Discussion1: Which elements in your view need to be in place for teams to work well together? One page with outside resource.Discussion 2: one page.This week, as we wrap up concepts around social listening and customer service with social media, have some fun by browsing on Amazon for a few minutes. Select a product that […]

discussion:https://www.nytimes.com/2015/05/10/nyregion/at-nai…https://www.nytimes.com/2018/11/26/podcasts/the-da… (the attached file is the podcast but in writing incase you can not access the podcast)After completing the weekly readings and podcasts write brief responses (i.e., at least several sentences) to the 6 questions concentrating on one of the assigned readings or podcasts for the corresponding week. Be sure to number your responses. What […]

Discussion: The Emotional Response We encounter and react to situations every day, and those responses are dictated by emotional and stress responses. Researchers have developed three main theories of emotion, and these could be summarized by saying we experience a stimulus and the associated emotions at the same time (Cannon-Bard), changes in the body cause […]

Discussion: Team Building and Addressing Barriers to Planned ChangePlanning and implementing change can be quite challenging, especially in a complex health care environment. No matter what kind of change is undertaken, there are likely to be some obstacles. Yet, wise leader-managers, and those with whom they work, recognize that change is necessary and revitalizing; they […]

Discussion: Sexual Orientation, Gender Identity, and Gender ExpressionThink about the moment in which you became aware of your sexual orientation. Do you recall making a conscious choice to be gay or straight? Some believe that gender identity and sexual expression is a choice, or more likely, that “people choose to be gay.” The counter to […]