How healthy is your workplace?
How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.
To Prepare:
Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
Review and complete the Work Environment Assessment Template in the Resources.
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
Required reading
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
Chapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
Chapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
Chapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
Clark Healthy Workplace InventoryLinks to an external site.. (2015). American Nurse Today, 10(11), 20.
Select at least ONE of the following:
Clark, C. M. (2019). Fostering a culture of civility and respect in nursingLinks to an external site.. Journal of Nursing Regulation, 10(1), 44–52.
Hover, L. A., & Williams, G. B. (2022). New nurses’ experience with lateral violence and their decision to remain in nursingLinks to an external site.. International Journal for Human Caring, 26(4), 199–208. https://doi.org/10.20467/HumanCaring-D-20-00069
Lee, S., & Miller, K. (2022). Developing a diversity, equity, and civility council to advance health equity in nursing academia and practiceLinks to an external site.. Nursing Administration Quarterly, 46(3), E16–E23.
McDermott, C., Bernard, N., & Hathaway, W. (2021). Taking a stand against workplace incivilityLinks to an external site.. Journal of Continuing Education in Nursing, 52(5), 232–239.
!!!!!!!!!!!!!!!!!!!!!!!!!!HERE”S AN EXAMPLE PLEASE REFRAIN FROM COPYING OR USING ANY OF HER MATERIAL this is for formatting purposes only !!!!!!!!!!!!!!!!!!!!!
Lack of assistance in the assisted living home Based on my Work Environment Assessment score of 53, my last work site was unhealthy. This stems from management not caring about employees’ well-being. The salary is below average for all levels of work. There is hostility stemming from a lack of respect for employees. There is a high turnover for CNAs and floor nurses because there is plenty of work but few workers. Constant positions opened, not filled, means fewer workers to do the same amount of work. My lowest scores stem from no respect, trust, or regard for employees. When management saw these problems, they did not actively help solve them. This unfairness contributed to the residents’ lack of quality care (Lee, 2022). Many overworked employees lashed out at management and were met with being terminated.Patient overload While working one morning, there are usually two to three CNAs in each hall, which 18 to 24 residents inhabit. They have a great routine that flows to use the bathing facilities and rotate to dress and change. Two of the three CNAs were absent one morning, leaving one to tend an entire hall of 18 residents. I tried to pull one from the adjacent hall where three CNAs were accounted for and was met with discipline by management because that “caused disruption.” I was told the hall that was shorted would have to “Do what she could” alone, or I could help, but I was “not to do that again.” As the charge nurse, I questioned why I was there then if not to manage. I was told that THAT was not part of my job. This and other moments of disrespect by tone and lack of understanding contributed to my untimely leaving. Many times, management did not give time to listen to concerns.Demise of hostilityTheir refusal to listen is one of the many acts of incivility (Clark, 2019). These acts were resolved when the toxic management system was disbanded on grounds of retirement and termination. Management positions were replaced with leaders who met with employees to establish a better work environment for all. Employees felt heard and cared for. An establishment of trust was developed that helped permit mutual partnership (Faan, 2020). Conclusion In my years at the assisted living home, management made cohabitation unbearable for many employees by allowing disrespect and lack of civility to interrupt the care of their residents. This was resolved by the termination of the uncivil individuals who played a part in discourteous management. The establishment of proper leadership helped to rebuild the relationship with employees.ReferencesClark, C., (2019). Fostering a Culture of Civility and Respect in Nursing. Journal of nursing regulation. https://www.sciencedirect.com/journal/journal-of-nursing-regulationLinks to an external site.FAAN, M. R. (2020). Transformational Leadership in Nursing, 3rd Edition.Retrieved from vbk://9780826135056Lee, S. & Miller, K. (2022). Developing a Diversity, Equity, and Civility Council toAdvance Health Equity in Nursing Academia and Practice. Nursing Administration Quarterly, 46 (3), E16-E23. doi: 10.1097/NAQ.0000000000000528.
!!!!!!!!!!!! A NOTE FROM THE PROFESSOR!!!!!!!!!!!!Make sure to always include a purpose statement in your introductory paragraph. Use at least 3 Level 1 Headings. Always include a Conclusion heading. Place your references in alphabetical order.
NURS_6053_Module04_Week07_Discussion_Rubric
NURS_6053_Module04_Week07_Discussion_Rubric
Criteria Ratings Pts
This criterion is linked to a Learning OutcomeMain Posting
50 to >44.0 ptsExcellentAnswers all parts of the discussion question(s) expectations with reflective critical analysis and synthesis of knowledge gained from the course readings for the module and current credible sources. … Supported by at least three current, credible sources. … Written clearly and concisely with no grammatical or spelling errors and fully adheres to current APA manual writing rules and style. 44 to >39.0 ptsGoodResponds to the discussion question(s) and is reflective with critical analysis and synthesis of knowledge gained from the course readings for the module. … At least 75% of post has exceptional depth and breadth. … Supported by at least three credible sources. … Written clearly and concisely with one or no grammatical or spelling errors and fully adheres to current APA manual writing rules and style. 39 to >34.0 ptsFairResponds to some of the discussion question(s). … One or two criteria are not addressed or are superficially addressed. … Is somewhat lacking reflection and critical analysis and synthesis. … Somewhat represents knowledge gained from the course readings for the module. … Post is cited with two credible sources. … Written somewhat concisely; may contain more than two spelling or grammatical errors. … Contains some APA formatting errors. 34 to >0 ptsPoorDoes not respond to the discussion question(s) adequately. … Lacks depth or superficially addresses criteria. … Lacks reflection and critical analysis and synthesis. … Does not represent knowledge gained from the course readings for the module. … Contains only one or no credible sources. … Not written clearly or concisely. … Contains more than two spelling or grammatical errors. … Does not adhere to current APA manual writing rules and style.
50 pts
This criterion is linked to a Learning OutcomeMain Post: Timeliness
10 to >0.0 ptsExcellentPosts main post by day 3. 0 ptsPoorDoes not post by day 3.
10 pts
This criterion is linked to a Learning OutcomeFirst Response
18 to >16.0 ptsExcellentResponse exhibits synthesis, critical thinking, and application to practice settings. … Responds fully to questions posed by faculty. … Provides clear, concise opinions and ideas that are supported by at least two scholarly sources. … Demonstrates synthesis and understanding of learning objectives. … Communication is professional and respectful to colleagues. … Responses to faculty questions are fully answered, if posed. … Response is effectively written in standard, edited English. 16 to >14.0 ptsGoodResponse exhibits critical thinking and application to practice settings. … Communication is professional and respectful to colleagues. … Responses to faculty questions are answered, if posed. … Provides clear, concise opinions and ideas that are supported by two or more credible sources. … Response is effectively written in standard, edited English. 14 to >12.0 ptsFairResponse is on topic and may have some depth. … Responses posted in the discussion may lack effective professional communication. … Responses to faculty questions are somewhat answered, if posed. … Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited. 12 to >0 ptsPoorResponse may not be on topic and lacks depth. … Responses posted in the discussion lack effective professional communication. … Responses to faculty questions are missing. … No credible sources are cited.
18 pts
This criterion is linked to a Learning OutcomeSecond Response
17 to >15.0 ptsExcellentResponse exhibits synthesis, critical thinking, and application to practice settings. … Responds fully to questions posed by faculty. … Provides clear, concise opinions and ideas that are supported by at least two scholarly sources. … Demonstrates synthesis and understanding of learning objectives. … Communication is professional and respectful to colleagues. … Responses to faculty questions are fully answered, if posed. … Response is effectively written in standard, edited English. 15 to >13.0 ptsGoodResponse exhibits critical thinking and application to practice settings. … Communication is professional and respectful to colleagues. … Responses to faculty questions are answered, if posed. … Provides clear, concise opinions and ideas that are supported by two or more credible sources. … Response is effectively written in standard, edited English. 13 to >11.0 ptsFairResponse is on topic and may have some depth. … Responses posted in the discussion may lack effective professional communication. … Responses to faculty questions are somewhat answered, if posed. … Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited. 11 to >0 ptsPoorResponse may not be on topic and lacks depth. … Responses posted in the discussion lack effective professional communication. … Responses to faculty questions are missing. … No credible sources are cited.
17 pts
This criterion is linked to a Learning OutcomeParticipation
5 to >0.0 ptsExcellentMeets requirements for participation by posting on three different days. 0 ptsPoorDoes not meet requirements for participation by posting on 3 different days.
5 pts
Total Points: 100
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