Communications Question
Updated Dec 2023 Course Information Course Number and Title: MG 5415 – Organizational Communication for Leaders Term Dates: May 6, 2024 – August 25, 2024; Summer I 2024 Delivery Method: Online Credits: 3 Prerequisites: N/A Instructor Information Faculty Name: Professor Jevon Cooper Email Address: [email protected] Phone Number: 808-294-5978, call between 6:00 p.m. – 8:00 p.m. eastern standard time Response time: Students will receive a response within 24 -48 hours Required Materials and Textbook(s) 1. Organizational Behavior: A Practical, Problem-Solving Approach 3e (Kinicki) McGraw-Hill (2020) ISBN: 9781260075076 (print rental) ISBN: 9781260516258 (loose-leaf) 2. Getting to Yes (Fisher/Ury/Patton) Penguin Non-classics (2011) ISBN: 9780143118756 Updated Revised Edition Recommended: Secrets of Power Negotiating 15th anniversary edition (Dawson), The Career Press/Red Wheel/Weiser (2010) ISBN: 9781601631398 Optional or Supplemental Materials There are a number of supplemental materials included in the course content folders. Course Description and Outcomes This course explores the psychological contract between leader and follower that take any of many forms between two people or between the leader and small groups. Students study group formation and group development as well as the intricacies of coaching, mentoring, conflict resolution and mentoring. Students study organizational behavior and explore how these concepts affect leadership effectiveness. Students will examine organizational communication including formal and informal communication, as well as the relationship of communication to organizational satisfaction and effectiveness. Topics include: preparing for a negotiation, Page 1 of 20 Updated Dec 2023 understanding individual preferences, identifying ethical and cross-cultural issues that might arise, and when and what kind of outside resources may be and assess the importance of coaching and open communication when inspiring individuals to overcome barriers to peak performance. Upon completion of the course, students are expected to achieve the following competencies: ▪ Demonstrate different styles of negotiation and conflict and understand your own personal style. ▪ Define different concepts to negotiation approaches. ▪ Describe the roles of perception, emotion, verbal and non-verbal communication and their impact to communication and understanding in an organizational context. ▪ Apply theories and concepts in negotiation and conflict in relation to the following organizational aspects: individual differences, communication style, culture, organizational interdependencies, motivation and feedback, groups and teams, and power and politics. ▪ Demonstrate effective negotiation preparation techniques through case study examination. The overall objectives for this course are twofold: 1. To increase students’ understanding of critical issues in how people communicate and interact within an organizational context, and 2. To provide concepts, theories, and models to enhance and support, or influence the interaction within organizational structures in communicating, organizing, and negotiating. This course will explore the dynamics and processes of negotiation and conflict in the context of organizational behavior and human relations. Specific goals include: ✓ Expose you to styles of negotiation and conflict and understanding your own style. ✓ Gain an understanding of the nature of human motivation, especially as this applies to workplace settings. ✓ Examine the following organizational aspects: individual differences, communication, culture, groups and teams, leadership, and power and politics. ✓ Explore the roles of perception, emotion, verbal and non-verbal communication and their impact on the negotiation process. ✓ Analyze the similarities and differences among the various leadership models. ✓ Develop skills in negotiation through case study negotiation role plays. ✓ Learn to apply various communication theories to workplace dynamics. ✓ Employ a proactive rather than reactive approach to communication problems. Grading Policies • • • Technological issues are not acceptable reasons for late submissions – connectivity is your responsibility. Students must use the MSOffice Suite for all assignments and have full access through their NEC account. You are required to post a document of your actual assignments in the LMS, you may not just provide a link. As an NEC student, you have access to download the MS Office Suite (Word, Excel, PowerPoint, etc.) through Office365 for free. To download, go to www.office.com and click “Install Office Apps.” Need support with a Microsoft application like Word or PowerPoint? Find the help you need with any of theMicrosoft Office products at Office Help and Training: http://office.microsoft.com/en-us/support/?CTT=97. All written assignments must have a cover page with the student’s name on it. Any assignments Page 2 of 20 Updated Dec 2023 • • • • submitted without this will require revision for a maximum grade of A-. Students must submit discussion board postings during the time frame indicated in the assignment. Discussion board submissions will not be accepted for credit after the deadline. Every post must be copied and pasted into the forum, with no attachments. No exceptions. Students needing extra time may submit assignments, excluding discussion board postings up to two days late. Late assignments receive a 10% deduction per day. Assignments more than 2 days late will not be accepted. If an assignment is due Sunday and submitted on Monday (-10%) or Tuesday (-20%) and after Tuesday assignments are not accepted without prior arrangement. Instructor will accept late work without prior arrangement in the case of extenuating circumstances (such as hospitalization, childbirth, major accident, injury, or bereavement). Students who suffer such a circumstance must notify the instructor as soon as possible of the extenuating circumstance that prevented them from submitting work on time and determinea deadline with the instructor for submitting the work. In these instances, the instructor will waive the late penalty. Students who do not meet the deadline arranged with the instructor will receive a grade of zero on the assignment. Note this does not apply during the final weekof class. Students must submit the final assignment no later than the last day of the term. No assignments are accepted after the last day of the term. NO USE OF AI TOOLS AI Content generation tools (such as ChatGPT, etc…) are not permitted for any of your work, or part of your work, in this class. Using them may interfere with your progress as an independent thinker and your achievement of the course’s outcomes. If you use these tools, your actions would be considered academically dishonest and a violation of the Academic Integrity Policy at New England College PLEASE NOTE- After running into a number of issues with the student authorship of assignments —- Students are to be completing their own work on their own computers using their own login/version of the software. All students have access to the MSOffice Suite at New England College and those are the applications you should be using for all assignments. If you are using a Mac, all assignments must be converted so that they can be accessed and graded on a PC. All students are held to the same expectations and standards and we need to be able to verify that they are in fact the creator/author/editor of their own work. You should not be using someone else’s machine or file and modifying it for any assignment after the fact. The only exception might be a template that an instructor has provided – but NEVER another student’s file. If you are traveling at any time during the term, please take your computer with you or use your personal log on to access and complete assignments. Any assignment in any course that does not show on the Info/Properties page that the student is the original author and the one who last modified the document, the assignment may receive a grade of zero with rare exceptions. It is shared at orientation and communicated across the program that as graduate students in a masters program you are expected to have your own laptop/desktop computer to complete your work on and your own version of MSOffice. Page 3 of 20 Updated Dec 2023 All assignments must be submitted in MS Word, MS PowerPoint, or MS Excel as directed by the assignment guidelines. Assignments submitted as a PDF will not be accepted. So, please do not use any other computer or log-in other than your own for any assignments, or you risk a grade of zero for it. If you are repeating a course, you may not submit any previous work (graded or otherwise) from when you were originally enrolled. If you do, it is a violation of academic honesty. The assignment will be awarded a zero and reported. Your final grade for this course will be determined by your performance on the following assignments: Grade Weights Table Assignment Due Blackboard Participation – Discussion Boards Mini Assignments 30% 10% Research Paper End of Week 5 10% Research Paper Topic and References Weeks 2 and 3 5% Book Review End of Week 9 15% Crisis Communication Plan End of Week 12 15% PowerPoint Presentation End of Week 13 15% Total 100% Grading Scale A AB+ B BC+ C CD F Every week (except weeks 9,13, 14 and 15) Weeks 2, 6, 7, 8, 10, 11 Percentage Towards Final Grade 100-93 92-90 89-87 86-83 82-80 79-77 76-73 72-70 69-60 59 and below Page 4 of 20 Updated Dec 2023 Final course grades of C+ or below will not meet graduate degree requirements. Students will need to repeat any course in which they received a grade C+ or below. For more information, please refer to the New England College Academic Catalog. Required Technical Skills In order to promote success in an online community, whether 100% online or hybrid, students must know how to use email and navigate the Internet. Students must be familiar with their computer or device, its programs and operating system, be able to send messages to their instructor, upload attachments, post assignments, communicate with other students, and navigate the course site. Students should retain and organize copies of all course work on a backup device or cloud storage program. Attendance Policy Students are required to meet the federal requirements for time on task per the Federal Definition of the Credit Hour. Students must log in to the course site multiple times each week, and submit all required assignments. Verification of participation occurs in Week 1 of the course, where students are expected to submit all required assignments. Failure to do this will result in the students being dropped from the course. Students will be dropped if they don’t complete at least one graded assignment. This course is fully online and delivered asynchronously. There are no face-to-face components or set times that you must log in. You are expected to participate in all course activities. Not actively and consistently contributing online for the duration of the course will adversely affect your grade. Students are always expected to actively contribute to the discussions and other activities online. A significant portion of your grade is based upon this and you are personally responsible for the material. It is the responsibility of each student to understand fully the participation policies and procedures for every course in which the student is enrolled. New England College respects student’s religious observances. In an online environment, students are expected to notify their instructors if they are unable to participate fully during the time of the student’s observances. Making up missed assignments and course contributions is the student’s responsibility. This course, run through the Blackboard learning system, is not correspondence or self-paced. Students must participate in all content, communications, assignments, discussions, blogs, wikis and other activities throughout the course, adhering to time frames, due dates or deadlines specified. Note: Class absences may impact an international student’s visa status, as immigration laws stipulate that F-1 visa students must be in a full-time schedule and must be attending classes. Expectations for Online Behavior NEC requires a learning environment where everyone is respected and feel safe to take the risks necessary for learning. All online communication must be respectful and constructive. Students who violate these guidelines will be referred to the Office of Judicial Affairs. Students must review and adhere to NEC’s Netiquette Guidelines. In the event a student loses electricity, internet access, or has difficulty accessing learning content, it is the student’s responsibility to contact the instructor via email or phone as soon as possible. Page 5 of 20 Updated Dec 2023 NEC Academic Integrity Policy: Graduate Programs The New England College community embraces an Academic Honor Principle. It consists of honesty, trust, and integrity. Honesty is being true to oneself and others, engendering a culture of trust. Trust builds mutual respect, fostering a disposition of responsibility and civility. Integrity denotes inner strength of character: doing what is right and avoiding what is wrong. Students, Faculty, and Staff accept these values as fundamental guides to our actions, decisions, and behavior. Academic Dishonesty Academic dishonesty includes, but is not limited to, the following infractions: Plagiarism: According to the Council of Writing Program Administrators, “plagiarism occurs when a writer deliberately uses someone else’s language, ideas, or other original (not common-knowledge) material without acknowledging its source.”1 Any of these activities constitutes plagiarism: directly copying and pasting from a source without citation; paraphrasing from a source or sources without citation; turning in a paper, or sections of a paper, known to be written by someone other than the student; unauthorized multiple submissions of the same work in more than one course; and turning in a purchased paper. Misuse or inaccurate citation of sources: It may be possible that a student has carried out a good-faith attempt to acknowledge others’ work, but has failed to do so accurately or fully. This may include citing sources, but not including sufficient information or correct formatting of the citation. These are largely not considered plagiarism, unless the student repeats the misuse of sources after feedback from the faculty. In case of doubt about how to cite a source, students should ask their instructor. Plagiarism is a severe event that will lead to penalties that may result in expulsion. Please consult the Academic Integrity Policy in the NEC Catalog for specific information on procedures regarding this policy. Misrepresentation: Having someone else do coursework, assignments, papers, quizzes and tests. Facilitation of Academic Dishonesty: Helping someone else cheat. Examples include: supplying questions and/or answers to a quiz or examination, allowing someone to copy your homework, doing homework together without the instructor’s permission, seeking input from others during a take-home or open book test. Cheating: Deliberate deceptive behavior to avoid work and learning. Examples include, but are not limited to: 1. Communicating with others during an exam or quiz 2. Copying all or part of homework or another’s quiz, exam, or written work 3. Using notes when you are directed not to by the professor, using electronic equipment to look up answers you don’t know 4. Making up data for research 5. Stealing quizzes or exams prior to their administration 6. Altering or attempting to alter college records 7. Offering a bribe to college personnel in exchange for special treatment or favors Because academic dishonesty violates academic integrity, it cannot be condoned at NEC. 1 Council of Writing Program Administrators. 2003. Defining and Avoiding Plagiarism: The WPA Statement on Best Practices. http://wpacouncil.org/files/wpa-plagiarism-statement.pdf Page 6 of 20 Updated Dec 2023 For further explanation on this topic, please refer to the New England College Academic Catalog. Credit Hours and Student Work Regardless of the format (online or hybrid) or the time period in which the course is offered (e.g., fifteen or seven weeks), the student work expectation for all courses is the same. One credit represents 45 hours of work over the course of a term (including lectures, laboratories, recitations, discussion groups, field work, study, etc.), averaged over each week during the term, in order to complete the work of the course. In a four-credit course, the expectation is that there is 180 hours of work. The approximate student learning hours per week for a fourcredit course are as follows: 15-week course = 12 hours per week, 7-week course = 25 hours per week, and a 3week course = 60 hours per week. Assignment Required Reading: Kinicki/Fugate Text Calculation Hours 671 pages x 5 hours/100 pages 35 228 pages x 5 hours/100 pages 11 boards, 4 hours per board 1 @ 10 hours 1 @ 10 hours 6 @ 1 hour per assignment 1 @ 10 hours 7 hours research, 7 hours writing 11 44 10 10 6 5 14 Fisher/Ury Book Discussion Boards PowerPoint Presentation Book Review Mini Assignments Crisis Communication Plan Research Paper Expected total*: (@ 45 hours of work/credit) 135 total hours *(4-credit course = 180 total hours, 3-credit course = 135 total hours, 2-credit course = 90 total hours; 1-credit course = 45 total hours). Statement on Fair Practices New England College prohibits discrimination on the basis of race, color, creed or religion, national origin, sex, sexual orientation, age, marital status, pregnancy, veteran’s status, or disability in regard to treatment, access to, or employment in its programs and activities, in accordance with federal and state laws and regulations. In compliance with the Americans with Disabilities Act (ADA), individuals with disabilities needing accommodation should contact the Disability Services Office. New England College’s Sexual Misconduct Policy can be found in the NEC Student Handbook on the NEC website under Student, Life and Activities. This policy applies to all students, including online students. Academic Accommodations Students who have a Letter of Accommodation from Student Access and Accommodations, must contact their instructor as soon as possible to provide him or her with the letter and set up accommodations for the course. The student and instructor will then discuss how to implement the accommodations and address accessibility for the course. This can be done via email with guidance from Student Access and Accommodations if needed. Page 7 of 20 Updated Dec 2023 Accommodations are designed to provide equal access to the learning environment and instructional materials and do not alter the fundamental and technical requirements of the course. Accommodations are not retroactive prior to notice and the letters need to be delivered in time for faculty to make accommodation arrangements. Note that instructors are under no obligation to make accommodations for students who do not disclose or notify faculty of a specific accommodation. In situations where several people are involved in developing accommodations, three weeks prior notice will be required. Student Access and Accommodations is available to consult with students and faculty regarding accommodations, access, or other concerns related to disability. If a student has concerns about access or may have needs related to a disability and has not worked with Student Access and Accommodations, the first step is to contact the office for an initial confidential consultation and assessment. Student Access and Accommodations can be reached at 603-428-2302 or via email [email protected]. More information on class accommodations can be found on the NEC website under Academic Resources. Assignments and Schedule The course is divided into fifteen weeks. Due dates for assignments and discussions are stated in day numbers. Day 1 is Monday, the first day of the beginning of each weekly session. Day 1 Monday Day 2 Tuesday Day 3 Wednesday Day 4 Thursday Day 5 Friday Day 6 Saturday Day 7 Sunday Readings and Assignments Week and Dates Week 1 Topic MAKING OB WORK FOR ME/VALUES AND ATTITUDES • • Learning Outcomes Reading and Assignments Explain the practical relevance of OB to help solve problems Describe how work-related outcomes are associated with job satisfaction 1. Review the course syllabus again, found in the “Syllabus” and take the Syllabus quiz. 2. Attendance Confirmation 3. Check in under the Discussion Board, “Introductions” area. Page 8 of 20 Updated Dec 2023 • • • Examine the importance of effective communication within your organization. Explore how values and attitudes can create problems in the workplace. Apply OB in a practical way to increase effectiveness 4. View the PowerPoints and review the Intro to Org Comm. mini-lecture for Week 1. 5. Read text: Chapters 1 and 2. 6. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 7. Register with the Danforth Library. Confirmation of Attendance: Please confirm that you have read and understood the syllabus and agree to its terms. By responding to this post, you will officially be checking into this course. To respond, please click on the blue text to the left (Confirmation of Attendance) to open it. You will see a button labeled Create Thread located at the top left of screen, type in your name and a sentence stating that have read, understood, and agree to the terms outlined in the course syllabus. Introduction: Welcome to our class! In 250 words or less, please introduce yourself to the class and include the following: 1. Something unique about yourself 2. What State do you live in? 3. Why are your pursuing this degree? Page 9 of 20 Updated Dec 2023 4. What do you find interesting about this subject matter? To create a post, please click on the word “Introductions” above, select “Create Thread”, and type your name in the subject. Then, add your introduction, and when ready to post, scroll down and click the “Submit” button on the lower right. Once you have posted your introduction, please welcome two other students to the course by replying to their introduction post Week 2 INDIVIDUAL DIFFERENCES AND EMOTIONS/SOCIAL PERCEPTION AND MANAGING DIVERSITY • • • • • Perform perception checks to help prevent misunderstandings. Apply the pillow method to establish empathy. Evaluate the barriers and challenges in managing a diverse workforce. Investigate the role of emotions and emotional intelligence within your organization. Choose a research paper topic. 1. Read text: Chapters 3 & 4. 2. View the PowerPoints and review the Perception mini-lecture for Week 2. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Mini Assignment #1: Complete the Pillow Method Assignment by Sunday 11:59 PM. 5. Online article: “Applying Emotional Intelligence in the Workplace.” and video “The Leader Within”. 6. Research Paper Topic Due Week 3 FOUNDATIONS OF EMPLOYEE MOTIVATION • • Explain the role of motivation in managing effectively. Identify techniques for understanding people enough to motivate them. Page 10 of 20 1. Read text: Chapter 5. 2. View the PowerPoint and review the Motivation mini-lecture for Week 3. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Updated Dec 2023 • Investigate sources and create a reference page for the research paper. Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Submit Reference Page for Research Paper in APA format Week 4 PERFORMANCE MANAGEMENT/ ORGANIZATIONAL CULTURE, SOCIALIZATION, AND MENTORING • • • • • • Identify issues with performance management Manage goal-setting processes Measure goals accurately Analyze how to turn feedback into change Explore the impact of organizational culture Embed organizational culture through socialization and mentoring processes 1. Read text: Chapters 6 & 14. 2. View the PowerPoint and review the Organizational Culture mini-lecture for Week 4. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Work on your research paper due next week! Week 5 POSITIVE ORGANIZATIONAL BEHAVIOR/ ORGANIZATIONAL DESIGN, EFFECTIVENESS, AND INNOVATION • • • • • • Identify the power of positive emotions in organizations Describe how to foster mindfulness Create a climate that encourages positive organizational behavior Explore approaches toward organizational innovation Assess components of organizational effectiveness Write a research paper according to the guidelines in the syllabus Page 11 of 20 1. Read text: Chapters 7 & 15. 2. View the PowerPoint and review the Emotions mini-lecture for Week 5. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and Updated Dec 2023 each peer reply per question must be between 150-200 words in length. 4. RESEARCH PAPER DUE BY Sunday 11:59 PM. Week 6 GROUPS AND TEAMS/DECISIONMAKING AND CREATIVITY • • • • • • • Week 7 COMMUNICATION IN THE DIGITAL AGE • • • • • Examine how roles and norms affect groups Recognize issues with trust building and how to overcome those issues Analyze the power of teambuilding Identify ethical decisionmaking methods Describe examples of groupthink Explore recommendations for increasing creativity Report on a meeting to determine effective structure and dynamics and make noteworthy recommendations 1. Read text: Chapters 8 & 11. Examine how social media can increase organizational productivity Distinguish communication patterns between men and women Investigate generational differences in communication Assess communication competence Analyze your personal listening skills and develop an action plan to improve these skills 1. Read text: Chapter 9. 2. View the PowerPoints and review the GroupThink mini-lecture for Week 6. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Mini Assignment #2: Complete the Group Observation Assignment by Sunday 11:59 PM. 2. View the PowerPoint and review the mini-lecture for Week 7. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Read 1st half of Fisher and Ury’s Getting to Yes. Page 12 of 20 Updated Dec 2023 5. Mini Assignment #3: Complete the Listening Skill Survey by Sunday 11:59 PM. Week 8 MANAGING CONFLICT • • • • • • Identify the sources of conflict. Explore the types of conflict and its impact on organizations. Examine your personal conflict management style. Consider the appropriateness of different conflict styles and strategies. Use the “Clear Message Format” to increase assertiveness. Apply suggestions for managing conflict 1. Read text: Chapter 10. 2. View the PowerPoint and review the Conflict mini-lecture and watch videos. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Mini Assignment #4: Complete the Conflict Management Survey by Sunday 11:59 PM. 5. Read 2nd half of Fisher and Ury’s Getting to Yes. BOOK REVIEWS • Week 9 Week 10 POWER, INFLUENCE, AND POLITICS; MANAGING CHANGE AND STRESS • • • • Write a book review for “Getting to Yes” (Fisher and Ury). 1. No Discussion Board this week. Evaluate the five bases of power in organizations. Analyze your own power within your organization. Explore the types of power commonly found in organizations. Recognize various power strategies and tactics. 1. Read text: Chapters 12 and 16. Page 13 of 20 2. BOOK REVIEW DUE BY Sunday 11:59 PM 2. View the PowerPoint and review the Bases of Power and Stress Management mini lectures. 3. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the Updated Dec 2023 • • • • • Week 11 LEADERSHIP EFFECTIVENESS • • • • • • • Apply and discuss different suggestions to empower others. Describe models of change Examine good and bad stress Explain how to overcome resistance to change Evaluate your defensive and supportive behaviors with a partner week by day seven (Sunday) @ 11:59 PM (EST). Define leadership. Recognize who emerges as a leader. Identify the characteristics and positive traits of effective leaders. Differentiate between leaders and managers. Analyze your strengths and weaknesses as a leader. Develop a personal model for organizational leadership effectiveness. Utilize different methods to achieve results through delegating. 1. Read text: Chapter 13 and the three leadership articles. Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 4. Watch the video. 5. Mini Assignment #5: Complete ING Assignment by Sunday 11:59 PM. 2. View the PowerPoint, review the Leadership mini-lecture and watch the video. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 3. Mini Assignment #6: Complete Gibb Categories Assignment by Sunday 11:59 PM. Week 12 CRISIS COMMUNICATION • • • • Describe what is meant by proactive crisis communication Explain what is meant by stakeholder theory and image restoration theory List the steps of a crisis communication plan Construct a plan that can be used for communicating during crisis in an Page 14 of 20 1. View the PowerPoint, review the Crisis Communication mini-lecture and watch the video. 2. Answer the question throughout the week in the Discussion Board. Initial post due by day four (Thursday) @ 11:59 PM (EST). Respond substantively to two other students’ posts on different days of the Updated Dec 2023 organization to which you belong (or one you choose) week by day seven (Sunday) @ 11:59 PM (EST). Initial post for each question must be between 250-300 words in length, and each peer reply per question must be between 150-200 words in length. 3. CRISIS COMMUNICATION PLAN DUE BY Sunday 11:59 PM. Week 13 Week 14 POWERPOINT PRESENTATION WORK • Create a PowerPoint Presentation based on your research paper NEGOTIATION • Distinguish between distributive and integrative negotiation. Explain the concept of added-value negotiation. Describe the fundamentals of negotiation. Apply various techniques for handling difficult negotiation situations. • • • Week 15 RESEARCH PAPER POWERPOINT PRESENTATIONS • Produce a video of you presenting your research paper PowerPoint slide presentation 1.Upload your slide presentation to the assignment area in the Course Content folder designated for this purpose by Sunday, 11:59 PM. 1. Review the Negotiation sections in Chapter 10. 2. View the PowerPoint, videos, and readings in the Week 14 Course Content folder. 3.Answer the question throughout the week in the Discussion Board. Initial post due by Day 4 (Thursday) at 11:59 PM EST. All Peer replies due by Day 7 (Sunday) at 11:59 PM EST. 1. Upload the video of your Power Point presentation to the discussion forum by Thursday, 11:59 PM. A minimum of two substantial peer reviews are required by Sunday, 11:59 pm. Additional Instructor Expectations • All written work is to be in Word document form and adhere to 7th edition APA style format andguidelines. Note: No assignments will be accepted for grading in PDF or any other file format. • • • All work must be completed using your own computer, software, and log-in The citations in all assignments are to be in-text citations (no footnotes with APA format). All submitted assignments must include a title page and the student’s name must be on all submitted work. Work that is submitted without a student’s name will not be graded but will require revision and resubmission for a maximum grade of A-. Evaluation of your assignments will reflect the extent to which you’ve correctly applied the principles • Page 15 of 20 Updated Dec 2023 • of grammar, mechanics, punctuation, spelling and effective sentence structure. All written communicationshould be proofread carefully prior to submission. Work is expected to be at a competent level with the first submission, however, if necessary, students will be asked to rewrite assignments that do not reflect “graduate level” work. Any assignments that are returned for rewrite and resubmission may only be granted a maximum grade of B. Graded Assessments Details Discussion Board (100 points each /30% of grade) Students will participate in a Discussion Board forum each week, responding to questions posted by the instructor. Students will also reply each week to at least two other students. • The initial post is due by Thursday 11:59 pm EST. • At least two replies to other students are due by Sunday 11:59 pm EST. • Posts must be submitted on time according to the instructions above to receive full credit. • Respond substantively to two other students’ posts on different days of the week by day seven (Sunday) @ 11:59 PM (EST). It is important to spread posts out over several days and avoid posting late Sunday. Online conversations need time for people to read, reflect, and respond. Provide specific examples and support your recommendations with scholarly research in addition to your required course readings • Responses to other students should be substantive. Points will not be earned for responses to classmates that simply state, “I agree” or “Good point.” Responses to classmates must serve to advance the conversation. Students may agree or disagree, but all postings must be courteous and respectful following the NEC Netiquette Guidelines. • Please remember to add the required length expectations. The following is an example that is used in many of our Graduate courses for discussion board requirements – adjust as necessary. As a reminder, if there are two discussions per week the first discussion is usually due on Thursday and the second is usually due on Friday: o The initial post must be between 250-300 words in length and is due by 11:59 pm EST on Thursday. At least two replies to other students are due by Sunday at 11:59 pm EST. Responding to at least two other students is a requirement; posts must be submitted on time and each peer reply per question must be between 150-200 words in length. • Please add any citation, sources, or evidence required for the discussions. For example: o Please cite at least one academic or professional source in your initial post, and, when appropriate, cite sources in your peer replies. • Recommended: o Do not type lengthy posts to the Discussion Board without saving text; work can be lost if the Internet connection drops or times out. o Write posts off-line in a word processing software first so that it can be saved and then copy and paste in to Blackboard. The copy and paste may change the formatting. o If students prefer to write posts directly on the Discussion Board make sure to click “Save Draft” often, return to the post and Edit the text to add more content. Mini Assignments: (10% toward final grade) Weeks 2, 6, 7, 8, 10, 11 Page 16 of 20 Updated Dec 2023 Check the Course Content Tab in the weekly folders for these assignments (there will be six). Submit these for grading by Sunday 11:59 PM the week each assignment is due. Research Paper: (15% toward final grade) – Due end of Week 5 Prepare an individual research paper (7-10 pages of content – exclusive of title and reference pages) on a topic regarding Organizational Communication, Conflict, and/or Negotiation that can assist you in your own professional development. Possible topics for research papers can include any aspect of organizational communication. For example: consider topics from your text as well as the topics covered in the weekly lessons and discussions: communication styles, culture, organizational interdependencies, motivation and feedback, groups and teams, power and politics, leadership, negotiation, conflict management, perception, emotional intelligence, groupthink, communication climates, etc. This paper is expected to show academic scholarship, both in content and presentation. The paper should be formatted to APA, contain a reference list of at least five sources with in-text citations throughout the paper, be free of plagiarism, grammar, and spelling errors. The paper should have a title page, abstract, an introductory section, a literature review of current journal articles or studies that have been accomplished in the topic area, and a conclusion section. The title page should include the student’s name, course ID (MG5415), assignment name, date, and professor’s name. Include page numbers top right (beginning on the title page), running head left justified all in caps, headings to separate ideas within the paper, proper spacing, formatting (one-inch margins and Times New Roman (or similar), 12-point font), and a reference page (APA format). The following links can assist you with APA formatting: https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_style_introduction.html http://www.apastyle.org/ A sample paper is provided for your review in the Week One folder. The research paper will be assessed according the rubric located after the course schedule in this syllabus. Book Review: (15% toward final grade) – Due by SUNDAY 11:59 PM of Week 9 Your book review must be written about “Getting to Yes: Negotiating Agreement Without Giving In” by Roger Fisher and William Ury. Use a chapter-by-chapter discussion of the book in which you (1) summarize the author’s ideas in the chapter in one paragraph and (2) discuss/reflect how these ideas relate to your life and/or how you can use these suggestions in your professional line of work (in one paragraph). This will result in two paragraphs per chapter. Your conclusion should consist of a summary of your personal opinion of the book as well as how (or if) you can apply the ideas to your personal life. APA format is not required for this paper. Upload your book review to the Assignment area only. The book review rubric can be located in your course shell. Crisis Communication Plan: (15% toward final grade) – Due end of Week 12 Page 17 of 20 Updated Dec 2023 Choose an organization (or use your own) and create a crisis communication plan. Your plan should include the following parts: • • • • • • • • • • Introduction & Table of Contents Brief organization background to serve as information for crisis management team Description of the Plan’s Purpose, including its o Needs o Benefits Identify types of crises your organization could face (categorize these under broad headings, ex. accidents, financial, personnel, etc.) Identify a crisis management team Identify third party potential supporters or credible experts Immediate Response Checklist Establish procedure for dealing with the Media during a crisis Press release template Procedure for evaluating the crisis plan PowerPoint Presentation: Prepared on your Research Paper Content (15% toward final grade) – Due Week 13 Prepare a PowerPoint (or Prezi) presentation (minimum of 20 slides with speaker notes section required) to present your Research Paper findings to the class. When shared, your presentation should last 10-15 minutes with a 5-minute Q/A period following the presentation. Slides should be visually appealing with only bullet points and images. The notes section must provide details about each slide. Title and Reference slides do not count as content slides, so this means a minimum of 22 slides total. NEC College Email, Blackboard, and Technical Help • • • • Institutional communication, including communication with an instructor, student services, administration, etc. must be conducted through the student’s @nec.edu email account. The college will communicate with students strictly through their @nec.edu email; students are responsible for checking their college email accounts on a regular basis. NEC email cannot be forwarded to another email account. Students can access their NEC email via the direct link to NEC email. More information on the NEC email and Information Technology resources can be found on the NEC website under Information Technology. • For help, visit support.nec.edu or call 877-290-3627 Blackboard help and video tutorials NEC Registrar’s Office • • • [email protected] or 603-428-2203 Transcripts may be ordered through MyNEC. More information on MyNEC and the Registrar’s Office can be found on the NEC website under Academic Resources. For MyNEC PIN resets, type in your case-sensitive Username and click “Forgot PIN”. If you still cannot reset, contact the Registrar’s Office at the contact information above. Page 18 of 20 Updated Dec 2023 Blackboard Access and Login • • This course uses Blackboard, an online learning management system. There are two ways to access Blackboard: 1. Direct link: http://blackboard.nec.edu/ 2. Information on Blackboard and how to log into Blackboard can be found on the NEC website under Academic Resources. Browsers and Spell Check The LMS supports all modern browsers. You must have access to a personal computer and personal access to the internet. While you may be able to browse your course by using the LMS app, some classroom functions may not work the same way on your phone or tablet as they would on a computer. Students must have access to a desktop or laptop to submit academic work. Blackboard Browser Check: https://help.blackboard.com/Learn/Student/Original/Getting_Started/Browser_Support/Browser_Checker Microsoft Office 365 Suite and Support You are required to post a document of your actual assignments in the LMS, you may not just provide a link. As an NEC student, you have access to download the MS Office Suite (Word, Excel, PowerPoint, etc.) through Office 365 for free. To download, go to www.office.com and click “Install Office Apps.” Need support with a Microsoft application like Word or PowerPoint? Find the help you need with any of the Microsoft Office products at Office Help and Training: http://office.microsoft.com/en-us/support/?CTT=97. Graduate and Online Academic Support Center (GOASC) Students are provided with a wide range of academic support services that focus on each student individually and provide helpful support. The goal is to help students become successful in their education at New England College. Students are encouraged to reach out to GOASC if they have questions pertaining to their enrollment, courses, who to contact for specific academic requests, or any other questions you may have. Email: [email protected] International Advising This office assists international students with maintaining international status including, I-20, SEVIS, RFE and international student internships (CPT). Email: [email protected] Career & Life Planning This office assists students with career guidance. • Email: [email protected] More information on Career and Life Planning can be found on the NEC website under Student Life and Activities. NEC Library Services • To access the NEC Libraries and the main Danforth Library catalogs and databases: NEC Libraries Website Page 19 of 20 Updated Dec 2023 • • • • • • More information on the NEC Libraries and how to access them can be found on the NEC website under Academic Resources. Search through all of the library’s resources (books, articles, videos and more) using the Library Resources drop down menu, which can be found on the library’s homepage. To find books, click on the Finding Books option, where you will a link to the library’s online catalog, which allows users to search for both print and e-books, as well as other available materials. To find articles and databases, click on the Finding Articles option. This page provides a link to an alphabetical listing of our journal databases, as well as a drop down menu of databases by subject listing. Using one of these options, find the database you wish to use and click on the link to access it. The Library’s Research Tools/LibGuides tab provides additional help for students in the form of citation and course guides, as well as information on topics like Academic Integrity and Plagiarism. Books and articles that are not immediately accessible through the NEC Libraries can be requested via Interlibrary Loan. For more information on the Interlibrary Loan resources, click on the Interlibrary Loan tab. The Distance Services Librarian, Mark Rowland, is available to assist students on weekdays and can be reached by phone: (603) 428-2352 or by email: [email protected]. Reference librarians are also available to help students in person, by phone at 603-428-2344 or by email: [email protected] New England College is a member of both the GMILCS/NHCUC consortiums which allow NEC students to check out books from several public and academic libraries across the state. To see more information about this program, or to see if your library participates, please visit the New Hampshire College and University Council website or GMILCS website. This syllabus constitutes the agreement between the instructor and student. Any modifications to this syllabus will be identified during the course. __________________________________________________________________________________________ © Copyright 2022 by New England College, 98 Bridge Street, Henniker, NH 03242. This course syllabus is published for the sole use of students at New England College. Any other use is prohibited. Page 20 of 20
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
