Respond to the scenario below?with your thoughts, ideas, and comments. Be substantive and clear, and use research to reinforce your ideas. You and Sh
Respond to the scenario below with your thoughts, ideas, and comments. Be substantive and clear, and use research to reinforce your ideas.
You and Shawn met yesterday with the members of a cross-cultural leadership team from AGC’s subsidiaries to discuss a change in AGC’s human capital management goals. The team concluded that if AGC does not change, it may not survive in today’s global environment. To fully diagnose the problems at AGC, they recommended that data be gathered and analyzed. The team asked you to prepare a presentation describing how you will diagnose the problems at AGC.
Review the AGC scenario for this course and prepare an 8–10 slide presentation that addresses the following:
- Describe why making a diagnosis is a critical part of a change management plan.
- Identify at least 3 current human capital management problems at AGC.
- For each problem that you have identified, describe a data collection method (such as interviews, focus groups, or performance appraisals) that you could use to gather data about the problem and from which employee groups you will gather the data.
- For each problem that you have identified, describe how you will draw conclusions from the data that you have gathered.
- Summarize your conclusions regarding the problems at AGC, and identify the root cause of each problem.
Please submit your assignment.
The materials found in the M.U.S.E. may help you with this assignment. Additional information is also provided in the Lessons from Experience series found at the following link:
Lessons From Experience: One Really Bad Apple
1
Introduction
The story that you are about to read is from actual events that occurred in the field. Its purpose is to provide you with a real-world example from a seasoned professional in the business world.
One Really Bad Apple
I have been employed at Elite Global Engineering, Inc. (EGE) for over 25 years. During that time, I have worked in several different departments including engineering, research, and manufacturing. I have been an associate director in this organization for over eight years. One of the things that has always been important to me during my employment at EGE is the type of person to whom I report. This is important because I have had 18 different bosses in 25 years. Sometimes the transition to the new boss is difficult because there is change. Some changes have restructured the group that I am in, and some changes involved the new boss's expectations about his or her staff.
Occasionally, the most difficult thing to do was to develop a good, mutually- respectful working relationship with the new boss. I never had a problem with this prior to my last boss. I can still remember her first day. All of her direct reports were asked to meet with her in the conference room. Hazel, my new boss, sat at the head of the table looking down the entire time that her boss, the vice president of engineering, introduced her to us. She did not smile or make comments, and I knew we were in for trouble.
Hazel turned out to be an autocrat with no interpersonal skills. She believed that she had all of the answers and purposely embarrassed staff during meetings, which created a hostile working environment. In her first year, she did the following:
• Fired seven people in the department because she said they were not “engaged in their work”
• Took away responsibilities from staff without cause • Was allowed to behave with disrespect toward others with no
repercussions • Became well-known across the organization as an “equal opportunity
bully” • Was the root cause of many good employees leaving the organization
Lessons From Experience: One Really Bad Apple
2
It is important to take away the following from this scenario:
• Human Capital Management must ensure the choice of “the right person for the right job.” Technical skills alone cannot make up for a total lack of interpersonal skills.
• Leaders create the environment of a department and the organization. The best leaders lead from a position of high character and respect for the most important asset in the organization—the employee.
• An organization can lose significant talent if the leaders are toxic to the health of the organizational culture.
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