Changing a culture prone to medical error is one of the most difficult obstacles to improving patient safety. In the traditional safety culture, blame and
Decision Making
Active Learning Assignment Content
Chapter 13 in our textbook
APPLYING EI TO CHANGE THE CULTURE OF PATIENT SAFETY
Changing a culture prone to medical error is one of the most difficult obstacles to improving patient safety. In the traditional safety culture, blame and judgment undermine reporting and systems improvement. A “fix-the-problem-not-the-blame” approach is at least articulated if not operationalized in most healthcare organizations.
However, simply identifying risk management and quality improvement as a no-blame system is not enough to change a culture deeply ingrained in healthcare providers. The EIPS model may offer a way to change the blame culture (see Figure 13.5). For example, in the story presented, several clinical culture issues predisposed the unit to the error. Using Reason’s model, the culture created holes that made the flow from error to patient harm more likely, especially with the new employee orientation to the clinical unit.
EI/Patient Safety (EIPS) Model.
In this model, good communication skills improve EI skills and good EI skills improve communication. These two skill sets are in a positive feedback loop. If communication skills are poor, EI abilities can improve them. If communication is poor, safety is compromised, but as EI ability improves communication, this negative influence is mitigated via EI abilities.
Decision Making
Active Learning Assignment Content
Chapter 13 in our textbook
APPLYING EI TO CHANGE THE CULTURE OF PATIENT SAFETY
Changing a culture prone to medical error is one of the most difficult obstacles to improving patient safety. In the traditional safety culture, blame and judgment undermine reporting and systems improvement. A “fix-the-problem-not-the-blame” approach is at least articulated if not operationalized in most healthcare organizations.
However, simply identifying risk management and quality improvement as a no-blame system is not enough to change a culture deeply ingrained in healthcare providers. The EIPS model may offer a way to change the blame culture (see Figure 13.5). For example, in the story presented, several clinical culture issues predisposed the unit to the error. Using Reason’s model, the culture created holes that made the flow from error to patient harm more likely, especially with the new employee orientation to the clinical unit.
EI/Patient Safety (EIPS) Model.
In this model, good communication skills improve EI skills and good EI skills improve communication. These two skill sets are in a positive feedback loop. If communication skills are poor, EI abilities can improve them. If communication is poor, safety is compromised, but as EI ability improves communication, this negative influence is mitigated via EI abilities.
Using the EIPS Model, diagram a patient safety procedure on your unit [in other words- YOUR CURRENT PLACE OF WORK] that has an emotional or interpersonal “hole” in it.
Describe how one EI ability could be used to ameliorate that hole.
Submit the diagram of the problem from your place of work and the paper: which must be minimally 2 pages with an introduction and a conclusion. Please adhere to APA format to include headings within your paper- ensure you label your diagram correctly. 3 Reference count requirement.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
