Identify tasks that occur during the phases of the Human Resource Process.
Identify tasks that occur during the phases of the Human Resource Process.
Which of the following tasks would occur during the developing phase of the Human Resource Process?
• a.)Human Resources would determine the job specifications the candidates must fulfill.
• b.)Human Resources would provide medical insurance resources to the newly hired staff.
• c.)Human Resources would train the newly hired staff on the company policies.
• d.)Human Resources would assign the newly hired individual his or her work tasks.
2 — Acquiring the Employees
Recognize how businesses recruit and hire employees.
One of the positive aspects of __________ is that it brings in a fresh perspective.
• a.)job analysis
• b.)job specification
• c.)internal recruiting
• d.)external recruiting
3 — Appraisals and Their Impact in HR and Training
Determine key aspects of the appraisal processes in business.
Which of the following is true regarding the appraisal process in business?
• a.)Performance appraisals should be used by managers to ensure recent performance problems do not overshadow the overall performance.
• b.)Performance appraisals should contain objective measures, such as “lacks communication skills.”
• c.)Performance appraisals should be the sole responsibility of managers.
• d.)Performance appraisals should be based on functional strategies.
4 — Compensation in the Workplace
Identify different types of compensation and benefits in the workplace.
A(n) __________ can be a reward system to build loyalty and motivate employees to perform well.
• a.)bonus
• b.)employee benefit
• c.)incentive program
• d.)merit salary system
5 — Motivation, Morale and the Early to Mid-20th Century
Determine the major historical motivation theories related to managing people.
Julian and Stella agreed that it was refreshing to work for a company that provided an excellent work environment and recognized their hard work and achievements. It was more than just good pay and job security; their supervisors wanted them to take responsibility and grow in their positions. They realized how fortunate they were to work for PSI.
The management’s relationship with employees illustrates a company that operates a workplace based on the __________ motivation theory.
• a.)Classical
• b.)Theory Y
• c.)Theory X
• d.)Two Factor
6 — Contemporary Motivation Theories
Recognize the theories and methods related to motivating employees.
With __________, employees have a say in what their jobs are and how they get to do them.
• a.)goal-setting theory
• b.)participative management and empowerment
• c.)equity theory
• d.)management by objectives
7 — HRM Toolkit
Identify the possible strategies of reinforcement theory.
A person that Max hired starts showing up late for work every day. He considers requiring that person to continue working at the end of the day for double the amount of time he or she was late.
According to Reinforcement Theory, Max suggested using a form of __________ to change the employee’s behavior.
• a.)Negative punishment
• b.)Positive punishment
• c.)Negative reinforcement
• d.)Positive reinforcement
8 — “Big Five” Personality Traits
Determine the specific characteristics of each personality in the “Big Five” personality theory.
People who are more spontaneous and are less organized and less self-disciplined have a low degree of __________.
• a.)neuroticism
• b.)conscientiousness
• c.)extroversion
• d.)openness
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