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Meeting, Convention, and Event Planners 13-1121.00 Bright Outlook Updated 2023

Coordinate activities of staff, convention personnel, or clients to make arrangements for group

meetings, events, or conventions.

Sample of reported job titles: Catering Director, Conference Planner, Conference Planning Manager,

Conference Services Director, Conference Services Manager, Convention Services Director, Convention

Services Manager (CSM), Event Coordinator, Events Manager, Special Events Coordinator

Summary Details Custom

Occupation-Specific Information

Tasks All 21 displayed

Consult with customers to determine objectives and requirements for events, such as

meetings, conferences, and conventions.

Review event bills for accuracy and approve payment.

Coordinate services for events, such as accommodation and transportation for participants,

facilities, catering, signage, displays, special needs requirements, printing and event security.

Arrange the availability of audio-visual equipment, transportation, displays, and other event

needs.

Confer with staff at a chosen event site to coordinate details.

Inspect event facilities to ensure that they conform to customer requirements.

Maintain records of event aspects, including financial details.

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Monitor event activities to ensure compliance with applicable regulations and laws,

satisfaction of participants, and resolution of any problems that arise.

Negotiate contracts with such service providers and suppliers as hotels, convention centers,

and speakers.

Evaluate and select providers of services according to customer requirements.

Plan and develop programs, agendas, budgets, and services according to customer

requirements.

Hire, train, and supervise volunteers and support staff required for events.

Conduct post-event evaluations to determine how future events could be improved.

Direct administrative details, such as financial operations, dissemination of promotional

materials, and responses to inquiries.

Meet with sponsors and organizing committees to plan scope and format of events, to

establish and monitor budgets, or to review administrative procedures and event progress.

Read trade publications, attend seminars, and consult with other meeting professionals to

keep abreast of meeting management standards and trends.

Organize registration of event participants.

Develop event topics and choose featured speakers.

Promote conference, convention and trades show services by performing tasks such as

meeting with professional and trade associations, and producing brochures and other

publications.

Design and implement efforts to publicize events and promote sponsorships.

Obtain permits from fire and health departments to erect displays and exhibits and serve

food at events.

Find occupations related to multiple tasks

Technology Skills All 21 displayed

Cloud-based data access and sharing software — Google Drive

Customer relationship management CRM software — Blackbaud The Raiser's Edge;

GruupMeet; Microsoft Dynamics ; Oracle Eloqua

Data base user interface and query software — Dean Evans & Associates EMS

Professional; FileMaker Pro; Microsoft Access ; NSF Hospitality Rendezvous Events; 2 more

Desktop communications software — ParentSquare

Desktop publishing software — Adobe Systems Adobe InDesign ; Microsoft Publisher

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Electronic mail software — IBM Lotus Notes; Microsoft Outlook

Facilities management software — MeetingMatrix International

Financial analysis software — Delphi Discovery; Delphi Technology

Geographic information system — ESRI ArcGIS software ; Geographic information system

GIS software

Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud software ;

Adobe Systems Adobe Photoshop ; SmugMug Flickr; Trimble SketchUp Pro

Internet browser software — Web browser software

Network conferencing software — LogMeIn GoToWebinar

Office suite software — Microsoft Office software

Presentation software — Mentimeter; Microsoft PowerPoint

Project management software — Active Network EventRegister; Microsoft Project ;

Oracle Primavera Enterprise Project Portfolio Management ; Planstone; 3 more

Sales and marketing software — Marketo Marketing Automation

Spreadsheet software — Microsoft Excel

Video conferencing software — LogMeIn GoToMeeting

Web page creation and editing software — Facebook ; LinkedIn ; Social media sites

Web platform development software — Hypertext markup language HTML

Word processing software — Google Docs ; Microsoft Word

Hot Technologies are requirements most frequently included across all employer job postings.

See all 19 Hot Technologies for this occupation.

In Demand skills are frequently included in employer job postings for this occupation.

See all 5 In Demand skills for this occupation.

Occupational Requirements

Work Activities All 35 displayed

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to

prioritize, organize, and accomplish your work.

Making Decisions and Solving Problems — Analyzing information and evaluating results to

choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates — Providing information to

supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Communicating with People Outside the Organization — Communicating with people

outside the organization, representing the organization to customers, the public, government,

and other external sources. This information can be exchanged in person, in writing, or by

telephone or e-mail.

Working with Computers — Using computers and computer systems (including hardware

and software) to program, write software, set up functions, enter data, or process

information.

Performing for or Working Directly with the Public — Performing for people or dealing

directly with the public. This includes serving customers in restaurants and stores, and

receiving clients or guests.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as

the work of others.

Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or

quality of things or people.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes,

and resolving grievances and conflicts, or otherwise negotiating with others.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and

cooperative working relationships with others, and maintaining them over time.

Getting Information — Observing, receiving, and otherwise obtaining information from all

relevant sources.

Developing and Building Teams — Encouraging and building mutual trust, respect, and

cooperation among team members.

Identifying Objects, Actions, and Events — Identifying information by categorizing,

estimating, recognizing differences or similarities, and detecting changes in circumstances or

events.

Performing Administrative Activities — Performing day-to-day administrative tasks such as

maintaining information files and processing paperwork.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing,

or verifying information or data.

Thinking Creatively — Developing, designing, or creating new applications, ideas,

relationships, systems, or products, including artistic contributions.

Coordinating the Work and Activities of Others — Getting members of a group to work

together to accomplish tasks.

Coaching and Developing Others — Identifying the developmental needs of others and

coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Interpreting the Meaning of Information for Others — Translating or explaining what

information means and how it can be used.

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Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to

subordinates, including setting performance standards and monitoring performance.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying

new knowledge to your job.

Monitoring and Controlling Resources — Monitoring and controlling resources and

overseeing the spending of money.

Documenting/Recording Information — Entering, transcribing, recording, storing, or

maintaining information in written or electronic/magnetic form.

Providing Consultation and Advice to Others — Providing guidance and expert advice to

management or other groups on technical, systems-, or process-related topics.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to

otherwise change their minds or actions.

Developing Objectives and Strategies — Establishing long-range objectives and specifying

the strategies and actions to achieve them.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of

information by breaking down information or data into separate parts.

Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing

information from materials, events, or the environment, to detect or assess problems.

Performing General Physical Activities — Performing physical activities that require

considerable use of your arms and legs and moving your whole body, such as climbing, lifting,

balancing, walking, stooping, and handling materials.

Training and Teaching Others — Identifying the educational needs of others, developing

formal educational or training programs or classes, and teaching or instructing others.

Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or

materials to identify the cause of errors or other problems or defects.

Estimating the Quantifiable Characteristics of Products, Events, or Information —

Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials

needed to perform a work activity.

Evaluating Information to Determine Compliance with Standards — Using relevant

information and individual judgment to determine whether events or processes comply with

laws, regulations, or standards.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning,

and moving materials, and manipulating things.

Assisting and Caring for Others — Providing personal assistance, medical attention,

emotional support, or other personal care to others such as coworkers, customers, or

patients.

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Detailed Work Activities All 20 displayed

Correspond with customers to answer questions or resolve complaints.

Authorize financial actions.

Verify accuracy of records.

Organize special events.

Confer with personnel to coordinate business operations.

Inspect facilities or equipment to ensure specifications are met.

Prepare financial documents.

Monitor organizational compliance with regulations.

Conduct eligibility or selection interviews.

Negotiate contracts with clients or service providers.

Develop financial or business plans.

Conduct surveys in organizations.

Supervise employees.

Train personnel to enhance job skills.

Oversee business processes.

Confer with others about financial matters.

Create marketing materials.

Market products, services, or events.

Update professional knowledge.

Obtain documentation to authorize activities.

Find occupations related to multiple detailed work activities

Work Context All 28 displayed

Telephone — 94% responded “Every day.”

Contact With Others — 93% responded “Constant contact with others.”

Face-to-Face Discussions — 91% responded “Every day.”

Electronic Mail — 88% responded “Every day.”

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Work With Work Group or Team — 86% responded “Extremely important.”

Deal With External Customers — 86% responded “Extremely important.”

Structured versus Unstructured Work — 80% responded “A lot of freedom.”

Coordinate or Lead Others — 76% responded “Extremely important.”

Time Pressure — 74% responded “Every day.”

Freedom to Make Decisions — 61% responded “A lot of freedom.”

Frequency of Decision Making — 64% responded “Every day.”

Indoors, Environmentally Controlled — 84% responded “Every day.”

Impact of Decisions on Co-workers or Company Results — 44% responded “Important

results.”

Letters and Memos — 54% responded “Every day.”

Importance of Being Exact or Accurate — 30% responded “Extremely important.”

Level of Competition — 22% responded “Moderately competitive.”

Responsibility for Outcomes and Results — 19% responded “High responsibility.”

Physical Proximity — 28% responded “Moderately close (at arm's length).”

Spend Time Making Repetitive Motions — 54% responded “Continually or almost

continually.”

Spend Time Sitting — 42% responded “Continually or almost continually.”

Sounds, Noise Levels Are Distracting or Uncomfortable — 19% responded “Every day.”

Duration of Typical Work Week

Frequency of Conflict Situations — 41% responded “Once a week or more but not every

day.”

Importance of Repeating Same Tasks — 64% responded “Important.”

Responsible for Others' Health and Safety — 27% responded “Limited responsibility.”

Deal With Unpleasant or Angry People — 26% responded “Once a year or more but not

every month.”

Spend Time Standing

In an Enclosed Vehicle or Equipment — 28% responded “Never.”

Experience Requirements

Job Zone

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Title Job Zone Four: Considerable Preparation Needed

Education Most of these occupations require a four-year bachelor's degree, but

some do not.

Related Experience A considerable amount of work-related skill, knowledge, or experience is

needed for these occupations. For example, an accountant must

complete four years of college and work for several years in accounting

to be considered qualified.

Job Training Employees in these occupations usually need several years of work-

related experience, on-the-job training, and/or vocational training.

Job Zone Examples Many of these occupations involve coordinating, supervising, managing,

or training others. Examples include real estate brokers, sales managers,

database administrators, graphic designers, conservation scientists, art

directors, and cost estimators.

SVP Range 2-4 years of preparation (7.0 to < 8.0)

Training & Credentials State training

Local training

Certifications Find certifications nationwide

State licenses

Apprenticeships Have a career path or location in mind? Visit Apprenticeship.gov to

find apprenticeship opportunities near you.

Worker Requirements

Skills 5 of 20 displayed

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Active Listening — Giving full attention to what other people are saying, taking time to

understand the points being made, asking questions as appropriate, and not interrupting at

inappropriate times.

Reading Comprehension — Understanding written sentences and paragraphs in work-

related documents.

Speaking — Talking to others to convey information effectively.

Coordination — Adjusting actions in relation to others' actions.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions, or approaches to problems.

Knowledge 5 of 8 displayed

Customer and Personal Service — Knowledge of principles and processes for providing

customer and personal services. This includes customer needs assessment, meeting quality

standards for services, and evaluation of customer satisfaction.

English Language — Knowledge of the structure and content of the English language

including the meaning and spelling of words, rules of composition, and grammar.

Communications and Media — Knowledge of media production, communication, and

dissemination techniques and methods. This includes alternative ways to inform and

entertain via written, oral, and visual media.

Administrative — Knowledge of administrative and office procedures and systems such as

word processing, managing files and records, stenography and transcription, designing forms,

and workplace terminology.

Administration and Management — Knowledge of business and management principles

involved in strategic planning, resource allocation, human resources modeling, leadership

technique, production methods, and coordination of people and resources.

Education How much education does a new hire need to perform a job in this occupation? Respondents said:

41%   Bachelor’s degree required

Worker Characteristics

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Abilities 5 of 19 displayed

Oral Comprehension — The ability to listen to and understand information and ideas

presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others

will understand.

Speech Recognition — The ability to identify and understand the speech of another person.

Written Comprehension — The ability to read and understand information and ideas

presented in writing.

Written Expression — The ability to communicate information and ideas in writing so others

will understand.

Interests

Interest

code:

ECS

Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a

business setting, or leading or advising people in political and legal situations. Enterprising

occupations are often associated with business initiatives, sales, marketing/advertising,

finance, management/administration, professional advising, public speaking, politics, or law.

Conventional — Work involves following procedures and regulations to organize information

or data, typically in a business setting. Conventional occupations are often associated with

office work, accounting, mathematics/statistics, information technology, finance, or human

resources.

Social — Work involves helping, teaching, advising, assisting, or providing service to others.

Social occupations are often associated with social, health care, personal service,

teaching/education, or religious activities.

Work Values

All 3 displayed

Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

All 3 displayed

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Relationships — Occupations that satisfy this work value allow employees to provide service

to others and work with co-workers in a friendly non-competitive environment.

Corresponding needs are Co-workers, Moral Values and Social Service.

Independence — Occupations that satisfy this work value allow employees to work on their

own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement — Occupations that satisfy this work value are results oriented and allow

employees to use their strongest abilities, giving them a feeling of accomplishment.

Corresponding needs are Ability Utilization and Achievement.

Work Styles 5 of 16 displayed

Attention to Detail — Job requires being careful about detail and thorough in completing

work tasks.

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling

obligations.

Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with

high-stress situations.

Adaptability/Flexibility — Job requires being open to change (positive or negative) and to

considerable variety in the workplace.

Cooperation — Job requires being pleasant with others on the job and displaying a good-

natured, cooperative attitude.

Workforce Characteristics

Wages & Employment Trends

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Median wages (2021)

$23.79 hourly, $49,470 annual

State wages

Local wages

Employment (2021)

128,200 employees

Projected growth (2021-2031)

Much faster than average (11% or higher)

Projected job

openings (2021-2031)

16,600

State trends

Top industries (2021)

Other Services (Except Public Administration)

Educational Services

Source: Bureau of Labor Statistics 2021 wage data and 2021-2031 employment projections . “Projected

growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected

job openings” represent openings due to growth and replacement.

Job Openings on the Web State job openings

Local job openings

More Information

Related Occupations 5 of 10 displayed

43-6011.00 Executive Secretaries and Executive Administrative Assistants

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39-1014.00 First-Line Supervisors of Entertainment and Recreation Workers, Except

Gambling Services Bright Outlook  

13-1131.00 Fundraisers

13-1082.00 Project Management Specialists

27-3031.00 Public Relations Specialists

Sources of Additional Information 10 of 14 displayed

Disclaimer: Sources are listed to provide additional information on related jobs, specialties,

and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not

constitute an endorsement.

American Association of Certified Wedding Planners

Association of Bridal Consultants

Association of Certified Professional Wedding Consultants

Association of Collegiate Conference and Events Directors-International

Event Service Professionals Association

Events Industry Council

International Association of Exhibitions and Events

International Live Events Association

International Society of Meeting Planners

Meeting Professionals International

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CAREER EXPLORATION GUIDE

Associate in Arts in Business Administration This guide provides tools to help you explore careers related to this program. Use this information to start researching this field and the

opportunities in it. This research can also help you make a transition into positions related to this field. Start by gaining an overview of this

program and learning about the field, jobs, and employment settings that are related.

About this program The Associate in Arts in Business Administration program is designed to provide the latest information and technology in the field of

management to prepare students for careers in business and government.

Skills gained through this program:Skills gained through this program: This program was designed to help you gain the following skills related to this field:

Discuss the role of the leader in an organization

Apply critical thinking and problem-solving skills to make decisions in an

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