This week we focus on the knowledge management cycle noted in Figure 5.3 in the Information Technology and Organizational Learning text. Note the various aspects of knowledge management, con
This week we focus on the knowledge management cycle noted in Figure 5.3 in the Information Technology and Organizational Learning text. Note the various aspects of knowledge management, continuous innovation, and competitive advantage and how they integrate with one another.
Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active engagement in the discussion. Please engage early and often.
Your response should be 250-300 words. Respond to two postings provided by your classmates.
Week 5 Assignment
Information Systems for Business and Beyond Questions:
- Chapter 5 – study questions 1-9, Exercise 1 & 3
Information Technology and Organizational Learning Assignment:
- Chapter 5 – Review the Roles of Line Management and Social Network and Information Technology sections. Note the various roles in the organization and note the similarities and differences within each role. Also, note how innovation technology management shapes how we communicate amongst coworkers within an organization.
The above submission should be one-page in length and adhere to APA formatting standards.**Remember the APA cover page and the references (if required) do not count towards the page length**Note the first assignment should be in one section and the second section should have the information from the Information Technology and Organizational Learning assignment. The paper requirements for the two-pages applies to the second part of the assignment directly related to the Information Technology and Organizational Learning assignment.
Study Questions 1. What were the first four locations hooked up to the Internet (ARPANET)? 2. What does the term packet mean? 3. Which came first, the Internet or the World Wide Web? 4. What was revolutionary about Web 2.0? 5. What was the so-called killer app for the Internet? 6. What does the term VoIP mean? 7. What is a LAN? 8. What is the difference between an intranet and an extranet? 9. What is Metcalfe’s Law? Exercises 1. What is the difference between the Internet and the World Wide Web? Create at least three statements that identify the differences between the two. 2. Who are the broadband providers in your area? What are the prices and speeds offered? 3. Pretend you are planning a trip to three foreign countries in the next month. Consult your wireless carrier to determine if your mobile phone would work properly in those countries. What would the costs be? What alternatives do you have if it would not work?
School of Computer & Information Sciences ITS-631 Operational Excellence Chapter 5 – Information Systems for Business and Beyond (2019)
Learning Objectives
understand the history and development of networking technologies;
define the key terms associated with networking technologies;
understand the importance of broadband technologies; and
describe organizational networking.
Brief History of the Internet
ARPANET
The Internet and the World Wide Web
TCP/IP
Review the Sidebar: An Internet Vocabulary Lesson
The Dot-Com Bubble
Web 2.0
Read the Sidebar: E-mail is the Killer App for the Internet AND The Internet and the World Wide Web Are Not the Same Thing
The Growth of High Speed Internet
Speed
Bits-per-second
1200bps to 56,000 bps
Started out with dial up (could take 24 minutes or more to just download a song)
High Speed
Minimum of 256,000 bps
Average home broadband =12 Mbps and 125 Mbps
Wireless Networking
Wi-Fi – takes an Internet signal and converts it to radio waves
Mobile Network
Bluetooth – enables functions on mobile devices
VOIP and Organizational Networking
VOIP – allows analog signals to be converted to digital signals then transmit over the network
Organizational Networking
LAN – local area network
WAN – wide area network
Client-Server, Intranet, and Extranet
Client- Server
Stand alone devices work together on a network
Intranet
An organizational web-based resource for users internal to the organization
Extranet
Used for external collaboration with an organizations users
Cloud-computing
Can be used for data storage capacity on the Internet
References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.
image1.emf
image2.emf
image6.png
image7.png
image8.png
,
School of Computer & Information Sciences ITS-631- Operational Excellence Chapter 5 – Information Technology and Organizational Learning
The Role of Line Management
Role of Middle/ Line Management
Possess an effective combination of skills that can provide positive strategic learning infrastructures
Understand the core issues of productivity in relation to competitive operations and ROI
Close to the day-to-day operations
Determine how new processes can be implemented
Line Management
Usually manage an entire business unit
Have ROI responsibilities
Have middle managers reporting to them
Managers of managers
Executives in training
First-Line Managers
Manage nonmanagers
Have supervisory employees who report to them
Do not carry the responsibility for a budget line unit
Supervisors
Lowest-level middle manager
Manage operational personnel within the department
Management Vectors /Organizational Tier
Knowledge Management
Knowledge Management = competitive advantage of organizations depends on their ability to create, transfer, utilize, and protect difficult to intimate knowledge assets.
Tacit knowledge to responsive organizational dynamism
Change Management
Organizational change is important to understand within organizational learning
The amount of change required is increasing due to ever-changing technology.
Understanding the external environment
Evaluation of the inside of the organization
Readiness of the organization
Cultural change as inevitable
Making the case for change
Sustaining change
Change Management for IT Organizations
Gain Support for change from employees and non-IT managers
Implement change along measurements for the work so that the results of the change are clearly determined.
Implement a new culture of collaboration in which employees share more information and work in more teams.
Raise the level of awareness of the technology process and work so that there is less of a tendency for reversion.
Implement an ongoing measurement process for the work to detect any problems.
Social Networks and Information Technology
The expansion of social networks through the use of innovations changes the way information flows in and out of an organization.
Controls typically manifest themselves in the form of new processes and procedures.
References
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
image1.emf
image2.emf
image6.png
image7.png
image8.png
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
