Reception counter of the dental practice
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Get it written →You are currently tending the reception counter of the dental practice. A member of the public enters the practice. You are not familiar with this person or why they have entered the practice. Refer to the Case Study Attachment ‘Bright and Happy Service Standards’ to answer the following questions. a. Within what timeframe are you required to greet this person? b. Describe how you can use body language to convey your intent to assist the patient. c. What question/s can you ask to determine their reason for visiting your dental workplace respectfully? { Ensure that you write your questions as though you are speaking face to face with this person)
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