Written Communication in the Workplace
Written Communication in the Workplace
Various audiences in the company will read your final report. The purpose of this assignment is to explore effectively communicating to various audiences through various channels and formats using the writer’s tools.
Write a 700- to 1,050-word short-answer paper (not an essay) that discusses the following in a way that reflects the reading:
• What factors to consider when adapting messages various audiences in the workplace.
• How understanding audience can inform or help in identifying the tools and types of media or form (such as e-mail, letters, memos, and so on) that are appropriate forcommunicating in the workplace.
• Why grammar and word choice are important for effective communication in the workplace.
• What roles revision, editing, and proofreading play in clear workplace communication
• How a writer can achieve accuracy and appropriate tone Use only the Gerson and Gerson text as the foundation for this assignment (do not do outside research).
Format your paper consistent with APA guidelines, making sure to cite any quotations, summaries, or paraphrases and reference the source.
Submit your assignment as a Microsoft Word document to the Assignment Files tab
ENG223 Workplace Writing Essentials
Week 2 Assignment
Formal Messaging
Option #1: Company Layoff – Letter
Option #2: Company Layoff – Memo
Option #3: Attendance Policy – Letter
Option #4: Attendance Policy – Memo
The purpose of this assignment is to write a formal letter or memo that conveys a 100% negative message.
Write a 1-page formal letter in which you communicate a 100% negative message. You may select from one of the following scenarios:
• Tell your investors or employees about a recent decrease in your company’s stock value.
• Inform employees of a coming round of layoffs at your place of business.
• Communicate displeasure with the work practices or product of a business or vendor.
• Inform a customer that you are unable to fulfill his or her request for a change to a custom product ordered or to a work order for services.
• Select another scenario of your choice, as approved by your instructor.
Use only the Gerson and Gerson text as the foundation for this assignment (do not do outside research and do not use templates from any source or of any sort for words or ideas).
Format your letter as suggested in Ch. 10 of Workplace Writing.
Submit your assignment as a Microsoft® Word document to the Assignment Files tab
ENG223 Workplace Writing Essentials
Week 2 Assignment
Report Topic Selection
The purpose of this assignment is to explore your individual approach to your team’s project.
Review the University of Phoenix Material: Research-Driven Long, Formal Report Instructions.
Discuss the selection of the topic with your Learning Team (agree on a choice, but prepare and submit the paper individually reflecting your individual thoughts). This assignment is unique in that it is individual, but about the team project.
Select a topic for your Week 5 Assignment from the list of potential recommendations below:
• Expansion of a business to another location(s)
• Improving a firm’s sales and profit
• Improving a company’s customer services
• Implementing flexible scheduling
• Reduction of business costs
• Implementing sustainability measures across the company
• Technology (software and hardware) changes across the company
• A business or workplace problem developed using the Virtual Organizations site
• Another topic as approved by your instructor
Assume that the company you work for is Bernstein’s Provisions, which sells food products and ready to cook meals wholesale and retail throughout the United States. After your team chooses a topic, I will provide you with a company profile.
Write one paragraph about:
• why you decided on the selected topic (one to two sentences) and
• how you think you might approach (reflect the reading here about the goal you have for the topic [Chapter 4])
Format your paragraph consistent with APA guidelines. Practice good paragraph structure and concision.
Submit your assignment as a Microsoft® Word document to the Assignment Files tab.
ENG223 Workplace Writing Essentials
Week 3 Assignment
Persuasive Messages
Option #1: Solution for Overtime
Option #2: Request for Promotion
The purpose of this assignment is to write a persuasive email.
Write a 700- to 1050-word persuasive email in a Microsoft Word document to a manager or supervisor requesting a change to the workplace. You may select from one of the following possible topics:
• Requesting a workplace modification or resource
• Advocating a change in direction on a project
• Requesting a promotion
• Recommending specific workplace changes to reduce waste or save money
• Requesting the addition of a new worker
You may also use another similar topic if you submit it to me for consideration and I approve it.
Use the ARGU method as detailed in Workplace Writing and be mindful of the need to maintain an appropriate balance between ethos, pathos, and logos.
Format the email in business format as detailed in the text and include all the appropriate parts of an email that communicates upward.
Refer to Ch. 9 and 13 of Workplace Writing for suggestions on how to write an effective, persuasive email.
Use only the Gerson and Gerson text as the foundation for this assignment (do not do outside research).
Submit your assignment as a Microsoft Word document to the Assignment Files tab.
ENG223 Workplace Writing Essentials
Week 4 Assignment
Tools for the Job Seeker
Select a position that you might like to apply for from a career search website of your choosing. This can be a job that you are qualified for now or will be qualified for after earning your degree.
Refer to Ch. 11 of Workplace Writing and choose either a reverse chronological resume or a functional resume depending on your workhistory situation.
Create a one- to two-page resume for this job. Your resume should be formatted consistently by using the same type face, font, and headings. Use clear writing.
Include the following sections as appropriate:
• Name and contact information
• Career objectives
• Summary of qualifications
• Education
• Experience
• Honors and awards
• Individualized activities
Refer to the University of Phoenix Career Services website to help shape your resume. You may also view templates for resumes from Microsoft Word and any examples used in this course. Be ethical in your use of outside resources. Refer to the section entitled “Practice
Resume Ethics” (p. 316) in Ch. 11 of Workplace Writing for additional help.
Write a one-page cover letter to accompany your resume.
In addition, you may assume you have also interviewed for this position.
Write a one-page follow-up letter.
Combine the resume, cover letter, and follow-up letter into one Microsoft Word document and upload it to the Assignment files tab.
ENG223 Workplace Writing Essentials
Week 5 Assignment
Research-Driven Long, Formal Report
Bernstein’s Provisions – Option #1: Expanding a Business
Bernstein’s Provisions – Option #2: Customer Service
Review the University of Phoenix Material: Research-Driven Long, Formal Report Instructions.
Submit your Research-Driven Long, Formal Report to the Assignment Files tab.
Research-Driven, Formal Report Instructions
Select a topic for your assignment from the list of potential recommendations below:
Expansion of a business (retail, food, services, and so on) to another location(s)
Improving a firm’s sales and profit
Improving a company’s customer services
Implementing flexible scheduling
Reduction of business costs
Implementing sustainability measures across the company
Informal dress-down Fridays
Technology (software and hardware) changes across the company
A business or workplace problem developed using the Virtual Organization site
Another topic as approved by your instructor
Write a 1,050- to 1,400-word Research-Driven Formal Report (follow the model offered in Ch. 18 of Workplace Writing) that proposes a change to the workplace or proposes a new initiative using the components of ethical business communication.
Your report should look similar to the example in Ch.18 of Workplace Writing, although it will only contain some, not all, of the sections listed in the chapter. It must include the following headings:
Title page
Introduction
Discussion
Conclusion/Recommendation
Reference Page
Note. The cover page and references pages will not count toward your final word count.
If you have not done so already, refer to the outline template posted in Week 3 for some ideas about what elements belong in each section.
Format your paper consistent with appropriate course-level APA guidelines.
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