Each question is worth 20 points and should be at least around a half page paragraph long rather than a few sentences. Chapter 1: Please define the fo

Each question is worth 20 points and should be at least around a half page paragraph long rather than a few sentences.
Chapter 1:
Please define the following terms, give one real life example for each, and explain the differences between them: Business activity, business process, and transaction.
Chapter 2:
Please explain what the hyperlinked structure? of the Web means, why it is important, and give an example for it.
Chapter 3:
Please explain what disintermediation and reintermediation are and give an example for each.
Please define customer centric design and its elements and give an example for the term and its elements.
Chapter 4:
Many organizations find it difficult to incorporate a customer-based marketing strategy into their Web site designs. Can you give some examples regarding what information do they need for developing such a strategy? What can these difficulties be and what can organizations do to overcome these particular marketing-based difficulties and challenges?