FGSU Use of Relative Etiquette and Ethical Standards in a Job Interview Discussion Paper

I’m trying to study for my Job course and I need some help to understand this question.

Evaluate the following interchange between a HIM Director and prospective employee. Critique the questions asked by the HIM Director and identify any that are inappropriate to ask during the interview process and explain why.

HIM Director: Welcome, Ms. Martin. I’m Sheila Reynolds, HIM Director. I see from your resume that you just completed the HIT program at Wentworth College. Tell me about your favorite class.

Ms. Martin: I really enjoyed the three coding classes that I took. I found them to be challenging but fun. Those classes had me utilizing my anatomy and physiology knowledge as well.

HIM Director: Indeed. As I reviewed your resume, I noticed there is a 10-year time lapse between your last job and returning to college. Can you explain that? Were you taking time to start a family?

Ms. Martin: Yes, now that my children are older, I am more comfortable getting back into the workforce.

HIM Director: There are times throughout the year when our staff must put in overtime. Do you have after-school childcare lined up?

Ms. Martin: There is an afterschool program at the school itself that they will attend. I think it will work out well.

HIM Director: Can you tell me what your greatest strength is?

Ms. Martin: I would say that I am a very conscientious person. I like to do a good job at whatever I do and work hard to learn when I have made a mistake.

HIM Director: Then what would be your greatest weakness?

Ms. Martin: I would have to say that I am impatient, however, the advantage to that is that I like to get things done quickly.

HIM Director: How are you with multi-tasking?

Ms. Martin: I worked part-time while going to school and raising my kids. I had to multi-task every day in order to keep everyone on schedule. I never was late for work or turned in a late assignment.

HIM Director: Didn’t your husband help out?

Ms. Martin: We are divorced.

HIM Director: Okay, well, tell me how you would handle a physician who comes into the department yelling about having to redictate several operative reports.

Ms. Martin: First, I would ask him to step into an office for a private discussion. Then I would listen to his complaints. I would tell him that I would investigate his concerns about the transcription system and explain that in the meantime, we really will have to ask him to dictate the reports again.

HIM Director: Thank you, Ms. Martin. I have a few more interviews and will be in touch by the end of the week with my decision.

Ms. Martin: Thank you, Ms. Reynolds. I appreciate the opportunity to interview for the
coding position and look forward to hearing from you soon. Goodbye.