Quality in Health Care
Competency Check-In 10.1 Quality in Health Care 1. What is quality? Take a moment to define quality and then discuss your thoughts with another person. Is that person’s perception of quality the same as yours? 2. Which association was the first to recognize a need for quality in health care and was organized for the purpose of promoting it? 3. Voluntary accreditation attained by successfully undergoing a survey against the standards set forth in the comprehensive accreditation manual for hospitals is given by which of the following organizations a. MCOP b. CMS c. Medicare d. TJC 4. Which of the following groups was the predecessor of TJC? a. Hospital Standardization b. AHIMA c. NCQA d. ACS 5. The preceded TJC in the survey of hospitals against set standards. 6. Which of the following is NOT a National Patient Safety Goal? a. Patient identification b. Acute myocardial infarction c. Communicate among health care providers d. Reduce falls. 7. List the first two core measures established by CMS. 8. List three National Patient Safety Goals and explain why they are targeted. 9. List two outcome measures publicly reported by the CMS. 10. Which measure contributes to a facility’s HAC Score? a. Average length of stay (ALOS) b. Catheter-associated urinary tract infections (CAUTIs) c. Mortality rates for acute myocardial infarctions (AMIs) d. Vaginal births after Cesarean section (VBAC) 11. Which QIO reviews medical cases for inefficiencies and fraud? a. Beneficiary Family Centered Care Quality Improvement Organizations (BFCC-QIOs) b. Quality Innovation Network Quality Improvement Organizations (QIN-QIOs) 12. Which Medicare contractor identifies excessive payments made on behalf of beneficiaries and attempts to correct the error so it doesn’t happen again? a. Contractor Role Comprehensive Error Rate Testing (CERT) Contractors b. Medicare Administrative Contractors (MACs) c. Zone Program Integrity Contractors (ZPICs) d. Recovery Audit Contractors (RACs)
O. Competency Check-In 10.2 Quality Management 1. The three elements of Iuran/s “quality trilogy” are: a. planning, doing, and acting b. planning, control, and improvement c. structure, process, and outcome d. change, innovation, and stability 2. Your health care facility is embarking on a new quality effort. For weeks now, administrators, managers, and supervisors have been involved in meetings and training to ensure that everyone in the organization has a clear understanding of the new quality initiative message. The board has announced that this new effort will involve everyone in the organization. At th very core of this initiative is the motto “zero defects.” This organization is being guided by the philosophy of which of the following thinkers? a. Deming b. Juran c. Crosby d. Donabedian 3. Which of the following philosophers emphasizes detecting problems before a product or process is completed? a. Deming b. Juran c. Crosby d. Donabedian 4. Diamonte Hospital is committed to their continuous quality improvement (CQI) philosophy. They currently have several performance improvement (PI) teams organized to address the processes associated with the delivery of patient care. This facility is most likely being guided by the theories of: a. Deming b. Juran c. Crosby d. Donabedian 5. Explain how health information is monitored in the HM department to ensure quality. 6. How does the supervisor know that department-level outcomes are not meeting standards? 7. For what reason(s) would a department of organization decide to begin a PI process? 8. Retrospective review of the product of a service is . 9. is an ongoing effort to improve processes within the health care facility.
99 Case Study 10.3 Advance Directives PI Project The team decided to meet twice a week for the first month’ The Patient Access Director took responsibility for leading the group and requested volunteers to take minutes, facilitate, and act as timekeeper. [n the organizational meeting, the team discussed PI models briefly and decided to employ the PDSA method.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
