Identify the key distinct areas of management.

1 — Managers

 

Identify the key distinct areas of management.

 

Which of the following could be a job title for a first-line manager?

 

•             a.)President

 

•             b.)CEO

 

•             c.)Supervisor

 

•             d.)Division manager

 

2 — Management Skills

 

Determine the major management skills needed for effective leadership.

 

Chad manages the department that makes every computer function in the organization happen, so he must have the __________ skills necessary to lead a team of computer developers.

 

•             a.)technical

 

•             b.)time management

 

•             c.)conceptual

 

•             d.)decision-making

 

3 — Management Styles

 

Recognize the key management styles.

 

Employees appreciate managers letting them make decisions in implementing the creative data they develop.

 

Which management style is represented in this situation?

 

•             a.)Autocratic

 

•             b.)Free rein

 

•             c.)Democratic

 

•             d.)Contingency

 

4 — Decision Making

 

Identify aspects of delegation in business.

 

Which of the following is a reason that a manager might perform well in delegating tasks and activities?

 

•             a.)He feels others are underqualified to do the same tasks as he.

 

•             b.)He is comfortable sharing responsibilities with others.

 

•             c.)He feels others have to work to earn his trust over time.

 

•             d.)He wants to stay in control since he co-owns the company.

 

5 — Developing Staff

 

Determine the best practices for developing direct reports.

 

A good manager gets __________ to accept developmental moves.

 

•             a.)workers

 

•             b.)development plans

 

•             c.)staff

 

•             d.)direct reports

 

6 — Navigating Relationships within Organizations

 

Recognize how to manage relationships with upper management and bosses.

 

Which of the following statements is true?

 

•             a.)An employee with a good reputation will relate well to bosses in general.

 

•             b.)One can succeed without having a good relationship with one’s boss.

 

•             c.)Comfort is more important than professionalism when dealing with upper management.

 

•             d.)It is acceptable for employees to reject negative feedback.

 

7 — Direct Reports

 

Identify how managers should interact with their direct reports.

 

Which of the following should managers do when confronting direct reports?

 

•             a.)All these are correct

 

•             b.)Deal with problematic direct reports firmly

 

•             c.)Address issues in a timely manner

 

•             d.)Regularly review performance

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