Quality is indispensable to the strategic priorities of the U.S. healthcare system and those of every healthcare organization. Today, quality in healthcare is addressed from the perspectives of customers, providers, and third-party payers. The Institute of Medicine’s (IoM’s) 1999 Report on Patient Safety gave a significant push to improve healthcare quality in the United States. Recently, the Agency for Healthcare Research and Quality (AHRQ) and the Department of Health and Human Services published the first National Quality Strategy to guide local, state, and national activities to improve healthcare quality.
Several models are available for assessing and improving quality in healthcare. These include the following:
Prepare a 5-page quality report on the following points:
Explain quality in healthcare from the perspectives of customers, providers, and third-party payers, and highlight the National Quality Strategy.
Based on Donabedian’s model, discuss what you would assess under the structure, the process, and the outcome.
Assess the relevance of Deming’s 14 principles in quality improvement today.
Discuss the benefits of the lean and Six Sigma approaches for the healthcare organization.
Submitting your assignment in APA format means, at a minimum, you will need the following:
Title page: Remember the running head. The title should be in all capitals.
Length: 5 pages minimum
Abstract: This is a summary of your paper, not an introduction. Begin writing in third person.
Body: This begins on the page following the title page and abstract page and must be double-spaced (be careful not to triple- or quadruple-space between paragraphs). The typeface should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics, except as required for APA-level headings and references. The deliverable length of the body of your paper for this assignment is 5 pages. In-body academic citations to support your decisions and analysis are required. A variety of academic sources is encouraged.
Reference page: References that align with your in-body academic sources are listed on the final page of your paper. The references must be in APA format using appropriate spacing, hanging indent, italics, and uppercase and lowercase usage as appropriate for the type of resource used. Remember, the Reference page is not a bibliography but a further listing of the abbreviated in-body citations used in the paper. Every referenced item must have a corresponding in-body citation.
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