Preventing and Navigating Conflict: A Case Response + Tool

Read this fictional case: A family is upset that their child’s IEP meeting was scheduled without their input. They feel like their priorities were not heard at the last meeting and are considering filing a complaint.

2. In 1–1.5 pages:

· Identify 2 breakdowns in communication or collaboration

· Propose 2 specific strategies to rebuild trust

3. Then, create a small conflict prevention tool (choice of):

· A checklist for teams

· A sample communication template

· A visual for how to handle early conflict signals

Discussion Topic ( 1 page)

Discussion Prompt

Think about a time (real or fictional) when there was a disagreement or misunderstanding between a family and school staff. What proactive policies or collaborative practices could have helped prevent or reduce that conflict?

Based on this week’s readings, what one leadership action would you recommend to strengthen family trust and participation?

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