Savannah.
Please review the following resources and, using specific information from these resources, your course resources, and additional research, address the tasks posed below:
United States Census 2010. (n.d.). Interactive population map. Retrieved from https://www.census.gov/2010census/popmap/
United States Census Bureau. (n.d.). Retrieved from https://www.census.gov/
Medicare.gov. (n.d.). Find & compare doctors, hospitals, & other providers. Retrieved from https://www.medicare.gov/forms-help-and-resources/find-doctors-hospitals-and-facilities/quality-care-finder.html
United States Department of Labor. (n.d.). Retrieved from https://www.dol.gov/
Select a type of healthcare service (acute care, rural health clinic, long-term care, home health care, etc.) and a location (city/state) that interests you.
Provide an overview of the type of service and location you selected.
Summarize the population (demographics, density, etc.) of the location you selected (include unique trends, unusual population density, trends, etc.).
Discuss the presence of competition in the location you selected (presence, density, unique services provided, etc.).
Recommend whether you would develop new competition in this target market (consider existing competition, workforce, etc.) on the basis of your findings.
To support your work, use your course and text readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Present your response in a 3- to 5-page Microsoft Word document formatted in APA style.
On a separate page, cite all sources using APA format.
Name your file as SU_MHA6080_W1_Project_LastName_FirstName.
Change Is Necessary
Sometimes, change can be hard. People often balk at the concept of change. Why is that? For starters, there is a sense of comfort that accompanies the practice of routine. When the next steps are appropriately identified, fear of failing also diminishes. Contrarily, the word “change” is associated with “new.” And for many, anything new requires a disruption in the existing process; thereby, change is often associated with disruption and, as a result, has a negative stigma.
With so much trepidation associated with change, why do we continuously promote and embrace it? To put it simply, there can be no growth without change. An organization that does not have a vision for the future will surely fail. Change is necessary so that an organization can continue meeting the needs of its customers. When the needs of the customer change, the strategy of an organization changes to ensure alignment with the customer. Likewise, change is necessary to mitigate risks. A leader faced with an emergent decision to make must rely on his or her ability to change and motivate others to share the same vision for change.
To continuously meet the needs of the customer, organizations require continuous change and transformation. For a diverse target population of customers who have a wide variety of options at their fingertips, this is no simple task. This can be accomplished by either altering the products and services to meet the needs of the existing customer or keeping the products and services the same but changing the customer target. In either scenario, change is inevitable.
If an organization is unable to meet the needs of its customers, the customers will surely go elsewhere and find an organization that can meet their needs. Likewise, if the leader of an organization is unable to adapt to change, especially in an emergency situation, the viability of the organization is weakened. This is why it is important for leaders to have the ability to adapt to change.
Review each tab to know more about Kotter’s 8-step change model.
Form a Powerful Coalition
Create a Vision for Change
Communicate the Vision
Create Short-Term Wins
Build on the Change
Anchor the Changes in Corporate Culture
Disruptive innovation refers to a change in the status quo that inevitably changes the direction of the organization or creates a new avenue for the organization. For some, the effect of disruptive innovation creates a brand-new market altogether. This new market with its new pool of customers is now positioned to compete with other similar markets.
Clayton Christensen, chief founder of the idea, first introduced the concept of disruptive innovation in a 1995 Harvard Business Review article and again in his 1997 book, The Innovator’s Dilemma. Most commonly associated with technological advancements in an industry, “disruptive innovation” is also a term used to describe the effects of what happens when a new idea is introduced into a particular market. This is essential in healthcare, where technology is continuously advancing and patient demographics are constantly evolving. Healthcare leaders are faced with the challenge of meeting the needs of existing patients, while remaining financially viable. New strategies and methods of providing quality care are constantly being introduced in an effort to balance an organization’s mission with its margin.
The concept of disruptive innovation, although relatively new, does not introduce a new system approach to strategic planning. The idea itself is relatively simple. Disruptive innovation permits the introduction of something new into the market. The development of something new in the market has the potential to create value for the customer. Value is identified as an organization having the ability to reach a previously excluded customer or developing a product or service that can be offered as an alternative to the original in an effort to reach a new market. When this value is recognized, it can then be ascertained whether the initiative was a disruptive innovation or merely the re-introduction of an existing product or service in the market.
From your course textbook, Health Care Market Strategy, read the following chapter:
Understanding the Strategic, Business, and Marketing Planning Process
From the South University Online Library, read the following articles:
50 Disruptive Companies 2013
What Is Disruptive Innovation?
Defining Disruptive Innovation
The population of the United States is increasing, creating, in turn, an increase in the demand for healthcare services. We see this particularly in the gerontology sector, where the population segment aged sixty-five and older is rapidly aging. For the first time ever in US history, the sixty-five-plus population will outnumber the K–12 population. According to the US Census Bureau, the world’s sixty-five-plus population is expected to triple by 2050 (Brandon, 2009). All of these changes will result in more healthcare services in the United States. Ultimately, this will increase competition as well.
Although the concept of competition is nothing new, healthcare leaders are experiencing a new perspective on competition. Traditional competition may reveal two hospitals offering similar services, located in neighboring towns with a diverse, communal population. In this scenario, it is easy to visualize how each hospital would try to strategically place itself above its competition. This is especially easy since both are located relatively close to each other.
Now, consider a more contemporary illustration of competition in healthcare. For example, an uninsured patient is recently informed that he requires a quadruple heart bypass surgery, which would cost him in excess of $100,000. Rather than looking at local competition such as neighboring surgical centers, he decides to research alternative options. His research leads him to the concept of medical tourism, the patient’s international option for healthcare. With medical tourism, the patient travels abroad to receive healthcare services that would otherwise not be feasible or financially viable for him. At a fraction of the US cost, international hospitals are growing in popularity. For the first time ever, local healthcare providers must consider their international counterparts as competition, global competition. As a result of these new types of competition in the industry, existing healthcare organizations are revealing the need to rethink strategic planning initiatives.
In addition to understanding that global markets may be considered competition for healthcare organizations in the United States, leaders must also recognize their target market. As the population continues to change in the United States, we will continue to see a shift in the diversity of our customers. Leaders who are able to identify and accommodate the needs of their target population will be well prepared to change with shifting tides of the industry.
Brandon, E. (2009). Census Bureau: World’s 65 and older population will triple by 2050: Europe and the United States are expected to age the most rapidly. Retrieved from https://money.usnews.com/money/blogs/planning-to-retire/2009/06/24/census-bureau-worlds-65-and-older-population-will-triple-by-2050
Below is an interactive map from the United States Census Bureau that illustrates details about specific groups, age, sex, and housing status of individuals in the United States.
Review the link to know more about 2010 census and apportionment data.
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