Meeting was hosted In order to guide our report, we asked healthcare leaders the following by KPMG’s Global Healthcare practice questions to understand their experiences of achieving operational in Toronto, Canada, with a series of excelence

Hounotable meeung What did we explorer Our roundtable meeting was hosted In order to guide our report, we asked healthcare leaders the following by KPMG’s Global Healthcare practice questions to understand their experiences of achieving operational in Toronto, Canada, with a series of excelence: facilitated plenary discussions and small group ‘break-out’ sessions – What have been the key enablers and success factors to achieving on specific themes. These explored operational excellence in your organisation? participants implementation journeys, – What were the main challenges and barriers to success that you and included an educational visit to encountered, and how have you worked to overcome these? the internationallyrenowned SickKids hospital (httpsol www.sickkids.ca/ – How have you ensured the sustainability of your achievements? About SickKids/index. html. – What were the key factors to gaining buy-in from your staff, including These shared conversations, insights senior management and clinicians? and lessons about a broad mixture of – How have you defined and measured success? individual and common challenges will form the basis of a fulllength – What would you do differently if you were to do it again? report, supported by case studies, which KPMG will publish this year. To register your interest in receiving a copy of this report once it is available, please email: healthcare @kping.com