We’re using our case study this week for both the Discussion Board AND the homework assignment – so everything this week revolves around the Seventh Generation case study.? ??C
We're using our case study this week for both the Discussion Board AND the homework assignment – so everything this week revolves around the Seventh Generation case study.
CSR Case Study
What you need for this assignment: (attached)
Case- Seventh Generation
Bus 4060 Q-Swot 2022
Case study guidelines
Deliverables: Turn in your completed Q-SWOT spreadsheet and 2-3 pages summarizing the analysis and your strategy. Be sure to follow the Case Study Guidelines.
Instructions: This week our goal is to become familiar with the Q-SWOT spreadsheet, and we're using the Seventh Generation Case Study to do that. We are talking about this case in the discussion board this week, and we are sharing our spreadsheets there. Here you are turning in a more complete and edited version of your spreadsheet. In essence, the discussion board is practice, and this assignment is where I'll grade the quality of your work using the spreadsheet.
Please note that this case does not include any financial information, so we are using all of the tabs in the spreadsheet up to and including the Strategy Summary Tab. We will not use the Financial Analysis, Pro-Forma Income Statement or Pro-Forma Balance Sheet tabs this week (we will use these starting next week).
Your goal is to complete a strategic analysis of Seventh Generation, brainstorm some possible strategies in the Strategies Tab, and fully develop one of those ideas on the Strategy Summary Tab.
DB WK 6
When you are ready, make a short post about the case, and attach your spreadsheet.
Case Study Paper Guidelines
We have a series of case studies in this class where we are learning about strategic analysis and decision making. The cases require you to complete a copy of the Q-SWOT spreadsheet and a 2-3 page paper summarizing your findings.
Here is the basic outline that you case study papers must follow: 1. Short introduction about the company 2. Review of the Key Internal Factors (1-3 factors that you believe are critical) 3. Review of the Key External Factors (1-3 factors that you believe are critical) 4. Review of the Internal and External Scores, and what they are telling you. (from the spreadsheet) 5. Review of the I&E Matrix Plot, and whether or not you agree with the location. (from the spreadsheet) 6. Identify the Generic Strategy that you feel your company is using. (from the text – Porter's Generic Strategy Model) 7. Talk briefly about the 5 forces model for the industry this company is in. (from the text – Porter's Five Forces Model) 8. Provide written financial analysis of the key ratios you identified (If the case or annual report contains financials) 9. Brief statement on where the company stands today. (You're overall outlook on how the company is doing) 10. Briefly list 2-3 possible future strategies that could be employed. (from your Strategies Tab in the spreadsheet) 11. Provide a complete detailed outline of the strategy you have selected (From your Strategy Summary Tab) 12. Include discussion around forward looking financials (How much will you spend, what is the source of funding, what is the return, and when will that happen) 13. Tell my why this strategy will be successful, in your view 14. Summary and conclusion
,
Internal
Internal Factor Evaluation | ||||||
Internal Key Factors | Rate | Weight | Total | |||
1 – 4 | .01 – .99 | FACTOR RATING SCALE | ||||
0.00 | ||||||
0.00 | 1. Major Weakness 3. Minor Strength | |||||
0.00 | 2. Minor Weakness 4. Major Strength | |||||
0.00 | ||||||
0.00 | Factor Weighting Scale – 0.01 = Low importance 0.99 = High importance | |||||
0.00 | All Factor Weights must sum to 1.0. | |||||
0.00 | ||||||
0.00 | INTERNAL FACTOR CODE: | |||||
0.00 | FN = FINANCE | |||||
0.00 | MG = MANAGEMENT | |||||
0.00 | MK = MARKETING | |||||
0.00 | IS = INFORMATION SYSTEMS | |||||
0.00 | PR = PRODUCTION OF A PRODUCT | |||||
0.00 | RD = RESEARCH AND DEVELOPMENT | |||||
0.00 | SV = THE PROVIDING OF A SERVICE | |||||
0.00 | ||||||
0.00 | ||||||
0.00 | ||||||
0.00 | ||||||
Total Weight must equal 1.0 = | 0.00 | 0.00 | Internal Score Analysis | |||
1.0 – 2.0 = Weak internal structure and execution. | ||||||
2.0 – 3.0 = Moderate to Average internal strength is seen in the in the analysis of the busienss. | ||||||
3.0 – 4.0 = Internal factors are primarily very strong and can be used to advantage over competitors. |
External
External Factor Evaluation | ||||||
External Key Factors | Rate | Weight | Total | |||
1 – 4 | .01 – .99 | |||||
0.00 | FACTOR RATING SCALE | |||||
0.00 | ||||||
0.00 | 1. Major Threat 3. Minor Opportunity | |||||
0.00 | 2. Minor Threat 4. Major Opportunity | |||||
0.00 | ||||||
0.00 | Factor Weight Scale – 0.01 = low importance 0.99 = high importance | |||||
0.00 | ||||||
0.00 | EXTERNAL FACTOR CODE: | |||||
0.00 | CP = COMPETITIVE | |||||
0.00 | CL = CULTURAL | |||||
0.00 | DM = DEMOGRAPHIC | |||||
0.00 | EC = ECONOMIC | |||||
0.00 | GE = GEOGRAPHIC | |||||
0.00 | GV = GOVERNMENT | |||||
0.00 | IN = INDUSTRY | |||||
0.00 | LG = LEGAL | |||||
0.00 | PL = POLITICAL | |||||
0.00 | SC = SOCIAL | |||||
0.00 | TC = TECHNOLOGICAL | |||||
Total Weight must equal 1.0 = | 0.00 | 0.00 | External Score Analysis | |||
1.0 – 2.0 = External environment is hostile and threatening. Will require definsive strategies for success. | ||||||
2.0 – 3.0 = External environment is average and may contain pockets of opportunity. | ||||||
3.0 – 4.0 = External environment is primarily loaded with opportunity. |
SWOT
S W O T | |||||||
STRENGTHS (S) | Rating | Weight | WEAKNESSES (W) | Rating | Weight | ||
1 | 0 | 0 | 0.00 | 1 | 0 | 9 | 9.00 |
2 | 0 | 0 | 0.00 | 2 | 0 | 9 | 9.00 |
3 | 0 | 0 | 0.00 | 3 | 0 | 9 | 9.00 |
4 | 0 | 0 | 0.00 | 4 | 0 | 9 | 9.00 |
5 | 0 | 0 | 0.00 | 5 | 0 | 9 | 9.00 |
6 | 0 | 0 | 0.00 | 6 | 0 | 9 | 9.00 |
7 | 0 | 0 | 0.00 | 7 | 0 | 9 | 9.00 |
8 | 0 | 0 | 0.00 | 8 | 0 | 9 | 9.00 |
9 | 0 | 0 | 0.00 | 9 | 0 | 9 | 9.00 |
10 | 0 | 0 | 0.00 | 10 | 0 | 9 | 9.00 |
11 | 0 | 0 | 0.00 | 11 | 0 | 9 | 9.00 |
12 | 0 | 0 | 0.00 | 12 | 0 | 9 | 9.00 |
13 | 0 | 0 | 0.00 | 13 | 0 | 9 | 9.00 |
14 | 0 | 0 | 0.00 | 14 | 0 | 9 | 9.00 |
15 | 0 | 0 | 0.00 | 15 | 0 | 9 | 9.00 |
16 | 0 | 0 | 0.00 | 16 | 0 | 9 | 9.00 |
17 | 0 | 0 | 0.00 | 17 | 0 | 9 | 9.00 |
18 | 0 | 0 | 0.00 | 18 | 0 | 9 | 9.00 |
19 | 0 | 0 | 0.00 | 19 | 0 | 9 | 9.00 |
OPPORTUNITIES (O) | Rating | Weight | THREATS (T) | Rating | Weight | ||
1 | 0 | 0 | 0.00 | 1 | 0 | 9 | 9.00 |
2 | 0 | 0 | 0.00 | 2 | 0 | 9 | 9.00 |
3 | 0 | 0 | 0.00 | 3 | 0 | 9 | 9.00 |
4 | 0 | 0 | 0.00 | 4 | 0 | 9 | 9.00 |
5 | 0 | 0 | 0.00 | 5 | 0 | 9 | 9.00 |
6 | 0 | 0 | 0.00 | 6 | 0 | 9 | 9.00 |
7 | 0 | 0 | 0.00 | 7 | 0 | 9 | 9.00 |
8 | 0 | 0 | 0.00 | 8 | 0 | 9 | 9.00 |
9 | 0 | 0 | 0.00 | 9 | 0 | 9 | 9.00 |
10 | 0 | 0 | 0.00 | 10 | 0 | 9 | 9.00 |
11 | 0 | 0 | 0.00 | 11 | 0 | 9 | 9.00 |
12 | 0 | 0 | 0.00 | 12 | 0 | 9 | 9.00 |
13 | 0 | 0 | 0.00 | 13 | 0 | 9 | 9.00 |
14 | 0 | 0 | 0.00 | 14 | 0 | 9 | 9.00 |
15 | 0 | 0 | 0.00 | 15 | 0 | 9 | 9.00 |
16 | 0 | 0 | 0.00 | 16 | 0 | 9 | 9.00 |
17 | 0 | 0 | 0.00 | 17 | 0 | 9 | 9.00 |
18 | 0 | 0 | 0.00 | 18 | 0 | 9 | 9.00 |
19 | 0 | 0 | 0.00 | 19 | 0 | 9 | 9.00 |
I&E Matrix
THE INTERNAL AND EXTERNAL FACTOR MATRIX (I/E) | |||||||
IFEM TOTAL WEIGHTED SCORES | |||||||
INTERNAL FACTOR SPACE | |||||||
HIGH | LOW | ||||||
EFEM | 3 | 2 | 1 | ||||
TOTAL | |||||||
WEIGHTED | HIGH | ||||||
SCORES | |||||||
EXTERNAL | |||||||
FACTOR | |||||||
FAVORABLENESS | |||||||
EFEM Total: | 0.00 | ||||||
LOW | |||||||
IFEM Total: | 0.00 | ||||||
STRATEGY AREA: | |||||||
0.00 | |||||||
*NOTE: DIVESTITURE, LIQUIDATION, RETRENCHMENT, | |||||||
AND RESTRUCTURING SHOULD BE ONGOING STRATEGIES, | |||||||
REGARDLESS OF THE ORGANIZATION'S STRATEGIC POSTURE. | |||||||
POSSIBLE STRATEGIES: | GROW & | HOLD & | HARVEST & | ||||
BUILD | MAINTAIN | DIVEST | |||||
BACKWARD INTEGRATION……………. | X | ||||||
CONCENTRIC DIVERSIFICATION……… | X | X | X(?) | ||||
CONGLOMERATE DIVERSIFICATION……. | X | X(?) | |||||
DIVESTITURE…………………….. | X* | X* | X* | ||||
FORWARD INTEGRATION…………… | X | ||||||
HORIZONTAL DIVESIFICATION……….. | X | X(?) | |||||
HORIZONTAL INTEGRATION……….. | X | X(?) | |||||
LIQUIDATION……………….. | X* | X* | X* | ||||
MARKET DEVELOPMENT……………. | X | X(?) | |||||
MARKET PENETRATION……………. | X | X | |||||
PRODUCT DEVELOPMENT………………… | X | X(?) | |||||
RESTRUCTURING………………… | X* | X* | X* | ||||
RETRENCHMEMT…………………. | X* | X* | X* | ||||
(?) DEPENDS ON THE FINANCIAL CONDITION OF THE ORGANIZATION |
I&E Matrix
STRATEGIES
THE SWOT MATRIX STRATEGIES |
Use this tab to brainstorm 3-4 strategies for each of the four possible factor pairings. |
Please watch the tutorial video for this tab so that you are certain to be writing your factors correctly. |
STRENGTH/OPPORTUNITY (SO) STRATEGIES |
WEAKNESS/OPPORTUNITY (WO) STRATEGIES |
STRENGTH/THREAT (ST) STRATEGIES |
WEAKNESS/THREAT (WT) STRATEGIES |
Strategy – Summary
This tab is called the "Strategy Summary" tab. |
Please type of a description of the forward looking strategy that you have decided to go with. |
This should be detailed, and it must contain the following information: |
1. How much money are you willing to spend on your strategy? What will it cost? |
2. What is the source of these funds? Are you using cash, selling stock, getting personal investors to contribute? |
3. What is the expected return on this investment? |
4. What is the timing of both the expenses and the return? |
Important considerations: |
Most strategies play out over several years, so I want to see your thinking out 2-3 years on both expenses and revenue. |
"Keep doing what you are doing" is NOT a strategy. That usually leads to failure. |
Show me HOW you estimated your costs, and your revenue. Online research is very helpful here – show me your sources. |
Make sure you are using a strategy that was generated and recorded on the Strategies tab. That insures proper analysis. |
Think boldly. Most daring strategies are not conservative in nature. |
Type the summary of your strategy here: |
Financial Analysis
Place your financial ratio and trend analysis on this tab. | ||||||||||||||
Please look back 2-3 years, and also do the same ratios | ||||||||||||||
and trends in the forward-looking three years so that you | ||||||||||||||
can see the affect of your strategy on the financial performance | ||||||||||||||
of the business. | ||||||||||||||
You may adjust this template to your liking, and add/remove items as necessary | ||||||||||||||
Year 3 | Year 2 | Current | Future Yr 1 | Future Yr 2 | Future Yr 3 | Describe what each ratio and trend is telling you about the company performance | ||||||||
Year | ||||||||||||||
Gross Profit Margin | ||||||||||||||
Operating Profit Margin | ||||||||||||||
Net Profit Margin | ||||||||||||||
Current Ratio | ||||||||||||||
Quick Ratio | ||||||||||||||
Debt to Equity ratio | ||||||||||||||
Average Collection Period | ||||||||||||||
Return on Equity | ||||||||||||||
Inventory Turns | ||||||||||||||
Days of Inventory | ||||||||||||||
Trends: | ||||||||||||||
Annual % increase in sales | ||||||||||||||
annaul % increase in Net Income | ||||||||||||||
Annual % change in Cash | ||||||||||||||
Annual % change in short term liabilities | ||||||||||||||
Annual % change in Long term Liabilities |
Pro Forma Income Statement
Please watch the tutorial video regarding the |
pro-forma statements before you tackle this part of |
the sprreadsheet. It's important that you predict |
the next three years without your strategy, and then |
add the financials of your strategy into that plan – |
and the tutorial video will walk you through that process. |
Pro Forma Balance Sheet
Please watch the tutorial video regarding the |
pro-forma statements before you tackle this part of |
the sprreadsheet. It's important that you predict |
the next three years without your strategy, and then |
add the financials of your strategy into that plan – |
and the tutorial video will walk you through that process. |
,
Case: Marketing Sustainability: Seventh Generation Creating a Green Household
Consumer Product
L E A R N I N G O B J E C T I V E S
1. Understand how a coherent and consistent commitment to sustainability in the
company’s marketing mix—product, promotion, place, and price—enabled
Seventh Generation to differentiate itself in a highly competitive industry.
2. Explain how sustainable marketing differs from traditional marketing as reflected
in Seventh Generation’s experience.
3. Describe the difficulties that large incumbent firms in traditional industries have
in selling sustainable (“green”) products.
4. Understand the key challenges and opportunities in sustainable marketing for
small and large firms.
8.1 Introduction
This chapter was written by Diane Devine.
Sustainable marketing involves developing and promoting products and services that
meet consumer and business user needs utilizing society’s natural, human, and cultural
resources responsibly to ensure a better quality of life now and for future generations to
come. Sustainable products and services as they are commonly defined are more
sustainable than traditional products and services, without necessarily being
environmentally neutral or sustainable in a scientifically valid way.
The size of the sustainable market is significant and is expected to grow to $922 billion
by 2014.“Consumers Claim They Are Willing to Pay Extra for Green,” eMarketer Green,
April 1, 2010, http://www.emarketergreen.com/blog/index.php/consumers-pay-extra-
green; http://newhope360.com/business-directory/definitions-healthy-products-
healthy-planet-hp2-sectors. This represents an increasing but still relatively small
portion of the US and world economies, with the size of the US economy being
approximately $15 trillion and world economy being about $60 trillion in 2010.
What are some of the marketing strategies that have helped to create this market niche
and have helped it to grow? How much can the market grow in the future? This chapter
focuses on one company that is a leader in sustainability, Seventh Generation, to
address these questions and to gain detailed insight and perspective about sustainable
marketing.
Seventh Generation (http://www.seventhgeneration.com/about) is one of the first
companies founded on sustainability principles and mission in the United States. It is a
Burlington, Vermont–based privately held manufacturer and distributor of
environmentally friendly household and personal care products. The company’s
marketing vision and marketing mix known as the four Ps—product, price, promotion,
and place—emanated from its founding principles and the ideals and aspirations of its
founder, Jeffrey Hollender. Seventh Generation’s products are made using only natural,
recycled, or renewable materials that use nontoxic ingredients and the company focuses
all its operations to minimize its impact on the environment. Initially Seventh
Generation started out as a small mail-order company. As of 2011, Seventh Generation
was a $150 million brand selling products at eco-focused stores, such as Whole Foods,
and also in the broader consumer market at outlets, such as Target and Walmart.
At its core and driving its marketing plans is the company’s mission to enable
consumers to make a positive difference for the planet and people’s health through
everyday consumer choices. For Seventh Generation, this means providing consumers
the opportunity to make a positive difference through their purchases of laundry
detergent, paper towels, and other household products.
Figure 8.1 Jeffrey Hollender—Sustainable Visionary, Entrepreneur, Business Leader, Author,
and Activist
Source: Flickr, http://www.flickr.com/photos/businessinnovationfactory/2981552844/.
Jeffrey Hollender was born in 1954 and raised in New York City. In many respects his
social values and activism grew out of discontent growing up in a wealthy family on Park
Avenue in the early 1960s. According to Hollender, “I grew up in ‘Mad Men.’ Everyone
was smoking. Everyone was drinking, and I was encouraged to watch TV.” His parents
had a beach house on Long Island, in Westhampton, New York, near which he would
surf, a welcome escape. “I turned on all that in a pretty rebellious way,” he said.Laura
Holsen, “An Environmentalist’s Latest Laundry List,” New York Times, February 23,
2011. At age seventeen, Hollender left home and headed to Santa Barbara, California,
where for a short time, he lived in his car. He protested the Vietnam War. He returned
to New York City after about nine months, finished high school, and headed to
Hampshire College, a nontraditional college in Massachusetts, in 1974.
Hollender’s discontent first motivated him to break the rules and expectations of him in
his own life and over time to try to change business and consumer practices. His
marketing instincts and savvy might have come from his father, Alfred, an advertising
executive with a prestigious New York City advertising firm. And his inclination toward
the dramatic might have been from his mother, Lucille, a former actress.
Hollender dropped out of college and began his business career in 1977 by developing a
not-for-profit skills exchange program based in Toronto. The program was successful
but had to be shut down as a result of Hollender’s personal failing to get a work permit.
After spending time on his cousin’s ginseng farm in Vermont, he decided to go back and
continue his entrepreneurial career in the education industry, but this time as a for-
profit business in New York City. He created Network for Learning, with nontraditional
classes such as “The Art of Flirting,” which quickly grew, attracting sixty thousand
students and turned a profit by its second year. Mr. Hollender sold the business to a
Warner Communications unit for more than $2 million in 1985.“Three Who Thrived
after Early Gaffes,” Wall Street Journal, May 4,
2010, http://online.wsj.com/article/SB100014240527487036483045752121515783805
86.html. As a result, he became president of Warner Audio Publishing, a division of
Warner Communications, a position he held through 1987.
Following his tenure at Warner Audio Publishing, Hollender partnered with Vermont
“eco-preneur” Alan Newman and acquired a small mail-order catalogue centered on
energy conservation products known as Renew America. Jess McCuan, “It’s Not Easy
Being Green,” Inc. Magazine, November 1,
2004, http://www.inc.com/magazine/20041101/seventh-generation.html. This
business provided him with the opportunity to change the society he was discontented
with and it eventually became Seventh Generation in 1988.
The company’s beginning was not easy, and the partners soon split. But Jeffrey
Hollender had passion and kept the company. His values and unique personality moved
upfront in the company and dominated its marketing and branding. This helped to
differentiate the company and its products in a very competitive market.
“Many of us who have businesses run them within our cultural restraints,” said Yoram
Samets, an early investor in Seventh Generation who has known Hollender for two
decades. “We compromise ourselves. Jeffrey has done the opposite.”
Fast forward to 2010 and Hollender has served as the president, CEO, and “Chief
Inspired Protagonist” of Seventh Generation, building the company to a $150 million
brand and a leading authority on making a positive difference in the health of the people
and planet through everyday choices. This included Seventh Generation being named
the seventh most responsible brand in America in 2004 based on a study performed by
Alloy Media + Marketing. Seventh Generation, 2007 Corporate Consciousness
Report, http://www.seventhgeneration.com/files/assets/pdf/2007_SevGen_Corporate
-Consciousness.pdf. The commitment to sustainability was what their products were
about and throughout the company—from founding CEO to product ingredient sourcing
through marketing and to the end of the product’s lifecycle. For Seventh Generation as a
sustainable brand, the company seeks to have positive impact in the world and do it all
transparently.
8.2 Marketing Focus on the Triple Bottom Line: People, Planet, and Profit
Seventh Generation’s marketing has focused on offering consumers the opportunity to
act on their idealism, passion, and commitment to causes larger than themselves at the
supermarket each week. Consumers could get this when they purchased a Seventh
Generation product.
Sidebar
Seventh Generation’s Global Imperatives Seventh Generation, 2007 Corporate
Consciousness
Report, http://www.seventhgeneration.com/files/assets/pdf/2007_SevGen_Corporate
-Consciousness.pdf.
1. As a bu
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