Specific actions that violated ethical principles. What might an operations managers recommend to ensure such actions do not occur again
Instructions: Read the case below and determine the specific actions that violated ethical principles. What might an operations managers recommend to ensure such actions do not occur again?
Identify at least one specific action in violation of ethical principles, make at least one recommendation to prevent the same action from reoccurring, examine and relate the HIPAA violation back to the ethical principles.
CASE: Organization: WellPoint; fine: $1.7 million; number of individuals affected: 612,402; year: 2013. The PHI, Social Security numbers, and demographic data of patients were made accessible to unauthorized users over the Internet for nearly five months. An OCR investigation determined that WellPoint failed to perform an adequate technical evaluation following a software upgrade. The company also neglected to implement user-verification technology for its web-based patient database.
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