Discuss the importance of quality.

Prior to beginning work on this discussion forum, watch the film W. Edwards Deming: Prophet Unheard

In your discussion post,

• Compare Deming’s definition of quality (a product or a service possesses quality if it helps somebody and enjoys a good and sustainable market) 
• Discuss the importance of quality.
• Explain how the organization you have selected defines and applies quality.
• Explain some of the organization’s practices used in managing human assets, and in sharing data and information with employees, customers, and suppliers.
• Discuss how the organization aligns its business practices with key organizational objectives.
• Describe how well the organization performs and whether the performance gives them a competitive advantage.

Reference :Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.

Dawson-Pick, D. (Producer). (1992). W. Edwards Deming: Prophet unheard (Links to an external site.) [Film]. BBC Worldwide Learning.