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Work Experience Field Service Technician Mobile Technologies Inc – Williamstown, NJ October 2022 to Present • Experienced in setting up and maintaining displays • Conducting break-fix, installation, and maintenance work, in addition to general merchandising and preventative maintenance • Diagnose and repair mechanical, electrical and software problems at customer sites. • Installing/building displays, end caps, fixturing, and maintenance of those displays, planogram resets, and conducting break-fix repairs • Completing reports for audit and assessment purposes Realtor Keller Williams & EXIT REALTY – Turnersville, NJ April 2019 to Present • Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms • Determining clients’ needs and financials abilities to propose solutions that suit them • Performing comparative market analysis to estimate properties’ value Business Development Analyst CoreDial – Blue Bell, PA December 2019 to March 2022 • Conduct high volume telemarketing through mostly cold-calls to qualify leads. • Work independently and collaboratively to develop and implement appropriate prospect communication plans • Schedule online product demonstrations for an assigned Sales Representative • Work diligently and collaboratively to ensure proper quality and quantity of demonstrations • Conduct Needs Assessments via discovery-question calls with specific prospects as assigned • Track and maintain contacts and sales process through CRM tools • Respond to inbound inquiries • Follow up on cancelled appointments Driver Uber & Lyft – Philadelphia, PA November 2018 to January 2020 • Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety • Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied • Drive V. I. P. to various destinations upon request, with knowledge of various cities and efficient routes • Neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations Account Specialist Clear Channel Outdoor – Philadelphia, PA April 2018 to December 2019 • Responsible for making sales calls to prospective and existing customers to uncover and analyze needs and sell our complete portfolio of outdoor products and services • Achieve and maintain rapport with clients and work to provide the best possible service in order to grow accounts and revenue • Develop action plans and schedules to identify specific sales targets and project the number of contacts to be made • Prepare compelling and competitive proposals and presentations • Professionally manage and overcome client’s objections by presenting ideas and advertising solutions using a consultative selling approach • Maintain accounts by updating client information and needs as well as ensuring follow up • Determine project pricing based on guidelines from management • Negotiate fees or services with clients, with management approval • Communicate sales to charting and other internal departments • Collaborate and support the client contract extension and renegotiation processes • Develop product posting instructions and distribute to internal teams • Oversee project from start to finish and ensure client satisfaction • Deliver proof of posting (POP) to clients may ride along with clients to show outdoor media sites Area Manager Amazon.com – Baltimore, MD May 2017 to April 2018 • Lead and develop a team of Amazon associates • Communicate policies to associates and act as the primary information source for the Team, maintaining compliance and consistency and taking corrective action when needed • Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality • Create, manage and support recognition and communication programs Education Skills • Customer Service • Sales • Marketing • Business Development • Excel • Salesforce • Data Entry • Microsoft Office • Powerpoint • Word • training • Outlook • Inside Sales • CRM Software • Cold Calling • Business Analysis • Product Development • Field Service • Service Technician Experience • Planograms • Product Demos • Software Troubleshooting • Negotiation • Equipment Repair • Troubleshooting • Branding • Market Analysis • Market Research • Marketing • Sales • Salesforce • Cold calling • CRM software • Business development • Market research • Inside sales • Presentation skills • Customer service • Telemarketing • Pricing • Windows • Leadership • Supervising experience • Business analysis • Research • Training & development • Driving • Merchandising • Product demos • Product development • Software troubleshooting • Customer relationship management • Microsoft Office • Communication skills • Outside sales • Project management Certifications and Licenses Real Estate License April 2019 to Present Initially received in 2019, got back into the business in early 2022. Licensed in NJ, PA license is being worked on. CNPR Certification March 2024 to Present Pharmaceutical Sales Training Program is a pharmaceutical industry training program that assures that an entry level sales applicant has meet product and regulatory industry requirements to be a pharmaceutical sales rep.
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