Creating a culture of shared purpose and shared accountability
HCA 822 Topic 2 DQ 1
If creating a culture of shared purpose and shared accountability is truly important to the health care industry, why is it so difficult to do? Remember to provide research support for your opinion
ADDITIONAL DETAILS
Creating a culture of shared purpose and shared accountability
Introduction
When you think about the most productive teams in your organization, what comes to mind? Do they have a clear sense of purpose? Or do they have a shared set of objectives that tie back to business goals? If so, then congratulations! You’ve found yourself a culture that is ready for success—and we’re here to help make it even better.
Align your teams with a clear sense of purpose.
Purpose is a set of goals that are important to the business. It’s what keeps you going, day in and day out. It can be a combination of values and vision—but it should always be focused on what you want to achieve, not what you want to avoid.
A clear sense of purpose will help guide your organization’s decisions, whether or not those decisions align with the company’s mission statement (which may or may not be related). For example:
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If one team member is passionate about improving customer service by adopting new technologies like artificial intelligence (AI), another might prefer keeping things simple and relying on basic human interactions for their products or services instead; these two approaches could easily come into conflict if there wasn’t a shared understanding about why each approach was important within an organization overall.*
Make sure every team has a clear set of objectives that tie back to business goals.
It’s important to make sure that every team has a clear set of objectives that tie back to business goals. This will help you create a shared vision and provide motivation for the team.
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Use goals to measure progress against your company’s mission, vision and values. For example, if you’re working on improving customer satisfaction through increased sales volume at your e-commerce store, your goal would be “to increase our average order value by $10 per sale.”
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Make sure everyone understands the goals so they can work together effectively toward them as well as motivate each other throughout the process of achieving them. You may also want to create an incentive program or award system based on how well each member performs in relation with his/her role in achieving those objectives (e.g., top performers get rewarded with bonuses).
Make sure your team understands the importance and contribution of each objective.
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Make sure your team understands the importance and contribution of each objective.
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Communicate how you expect them to contribute.
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Be clear about what success looks like, and how it contributes to your overall goals.
Everyone should be involved in creating and prioritizing the team’s objectives.
Everyone should be involved in creating and prioritizing the team’s objectives. Team members should be able to easily see what everyone else is doing, and how their work contributes to the team’s success.
Team members need to know how they’re working with other people on a daily basis, so they can make informed decisions about which projects are most important for them.
Please provide an update on what you’re doing to remove any obstacles that might get in the way of a successful outcome.
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Make sure you have the right people on your team.
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Make sure you have the right tools and resources.
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Make sure you have the right processes in place, so that everyone knows what they’re supposed to do and when they should be doing it.
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Ensure that everyone has a clear understanding of how shared accountability works at an individual level, as well as across teams or organizations (e.g., “When I make mistakes, it’s okay because this person will help me fix them”).
The most productive teams have clarity, alignment and transparency around what they are trying to accomplish.
The most productive teams have clarity, alignment and transparency around what they are trying to accomplish. When you have these things in place, it becomes much easier for team members to focus on the goals at hand because they know that everyone on the team has bought into those goals.
It also helps keep everyone aligned with one another—whether it’s about how you measure success or how you make decisions about who should do what project or task. If someone is responsible for something but doesn’t want to do it because they don’t think it will work out well, then there’s no incentive for them to volunteer their time because there’s no benefit of doing so (other than helping out). This lack of accountability can lead people away from achieving their best work and instead toward mediocre performance since they feel like they’re not contributing enough towards getting anything done well—which makes sense when viewed through this lens!
Conclusion
A shared purpose and accountability are the keys to a successful team. If you can get these things right, it will be easier for your team to make decisions and take action in the best interest of your company’s future.
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