One of the key factors for effective communication with people we are different from is:

Question 1          One of the key factors for effective communication with people we are different from is:

 

Question options:

 

1)            Tolerance

 

2)            Patience

 

3)            Diversity

 

4)            Empathy

 

Question 2          The ability to relate appropriately in a variety of different contexts with individuals who are different from yourself can best be described as:

 

Question options:

 

1)            Tolerance

 

2)            Intercultural competence

 

3)            Intercultural communication

 

4)            Empathy

 

Question 3Which of the characteristics of diversity is being represented in the following example: Genna is a millennial and Karen is a baby boomer.

 

Question options:

 

1)            Language

 

2)            Race

 

3)            Gender

 

4)            Age

 

Question 4Diversity is most synonymous with the term:

 

Question options:

 

1)            Differences

 

2)            Similarities

 

3)            Characteristics

 

4)            Communication

 

Question 5According to the readings, it is important to _____ diversity.

 

Question options:

 

1)            Ignore

 

2)            Acknowledge

 

3)            Repress

 

4)            Report

 

Question 6          Even though Keith has a Ph.D. he is able to communicate effectively with his class of 8th graders. This is because Keith is sensitive to which area of diversity?

 

Question options:

 

1)            Dress

 

2)            Gender

 

3)            Educational backgrounds

 

4)            Economic status

 

Question 7          Eric is giving a presentation to individuals in a low income area. He is explaining the importance of saving for retirement and is wondering why he is not gaining the attention of his audience. This is an example where Eric is not being sensitive to which characteristic of diversity?

 

Question options:

 

1)            Ethnic backgrounds

 

2)            Economic status

 

3)            Political interests

 

4)            Age

 

Question 8Ethnic origin is an example of what type of diversity?

 

Question options:

 

1)            Primary

 

2)            Secondary

 

3)            Critical

 

4)            Mental

 

Question 9          Less obvious differences or differences that cannot be seen are considered what?

 

Question options:

 

1)            Primary diversity

 

2)            Secondary diversity

 

3)            Critical diversity

 

4)            Mental diversity

 

Question 10        Which of the following is not a characteristic of diversity?

 

Question options:

 

1)            Gender

 

2)            Culture

 

3)            Economic status

 

4)            All are examples of diversity

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