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School of Management Assessment Brief Module Code Module Title GBM 6013 The Impact of Cultural Diversity on Management Decisions Academic Year Semester 2023-2024 1 Module Leader email [email protected] Content Assessment Details …………………………………………….2 Submission Details ……………………………………………. 6 Assessment Criteria ……………………………………………6 Further Information ………………………………………….. 10 Who can answer questions about my assessment? ……… 10 Referencing …………………………………………………………………. 10 Submission problems ………………………………………………….. 10 Unfair academic practice ……………………………………………… 10 How is my work graded? ……………………………………………….11 Assessment Details Assessment title Abr. Weighting WRIT1-Group Coursework WRIT1 40% 1,500 words equivalent Pass marks are 40% for undergraduate work and 50% for postgraduate work unless stated otherwise. Task/assessment brief:     To stimulate awareness of cultural differences To promote consideration of the impact of cultural differences in a global economy To stimulate dialogue between domestic and international students To explore issues raised by culturally diverse work forces Assessment task instructions Few, if any, traditions and values are universally held. Many business dealings have succeeded or failed because of a manager’s awareness or lack of understanding of the traditions and values of his/her foreign counterparts. With the world business community so closely intertwined and interdependent, it is critical that managers today become increasingly aware of the differences that exist. To what degree are you culturally aware? First try the questions below. Then figure out at least two distinctive types of culture striking your interest most and have a comparison of them in a report about 1500 words. Preferentially with Chinese culture as base for the Chinese students, covering philosophy, education, religion, belief, custom in everyday life, marriage or any other respects etc. Sure it could be taken as a series of comparisons. To have yourself collect materials actively and use them dynamically would be the very essential expectation of the task, thus laying a sound ground for future study on culture. The key requirement of your report is that it meet the minimum criteria for comparison of cultures. Thanks. 1. In Japan, loudly slurping your soup is considered to be a. rude and obnoxious. b. b. a sign that you like the soup. c. okay at home but not in public. d. d. something only foreigners do. 2. In Korea, business leaders tend to a. encourage strong commitment to teamwork and cooperation. b. encourage competition among subordinates. c. discourage subordinates from reporting directly, preferring information to come through well-defined channels. 2 d. encourage close relationships with their subordinates. 3. In Japan, virtually every kind of drink is sold in public vending machines except for a. beer. b. diet drinks with saccharine. c. already sweetened coffee. d. d. soft drinks from U.S. companies. 4. In Latin America, managers a. are most likely to hire members of their own families. b. consider hiring members of their own families to be inappropriate. c. stress the importance of hiring members of minority groups. d. usually hire more people than are actually needed to do a job. 5. In Ethiopia, when a woman opens the front door of her home, it means a. she is ready to receive guests for a meal. b. b. only family members may enter. c. religious spirits may move freely in and out of the home. d. she has agreed to have sex with any man who enters. 6. In Latin America, business people a. consider it impolite to make eye contact while talking to one another. b. always wait until the other person is finished speaking before starting to speak. c. touch each other more than North Americans do under similar circumstances. d. avoid touching one another as it is considered an invasion of privacy. 7. The principal religion in Malaysia is a. Buddhism. b. Judaism. c. Christianity. d. Islam. 8. In Thailand a. it is common to see men walking along holding hands. b. it is common to see a man and a woman holding hands in public. c. it is rude for men and women to walk together. d. men and women traditionally kiss each other on meeting in the street. 9. When eating in India, it is appropriate to a. take food with your right hand and eat with your left. b. take food with your left hand and eat with your right. c. take food and eat it with your left hand. d. take food and eat it with your right hand. 10. Pointing your toes at someone in Thailand is a. a symbol of respect, much like the Japanese bow. b. considered rude even if it is done by accident. c. an invitation to dance. d. the standard public greeting. 11. American managers tend to base the performance appraisals of their subordinates on performance, while in Iran, managers are more likely to base their performance appraisals on a. religion. b. seniority. c. friendship. d. ability. 12. In China, the status of every business negotiation is a. reported daily in the press. b. private, and details are not discussed publicly. c. subjected to scrutiny by a public tribunal on a regular basis. d. directed by the elders of every commune. 13. When rewarding a Hispanic worker for a job well done, it is best not to 3 a. praise him or her publicly. b. b. say “thank you.” c. offer a raise. d. d. offer a promotion. 14. In some South American countries, it is considered normal and acceptable to show up for a social appointment a. ten to fifteen minutes early. b. ten to fifteen minutes late. c. fifteen minutes to an hour late. d. one to two hours late. 15. In France, when friends talk to one another a. they generally stand about three feet apart. b. it is typical to shout. c. they stand closer to one another than Americans do. d. it is always with a third party present. 16. When giving flowers as gifts in Western Europe, be careful not to give a. tulips and jonquils. b. b. daisies and lilacs. c. chrysanthemums and calla lilies. d. d. lilacs and apple blossoms. 17. The appropriate gift-giving protocol for a male executive doing business in Saudi Arabia is to a. give a man a gift from you to his wife. b. present gifts to the wife or wives in person. c. give gifts only to the eldest wife. d. not give a gift to the wife at all. 18. If you want to give a necktie or a scarf to a Latin American, it is best to avoid the color a. red. b. purple. c. green. d. black. 19. The doors in German offices and homes are generally kept a. wide open to symbolize an acceptance and welcome of friends and strangers. b. slightly ajar to suggest that people should knock before entering. c. half-opened, suggesting that some people are welcome and others are not. d. tightly shut to preserve privacy and personal space. 20. In the area that was formerly West Germany, leaders who display charisma are a. not among the most desired. b. the ones most respected and sought after. c. invited frequently to serve on boards of cultural organizations. d. pushed to get involved in political activities. 21. American managers running businesses in Mexico have found that by increasing the salaries of Mexican workers, they a. increased the number of hours the workers were willing to work. b. enticed more workers to work night shifts. c. decreased the number of hours workers would agree to work. d. decreased production rates. 22. Chinese culture teaches people a. to seek psychiatric help for personal problems. b. to avoid conflict and internalize personal problems. c. to deal with conflict with immediate confrontation. 4 d. to seek help from authorities whenever conflict arises. 23. One wedding gift that should not be given to a Chinese couple would be a. a jade bowl. b. a clock. c. a basket of oranges. d. shifts embroidered with dragon patterns. 24. In Venezuela, New Year’s Eve is generally spent a. in quiet family gatherings. b. at wild neighbourhood street parties. c. in restaurants with horns, hats, and live music and dancing. d. at pig roasts on the beach. 25. If you order “bubble and squeak” in a London pub, you will get a. two goldfish fried in olive oil. b. a very cold beer in a chilled glass, rather than the usual warm beer. c. Alka Seltzer and a glass of water. d. chopped cabbage and mashed potatoes fried together. 26. When a stranger in India wants to know what you do for a living and how much you earn, he will a. ask your guide. b. invite you to his home and, after getting to know you, will ask. c. come over and ask you directly, without introduction. d. respect your privacy above all. 27. When you feel you are being taken advantage of in a business exchange in Vietnam, it is important to a. let the anger show in your face but not in your words. b. say that you are angry, but keep your facial expression neutral. c. not show any anger in any way. d. end the business dealings immediately, and walk away. 28. When a taxi driver in India shakes his head from side to side, it probably means a. he thinks your price is too high. b. he isn’t going in your direction. c. he will take you where you want to go. d. he doesn’t understand what you’re asking. 29. In England, holding your index and middle fingers up in a V with the back of your hand facing another person is seen as a. a gesture of peace. b. a gesture of victory. c. a signal that you want two of something. d. a vulgar gesture. Word count (or equivalent): 1,500 words equivalent This a reflection of the effort required for the assessment. Word counts will normally include any text, tables, calculations, figures, subtitles and citations. Reference lists and contents of appendices are excluded from the word count. Contents of appendices are not usually considered when determining your final assessment grade. 5 Academic or technical terms explained: Culture: covering all the issues which influences the human beings in their everyday life and behaviour in a certain geographical area. Being a part of human civilization any culture should be respected for their peculiarity though in the development of history some should get improved here and there. Your understanding of culture: a good conclusion and deduction of your study from all the background available at present, either via your reading or personal feeling etc. Submission Details Submission Deadline: 2024/3/14 Submission Time: By 17:00pm on the deadline day. Moodle/Turnitin: Any assessments submitted after the deadline will not be marked and will be recorded as a non-attempt unless you have had an extension request agreed or have approved mitigating circumstances. See the School Moodle pages for more information on extensions and mitigating circumstances. File Format: The assessment must be submitted as a pdf document (save the document as a pdf in your software) and submit through the Turnitin submission point in Moodle. Estimated Feedback Return Date This will normally be 20 working days after initial submission. Your assessment should be titled with your: student ID number, module code and assessment ID, e.g. st12345678 BHL5007 WRIT1 Feedback Feedback for the assessment will be provided electronically via Moodle. Feedback will be provided with comments on your strengths and the areas which you can improve. View the guidance on how to access your feedback. All marks are provisional and are subject to quality assurance processes and confirmation at the programme Examination Board. Assessment Criteria Learning outcomes assessed * Discuss the complexity of cross-cultural communication/differences in the business world and evaluate its impact on management decisions. Other skills/attributes developed 6 This includes elements of the Cardiff Met EDGE (Ethical, Digital, Global and Entrepreneurial skills) and other attributes developed in students through the completion of the module and assessment. These will also be highlighted in the module guidance, which should be read by all students completing the module. Assessments are not just a way of auditing student knowledge. They are a process which provides additional learning and development through the preparation for and completion of the assessment.     Develop self-study skills improving cognitive, interpretive and critical analysis skills to synthesize ideas, knowledge and material. To enable core knowledge and understanding content to be delivered to the whole module cohort. To allow exploration of all aspects of module content (knowledge, understanding, skills & other attributes) in an interactive group setting. Communication,problem solving, team work skills Marking/Assessment Criteria Hardly could we say for an open issue that there would be any standard key to the candidates’ report. Anyway the basic criterion is to follow that it be readable with little bias of culture and in basically fluent, right language. Though it is recommended that being Chinese my students would take base the mother culture and have a vivid comparative with any other one. Yet if they are interested in two foreign cultures it should be acceptable also. Culture, being too large a topic covering too wide a respect, could provide a good opportunity for the candidates to show themselves. 7 GBM 6013 The Impact of Cultural Diversity on Management Decisions Marking Criteria for WRIT1: questions Candidates’ Name: Main Thematic structure (40%) comments scores Language (30) Total (100) Report Overall scores Format (15) Theme (25) Contents (30) IV Marks Format (15) Theme (25) Contents (30) Language (30) Total (100) Assessor’s Name: IV by: 8 Staff note – Please use this area to provide your marking criteria. Where possible this should give a breakdown of what would be expected for each element of the work and/or expectations of work from each of the different grade brackets (using the full range of marks). Grading of assessments should reflect the learning outcomes for the module and be aligned with Cardiff Met’s Generic Band Descriptors. Where a rubric or similar table cannot be pasted into this text box please either replace the box with the rubric or place it at the end of this document. 9 Further Information Staff note – Please check that these are aligned with your programme’s expectations. Who can answer questions about my assessment? achieving higher grades on most assessments. Questions about the assessment should be directed to the staff member who has set the task/assessment brief. This will usually be the Module Leader. They will be happy to answer any queries you have. Technical submission problems Staff members can often provide feedback on an assignment plan but cannot review any drafts of your work prior to submission. The only exception to this rule is for Dissertation Supervisors to provide feedback on a draft of your dissertation. It is strongly advised that you submit your work at least 24 hours before the deadline to allow time to resolve any last minute problems you might have. If you are having issues with IT or Turnitin you should contact the IT Helpdesk on (+44) 2920 417000. You may require evidence of the Helpdesk call if you are trying to demonstrate that a fault with Moodle or Turnitin was the cause of a late submission. Referencing and independent learning Extensions and mitigating circumstances Please ensure you reference a range of credible sources, with due attention to the academic literature in the area. The time spent on research and reading from good quality sources will be reflected in the quality of your submitted work. Remember that what you get out of university depends on what you put in. Your teaching sessions typically represent between 10% and 30% of the time you are expected to study for your degree. A 20-credit module represents 200 hours of study time. The rest of your time should be taken up by selfdirected study. Unless stated otherwise you must use the HARVARD referencing system. Further guidance on referencing can be found in the Study Smart area on Moodle and at www.citethemrightonline.com (use your university login details to access the site). Correct referencing is an easy way to improve your marks and essential in Short extensions on assessment deadlines can be requested in specific circumstances. If you are encountering particular hardship which has been affecting your studies, then you may be able to apply for mitigating circumstances. This can give the teachers on your programme more scope to adapt the assessment requirements to support your needs. Extensions and mitigating circumstances policies and procedures are regularly updated. You should refer to your degree programme or school Moodle pages for information on extensions and mitigating circumstances. Unfair academic practice Cardiff Met takes issues of unfair practice extremely seriously. The University has procedures and penalties for dealing with unfair academic practice. These are explained in full in the University’s Unfair Practice regulations and procedures under Volume 1, Section 8 of the Academic Handbook. The Module Leader reserves the 10 right to interview students regarding any aspect of their work submitted for assessment. Types of Unfair Practice, include: Plagiarism, which can be defined as using without acknowledgement another person’s words or ideas and submitting them for assessment as though it were one’s own work, for instance by copying, translating from one language to another or unacknowledged paraphrasing. Further examples include:  Use of any quotation(s) from the published or unpublished work of other persons, whether published in textbooks, articles, the Web, or in any other format, where quotations have not been clearly identified as such by being placed in quotation marks and acknowledged.  Use of another person’s words or ideas that have been slightly changed or paraphrased to make it look different from the original.  Summarising another person’s ideas, judgments, diagrams, figures, or computer programmes without reference to that person in the text and the source in a bibliography/reference list.  Use of assessment writing services, essay banks and/or any other similar agencies (NB. Students are commonly being blackmailed after using essay mills).  Use of unacknowledged material downloaded from the Internet.  Re-use of one’s own material except as authorised by your degree programme. Collusion, which can be defined as when work that that has been undertaken with others is submitted and passed off as solely the work of one person. Modules will clearly identify where joint preparation and joint submission are permitted, in all other cases they are not. Fabrication of data, making false claims to have carried out experiments, observations, interviews or other forms of data collection and analysis, or acting dishonestly in any other way. How is my work graded? Assessment grading is subject to thorough quality control processes. You can view a summary of these processes on the Assessment Explained Infographic. Grading of work at each level of Cardiff Met degree courses is benchmarked against a set of general requirements set out in Volume 1, Section 4.3 of our Academic Handbook. A simplified version of these Grade Band Descriptors (GBDs) with short videos explaining some of the academic terminology used can be accessed via the Facilitation of Learning resource page. We would strongly recommend looking at the Study Smart area of Moodle to find out more about assessments and key academic skills which can have a significant impact on your grades. Always check your work thoroughly before submission. 11

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