Review Figure 10.1 on p. 239 and the section “Billing Workflow” on pp. 238 to 239 of your textbook Health Information and Technology Management.

Write a 150- to 350-word response to the following:

•Discuss at least two components described in the “Billing Workflow” section in Ch. 10 of Health Information and Technology Management.

•How do these components affect health care reimbursement?

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

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Billing Workflow

Introduction

Billing is the process of collecting payments from customers, vendors and other third parties. It is also called customer billing or accounts receivable management. Billing workflow involves multiple steps to create invoices, statements and mail them out to customers. In this post, we’ll go through each step in detail:

Roles

The roles of the Billing Administrator, Workflow Manager and Customer Service Representative are self-explanatory. The Sales Representative deals with clients that want to purchase your products or services; he or she must know how much money you earn per month in order to calculate the amount of commission he or she should receive as payment for selling your product. The Accountant ensures that everyone involved will follow all established policies and procedures while working on projects together as a team.

Billing Administrator

The billing administrator is the person responsible for managing all of your client’s billing and payment information. This includes setting up automated payments, creating invoices, and managing customer service inquiries.

The best way to become a billing administrator is by gaining experience in other areas of business first—or even simply by volunteering! You can also look into participating in an online course that teaches you about all aspects of running a business: from creating policies and procedures to setting up online services like email marketing campaigns or social media accounts.

Workflow

Workflow is a sequence of steps that you perform to complete a project. A workflow is a set of activities that are performed in order, each one building on the previous one to create an end result. For example, when you bill your customers for services rendered, it’s likely that there will be some sort of a workflow process involved in this process:

• Customer calls into your office and asks for help with some issue they’re having with their computer or phone;

• You answer their questions over the phone;

• You send them an email explaining what they should do next;

• If they’re still having issues after following your instructions in writing or speaking with you by phone again (or even if they don’t), then maybe we can schedule another appointment time during which I can come out again so we can talk more about how exactly these problems are arising from our initial meeting at my office yesterday afternoon after lunchtime ended around 5pm EST/EDT time zone (which means 3pm PST/PDT).

Monthly Billing Cycle

• Monthly Billing Cycle

Monthly billing cycle is the process of generating bills and invoices. This can be done manually or with the help of an automated tool. The purpose of this activity is to collect information about your customers, so that you can send them their monthly bills. In some cases, it may not be possible for you to collect all this information automatically—for example if someone has left your company before their payment due date or if they have multiple contracts with other companies (such as contractors). However, one thing that most companies do at least once per month is send out invoices for services rendered during that same period.

Run Reports and Reconcile Accounts Receivable Balance

• Run Reports and Reconcile Accounts Receivable Balance:

• Run reports to identify billing errors, such as overcharges or undercharges.

• Reconcile accounts receivable balance with your bank account so that you can send invoices and statements out on time. This is also a useful way to track how much money you have in your bank account at any given time by looking at the balance in one place, rather than having it scattered across multiple places (like receipts).

Print Invoices and Statements

To print invoices and statements:

• Make sure that you have the correct printer selected. If your printer is offline, click on “Start Printing” to bring it back online.

• Click on Print from the File menu or press Ctrl+P (Win) / Command+P (Mac). You can also select Print in the context menu for a specific invoice or statement by right clicking on it and selecting Print from there instead of selecting File > Print as shown below:

Maintain Customer Information

Maintaining customer information is important for billing, reporting and other activities. Customer information includes name, address, contact information and payment information. It should be kept up to date so that you can quickly identify a new customer or an existing one who has changed their phone number or email address.

If you are using the API to manage your customers’ accounts, then this process will happen automatically as soon as they log in; otherwise you will have to manually update their data when necessary (for example if someone moves house).

Mail Invoices and Statements

Once you’ve created a company, the next step is to start sending out the proper mailings. Mailing invoices and statements on time is crucial for keeping your business running smoothly. To ensure you do this right, we recommend following these steps:

• Create a mailing schedule in your accounting software that includes when you want it done (e.g., after taxes are processed) and what frequency works best for your business (weekly). Then make sure everyone who needs to receive the mailings knows their role in the process so they know what needs to happen before each run throughs happen again!

Takeaway:

When you have finished reading this article, you should be able to:

• explain the difference between recurring and nonrecurring billing

• understand how to create a recurring billing workflow in Salesforce

• understand how to use triggers and fields to create a custom recurring billing form.

Conclusion

The billing workflow is not just about managing the invoices and statements, but also about maintaining customer information. The billing administrator needs to be able to run reports on how much money is coming in from customers, send out invoices and statements as well as print them out. This can make your life easier when it comes time for you to pay those pesky bills!