Educate people about how to handle a crisis before the crisis
A leader who is using a shared vision and leadership approach will NOT
Hold people accountable
Invert the pyramid
Celebrate success
Push decision making to the highest possible level
All of the following should be part of a health care organization’s crisis management plan, EXCEPT
Let people know whom to contact at the first sign of a crisis
Designate several key people to speak on behalf of the organization during the crisis
Educate people about how to handle a crisis before the crisis
Develop good relationships with media professionals
Which theory suggests that we seek information when we need it, feel we can cope with it, and are comfortable with source options?
The Health Information Acquisition Model
The Unified Theory of Acceptance and Use of Technology
The Theory of Online Health Information Seeking
The Theory of Motivated Information Management
Which of the models for addressing health crises clarifies the types of messages people need at various stages of a crisis?
The Crisis and Emergency Risk Communication Model
The Health Belief Model
The IDEA Model
The Social Media Mobilization Model
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