MGMT620 Week 7 Quiz Latest 2024
MGmT620 Week 7 Quiz
Question 1
Which of the following summarizes project performance and provides useful information for continuous improvement?
Customer acceptance
The audit report
Team evaluation
360-degree feedback
Project summary
Question 2
At what level of the Project Management maturity model is the project information system fine-tuned; specific and aggregate information is provided to different stakeholders?
Level 1
Level 2
Level 3
Level 4
Level 5
Question 3
When conducting performance reviews of individuals, begin the process by informing him or her what the team has noticed/observed about his performance.
true
false
Question 4
Motivation can be the chief challenge when wrapping up closure activities.
true
false
Question 5
Which of the following is NOT a wrap-up closure activity that might be found on a checklist?
Getting delivery acceptance from the customer
Reassigning project team members
Closing accounts and seeing all bills are paid
Evaluation of team performance
Creating a final report
Question 6
At what level of the Project Management Maturity Model does formal application of Project Management take place?
Level 1
Level 2
Level 3
Level 4
Level 5
Question 7
The term ______ denotes specific efforts at identifying lessons learned on specific projects, whereas the term ______ was coined in the late 1980s from a research study paid for by the US Government.
maturity model, retrospectives.
retrospectives, maturity model.
project evaluation, retrospectives.
retrospectives, project evaluation.
project evaluation, maturity model.
Question 8
When conducting post-project audits, the main tool a facilitator uses is _____.
a final copy of the issues log
a review session regarding the project scope
survey
the earned value analysis
the customer
Question 9
Which part of the audit report examines in detail the underlying causes of problems, issues, and successes relative to the project and includes concise, factual review statements of the project?
Classification
Analysis
Recommendations
Lessons learned
Appendix
Question 10
Performance appraisals generally fulfill two functions. The first is to identify individual strengths and weaknesses and to develop action plans for improving performance. The second involves salary or merit adjustments. Why should these two functions be addressed at different times?
It is too much information to discuss at once.
Employees are so eager to learn about a potential raise that they tend to tune out constructive feedback.
Managers tend to spend too much time talking about how the employee can improve his or her performance and not on justifying the salary adjustment.
If employees are upset over a salary adjustment, they will be more willing to listening to ways they can improve.
If the manager is giving employees good news regarding their salary adjustment, they will not have to discuss the employees’ strengths and weaknesses.
Question 11
Establishing an informal culture which values improvement that drives the organization occurs in which of the following Maturity Model Levels?
Ad Hoc Project Management
Formal Application of Project Management
Institutionalization of Project Management
Management of Project Management System
Optimization of Project Management System
Question 12
Which of the following is not a major activity associated with project closure?
Getting delivery acceptance from the customer.
Shutting down resources and releasing to new uses.
Returning project players to an ‘on the beach’ status.
Closing accounts and seeing that all bills are paid.
Delivering the project to the customer.
Question 13
The key requirement in selection of the facilitator is one who is the end-user.
true
false
Question 14
The following are distinguishing characteristics of retrospectives methodology EXCEPT
it uses an independent facilitator.
it develops a system that prioritizes information and does so according to who needs to receive it.
an owner, typically a team member, is assigned.
reviews cannot be linked to percent complete.
a repository is developed that is easy to use.
Question 15
For lessons learned to be effective and usable by others a(n) ___________ needs to be assigned to assure it is properly documented and understood.
stakeholder
owner
project manager
software developer
facilitator
Question 16
The ________ feedback approach gathers anonymous feedback solicited from others that is compared with the individual’s self-evaluations.
360-degree
control
survey
creative
managerial
Question 17
The following are general tips for conducting performance reviews EXCEPT
begin the process by asking the individual to evaluate his or her own contributions to the project.
use other team members’ performance as a method to compare and evaluate.
when you must be critical, focus the criticism on specific examples of behavior and not on the individual personally.
be fair and consistent in your treatment of all team members.
treat the review as only one point in an ongoing process.
Question 18
With the survey information in hand, the closing facilitator visits one-on-one with the _______, the _______ and other stakeholders to dive deeper into cause-effect impacts.
product owner, the chief financial officer
team leader, project leader
team members, project manager
project leader, project manager
project manager, program
Question 19
The content of the audit report typically includes the following topics EXCEPT
lessons learned.
analysis.
recommendations.
appendix.
team reviews.
Question 20
When the project may be completed early with some parts of the project eliminated this is considered ___________ closure.
normal
premature
perpetual
changed priority
failed project
Question 21
When performing a retrospective for a project, whoever is performing the retrospective needs to be perceived as being independent and unbiased.
true
false
Question 22
Assessing what fundamental organizational culture properties affect project successes and failures, or become a hindrance to project teams, is a part of the retrospectives methodology.
true
false
Question 23
It can be a significant challenge to keep the project team ___________ as the project nears completion.
focused
working
energetic
together
performing
Question 24
The typical mechanism for evaluation of teams is a(n) ________ administered by a consultant.
questionnaire
interview
survey
meeting
evaluation process
Question 25
Project managers should wait to give feedback to the project team and team members until the project has been completed. Giving feedback throughout the project can distract project teams.
true
false
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