One Paragraph Per Posting below to Student response:
The most important purpose for the implementation of a Total Quality Management process is to get the assigned task completed at the right time and with quality improvement. The Six Cs for successful implementation of a Total Quality Management (TQM) process starts with the following:
how to implement total quality management tqm
The Six Cs required for proper implementation of a TQM are given below.
There must be a quality improvement commitment from all employees of the organization.
Organization must follow a modern quality improvement culture on a constant basis.
Continuous improvement must take place in all policies, procedures, and activities laid down by management for the organization.
Cooperation and experience of employees must be utilized to improve strategies and enhance performance.
Focus on customers’ requirements and satisfaction of their expectations are very important for long-term survival of the business.
Effective controls must be laid down to monitor and measure the real performance of the business.
According to what I have absorbed so far with the lessons, research and discussions, one of the main factors for the implementation of TQM is that all employees of the company must have a direct or indirect link with quality, either impacting the quality of products or support processes for production / distribution. Therefore, to initiate the implementation of TQM, efficient communication and constant training are necessary.
For this, the awareness of employees at the beginning of the implementation is usually efficient, involving employees to bring new ideas and improvements to the processes to be incorporated and contribute to the success of the company.
To implement a Total Quality in all products and services simultaneously is an extremely complex task, therefore, in most cases, it is necessary to select the products or services that will have the greatest impact on the company’s success, normally they are those that generate more revenue for the company, a widely used tool for this purpose is the ABC Curve.
After defining the sectors and products where the implementation of the TQM will begin, it is necessary to define the most important indicators to be measured in its products and processes.
Once the indicators have been defined, it is necessary to define the method of collecting the information and henceforth Control the performance of the indicators.
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