The Five Functions of Effective Management.
The Five Functions of Effective Management.
Address the following bullets, and provide an example company for each structure, with supporting rationale:
Provide an example of one company that should employ the simple structure organizational configuration.
Provide an example of one company that uses the machine bureaucracy form of structure.
Describe the kinds of organizations should feature a professional bureaucracy form of structure. Give an example of one such organization.
Describe the kinds of firms should use the divisional form of structure. Provide an example.
Describe the types of organizations are best suited to the adhocracy form of structure. Provide an example.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. Provide any additional information or examples that you are aware of that may contribute to your classmates’ classifications. Challenge your peers by asking a question that may cause them to add additional information about their responses in the initial response. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
MGT330 Management for Organizations
Week 3 Discussion
Dq1
Legal Aspects of Staffing
Prior to entering this discussion, review Chapter 4 in your textbook. Select one of the laws listed below, and explain how it has changed the staffing process.
Laws to choose from in answering the discussion question:
Employment-at-will
Fair Labor Standards Act
The Civil Rights Act of 1964
EEOC Regulations concerning sexual harassment
Age Discrimination in Employment Act
Americans with Disabilities Act
Family and Medical Leave Act
Also within your initial post, select one of the governmental activities or programs from the list below, and explain how it influences a company’s hiring process. Respond substantively to two other learners.
Social Security premiums
Social Security disability insurance
Unemployment insurance
Federal income tax
Support your claims with a minimum of two examples from required materials and/or other scholarly resources, and properly cite any references. Your initial post should be a minimum of 200 words.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. Provide any additional information or examples that you are aware of that may contribute to your classmates’ analyses. Challenge your peers by asking a question that may cause them to add additional information about their responses in the initial response. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
Dq2
Bias in Performance Appraisal
This is a great discussion about the influence of our personal bias while doing performance reviews. Watch this video on Understanding Unconscious Bias (Links to an external site.).
The main problem with performance appraisal programs is supervisory bias when making judgments. How can a company attempt to identify and reduce appraisal bias? Respond substantively to two other learners.
Support your claims with examples from required materials and/or other scholarly resources, and properly cite any references. Your initial post should be a minimum of 200 words.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m., on Day 7 of the week. Provide any additional information or examples that you are aware of that may contribute to your classmates’ analyses. Challenge your peers by asking a question that may cause them to add additional information about their responses in the initial response. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
MGT330 Management for Organizations
Week 5 Discussion
Dq1
Steps of Control
Explain why the four steps involved in the control function are important. How are the various ratios used by accountants and managers differently in the control function? Support your claims with specific examples from required materials and/or other scholarly resources, and properly cite any references. Your initial post should be a minimum of 200 words.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Make suggestions based on your perspective, research, knowledge, and understanding of the content that your colleague did not consider. Provide any examples that you are aware of that may contribute to your classmates’ analyses. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
Dq2
Changes in Management
Prior to entering into this discussion, review Chapter 8: The Five Management Functions as a Coordinated System. Of the five management functions, which do you expect will experience the most dramatic changes in the next decade? Defend your answer. Which will have the least amount of change? Explain your answer. Respond substantively to two other learners.
Support your claims with examples from required materials and/or other scholarly resources, and properly cite any references. Your initial post should be a minimum of 200 words.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Make suggestions based on your perspective, research, knowledge, and understanding of the content that your colleague may not have considered. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
MGT330 Management for Organizations
Week 1 Journal
In this first-time journal assignment, go to Section 1.1 of your text, and watch The Five Functions of Managers video on the five management functions of planning, organizing, staffing, leading, and controlling resources to achieve organizational goals. How are the five management functions currently applied where you work (or did work)? How do you think any could have been applied differently?
It’s ok to write your ideas and experiences here as though you are composing a journal entry. While good writing habits (spelling, punctuation, capitalization) are always useful in conveying clear thoughts, this is an opportunity to share your experiences in a more informal format. Complete your journal in one page only, being mindful of spelling and grammar.
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
Waypoint Assignment Submission
The assignments in this course will be submitted to Waypoint. Please refer to the instructions below to submit your assignment.
Click on the Assignment Submission button below. The Waypoint “Student Dashboard” will open in a new browser window.
Browse for your assignment.
Click Upload.
Confirm that your assignment was successfully submitted by viewing the appropriate week’s assignment tab in Waypoint.
For more detailed instructions, refer to the Waypoint Tutorial (Links to an external site.)Preview the document.
MGT330 Management for Organizations
Week 3 Journal
This week you will make use of Ashford’s Writing Center Paper Review service and Grammarly to obtain additional feedback on the written assignment you submitted last week.
To learn how to submit your paper to the Writing Center, review the Paper Review guide (Links to an external site.).
To learn how to sign up for and use Grammarly, review the Grammarly guide (Links to an external site.).
Reflect on your experience using the Ashford Writing Center paper review and Grammarly for your Week 2 draft.
Identify the top three issues your writing tutor focused on in your work (e.g., paragraph structure, proper use of quotations, thesis statement, etc.).
Describe any issues that were surprising.
Share some of the feedback your writing tutor provided as explanations.
What did you learn? Was this feedback helpful?
Do you intend to return to the Ashford Writing Center tutor in the future? Why or why not?
Identify the top three issues Grammarly uncovered in your work (e.g., wordiness, passive voice, subject-verb agreement, etc.). Were any of those issues surprising? Describe your experience handling these issues.
Will you use Grammarly to review your work in the future? Why or why not?
Share any remaining questions or concerns regarding writing your draft or the use of the Ashford Writing Center tutor or Grammarly.
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
Waypoint Assignment Submission
The assignments in this course will be submitted to Waypoint. Please refer to the instructions below to submit your assignment.
Click on the Assignment Submission button below. The Waypoint “Student Dashboard” will open in a new browser window.
Browse for your assignment.
Click Upload.
Confirm that your assignment was successfully submitted by viewing the appropriate week’s assignment tab in Waypoint.
For more detailed instructions, refer to the Waypoint Tutorial
MGT330 Management for Organizations
Week 1 Assignment
Week 1 – Interactive Assignment
Company Evaluation
Prior to beginning this discussion, read Chapter 1 of the course text and complete the following SWOT Analysis activity. After completing the activity, attach it to your 1st post by Day 3.
Select one of the companies you would like to research below:
British Petroleum (BP)
Hyundai
Dunkin’ Donuts
Netflix
Conduct research using Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) to address the following required elements:
State what you believe is the distinctive competence and core competence of your selected company.
Give an example of how the values and mission statement help to shape planning. Additionally, discuss some internal and external factors that may influence the business in the future.
Complete the SWOT AnalysisPreview the document template for your selected organization; applying each of the categories in evaluating the company.
Support your claims with examples from required materials and/or other scholarly or credible resources, and properly cite any references. Attach your SWOT Analysis to your discussion post. Your initial post should be a minimum of 200 words.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. Provide any additional information or examples that you are aware of that may contribute to your classmates’ SWOT analysis of their chosen company. Challenge your peers by asking a question that may cause them to add additional information about their responses in the initial response. Support your claims with examples from required materials and/or other scholarly resources, and properly cite any references. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
MGT330 Management for Organizations
Week 2 Assignment
Case Study: Opening Your New Dunkin’ Donuts Locations
Prior to completing this assignment, review the pertinent sections of Chapter 3. You have been the manager of a Dunkin’ Donuts store in the Midwest for the past two years. The store is owned by a Dunkin’ Donuts franchisee who owns 20 other Dunkin’ Donuts locations. Your employer took an employee inventory and examined all current employees. It has been noted by the owner that you have a highly successful track record. You have been recognized for doing an exceptional job staffing, leading, training, coaching, and managing people. You have been recognized for successfully managing all key components of your store and have successfully managed key business drivers such as cash, profits, growth, asset utilization, and people. In regards to the metrics that are used to measure their stores for sales, quality, and customer service, your store is the top performing store in their system.
Congratulations! You have just been promoted to district manager! The Dunkin’ Donuts franchisee sees your growth potential and the growth potential in your geographic area. The owner now has committed significant capital and plans to open five new locations over the next two years. You will be given complete autonomy, authority, and responsibility to structure, staff, and operate these five new locations. You will be playing a key role in this expansion for growth.
For this assignment, you will prepare a four to five-page paper in which you explain your chosen job design and organizational design as the new District Manager for Dunkin’ Donuts.
You must organize your paper using the following section headings and include additional section headings as needed:
Introduction—Provide a well-organized introduction to the paper.
Job Design—Explain your chosen job design including job analysis, job description and job specification.
Organizational Design—Explain why the chosen organizational design was chosen.
Conclusion
Your paper must include at least three scholarly sources in addition to the textbook and be formatted according to APA style guidelines as outlined in the Ashford Writing Center.
The Case Study: Opening Your New Dunkin’ Donuts Locations paper
Must be four to five double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center’s APA Style (Links to an external site.).
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must use at least three scholarly, peer-reviewed, and/or credible sources in addition to the course text.
The Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
Must document any information used from sources in APA style as outlined in the Ashford Writing Center’s Citing Within Your Paper (Links to an external site.) guide.
Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center. See the Formatting Your References List (Links to an external site.) resource in the Ashford Writing Center for specifications.
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
Waypoint Assignment Submission
The assignments in this course will be submitted to Waypoint. Please refer to the instructions below to submit your assignment.
Click on the Assignment Submission button below. The Waypoint “Student Dashboard” will open in a new browser window.
Browse for your assignment.
Click Upload.
Confirm that your assignment was successfully submitted by viewing the appropriate week’s assignment tab in Waypoint.
For more detailed instructions, refer to the Waypoint Tutorial (Links to an external site.)
MGT330 Management for Organizations
Week 4 Assignment
Team Management Activity and Reflection
This assignment focuses on how the management practices of planning, leading, organizing, staffing, and controlling are implemented in your workplace. Using the Ashford University Library and other credible online resources, find three Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) that provide information on Amazon.com’s business structure.
Here is the scenario and situation:
Assume you are an employee working in the Amazon warehouse, and you pack orders and categorize them into small, medium, and large batches. You are considered a packer. You have experience packing all sizes and have been with the organization for two years. You are considered one of their best employees, you have a solid reputation for being a hard worker, and all of your orders are packed correctly. You have also been busy; you recently completed Amazon’s management training program, and you have completed your BABA degree at the Forbes School of Business and Technology at Ashford University.
Congratulations: You have just been promoted to manager. You will be relocated to a new plant that is two hours away that employs 100 employees. You will oversee a team of 10 supervisors and 90 packers and will now oversee the entire warehouse operation. How will you work to use and apply the five functions of management?
Now let’s apply the five functions. In your paper, include the following sections:
Planning: Examine the specific areas you will choose to manage that fall under the planning function.
For example, what might be some of the things you will plan to do and implement to build an effective team and culture? People are the most important resource in any business, what do you plan to do to build a positive team culture? What processes and systems do you plan to use?
Organizing: Assess if the present structure that Amazon has set up is working.
Do you need to make or suggest any changes to make it more efficient and effective? What structure will you use and implement? Explain how you will use departmentalization in your organizational structure.
Staffing: Analyze your staffing needs.
How do you intend to staff your organization and replace members that leave or are promoted? How does the HR process apply? What things (if any) will you suggest?
Leading: Justify the leadership theory and style you will follow to ensure efficiency.
Will you use transformational or transactional leadership? Why or why not?
Controls: Identify what controls and measures you will implement.
How will you apply the four steps of control (these are in Chapter 7; i.e., establishing standards, measuring performance, comparing performance, and making decisions)?
Be sure to integrate vocabulary learned throughout this course and citations from the text to support your analysis. The paper should be five to six double-spaced pages in length, must include at least three scholarly sources, in addition to the textbook, and be formatted according to APA style guidelines as outlined in the Ashford Writing Center.
The Team Management Activity and Reflection paper
Must be five to six double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center (Links to an external site.).
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must use at least three scholarly, peer reviewed, and/or credible sources in addition to the course text.
The Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
Waypoint Assignment Submission
The assignments in this course will be submitted to Waypoint. Please refer to the instructions below to submit your assignment.
Click on the Assignment Submission button below. The Waypoint “Student Dashboard” will open in a new browser window.
Browse for your assignment.
Click Upload.
Confirm that your assignment was successfully submitted by viewing the appropriate week’s assignment tab in Waypoint.
For more detailed instructions, refer to the Waypoint Tutorial (Links to an external site.)Preview the document.
MGT330 Management for Organizations
Week 4 Assignment
Week 4 – Interactive Assignment Developing Your Own Career Goal
Prior to beginning work on this interactive assignment, read Chapters 5 and 6 and Gleeson’s article How Values-Based Leadership Transforms Organizational Cultures (Links to an external site.). After completing your career goal using the process below, you will attach it to your first post by Day 3.
My Goal Sheet
Many individuals may not know how to develop a career goal; follow the steps below to help you determine where to start. There are a few steps that can be helpful in determining your career goal, which include conducting a self-assessment, exploring industries and careers, and determining factors that are non-negotiable (e.g., geographic location, salary requirements, health care benefits, etc.). The final step of goal setting is writing the first draft of your goal.
Step 1: Self-Assessment
What do you do well?
What energizes you?
If you knew you could not fail, what would you do?
What high school subjects did you do well in?
What issues do family and friends come to you for help?
What do you receive praise for at work or home?
What are some of your greatest accomplishments?
What is something you do where you lose track of time when you are doing it?
Step 2: Career Exploration
Explore job industries by researching the type of careers that use your interests and skillset. O*Net OnLine (Links to an external site.), the Occupational Outlook Handbook (Links to an external site.), and Bureau of Labor Statistics (Links to an external site.) are great web resources for career exploration, job analysis, and education requirements.
While deciding on a goal, consider your current lifestyle and where you would like to be in the future. Some helpful questions to consider are listed below.
Does the career you want pay a salary that meets your needs?
Will it offer you opportunities to advance?
Are you comfortable sitting at a desk all day, or do you prefer to travel?
Is the career you are considering likely to exist when you are ready for a job?
Step 3: Determining Your Non-Negotiable Items
Although we may not speak them aloud, we each have things we are not willing to compromise on. During this step, write out your must-haves for your future career.
To help get you started, think about the minimum salary you need to have, where you want to live, and desired work hours.
Must Have
Do Not Want
1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
Step 4: Pulling It All Together—Write the First Draft of Your Goal
Now that you have conducted a self-assessment, explored industries and occupations, and written down your non-negotiable items, what are your future career goals? Be as specific as possible.
Example Career Goal
I would like to become a project manager within a large organization (5000+ employees) utilizing my organizational skills, education in organization development, my ability to plan strategically, and my detail-oriented nature. Since I have a family, I must have a salary of $50,000 or more, work within 25 miles of Houston, Texas, and work a 9:00 a.m. to 5:00 p.m. traditional work schedule.
Attach your paper as part of your first discussion post.
Guided Response: Review several of your classmates’ posts, and respond to at least two of your peers by 11:59 p.m. on Day 7 of the week. Provide any additional information or examples that you are aware of that may contribute to your classmates’ analyses. Challenge your peers by asking a question that may cause them to add additional information about their responses in the initial response. You are encouraged to post your required replies early during the week to promote more meaningful interactive discourse in the discussion. Continue to monitor the discussion forum until 5:00 p.m. (Mountain Time) on Day 7.
MGT330 Management for Organizations
Week 5 Final Exam
Question 1 What is the main difference between the equity and exchange philosophies of compensation?
The equity philosophy is based on available budget; the exchange philosophy is based on profit margins.
The equity philosophy is based on fairness; the exchange philosophy is based on employee value.
The equity philosophy is based on profit margins; the exchange philosophy is based on available budget.
The equity philosophy is based on employee value; the exchange philosophy is based on fairness.
Question 2 Dual-career marriages, stress management, and employee outplacement are ________.
examples of an employee’s assets and liabilities
indicative of company preparation and career development strategies
career challenges that can be addressed with different programs
provisions included in a collective bargaining agreement
Question 3 Which of the following scenarios describes the 360-degree assessment technique?
David’s performance is evaluated by his work over the last calendar year.
David’s performance is evaluated using a BARS scale.
David’s performance is evaluated based on the areas in which he has made the most progress.
David’s performance is evaluated by peers, subordinates, customers, and himself.
Question 4 Bonuses, contest prizes, and profit sharing are examples of which type of compensation?
incentives
base pay
benefits
exchange
Question 5 The _____________________ requires employers to provide job-protected unpaid leave to an employee who is unable to perform his or her job due to a serious health condition.
Americans with Disabilities Act of 1990
Equal Employment Opportunity Commission
Family and Medical Leave Act of 1993
Fair Labor Standards Act of 1938
Question 6 Human resource management involves all of the following functions EXCEPT
budgeting
job design
recruiting
workplace safety
Question 7 Vanessa starts her new job as a marketing strategist for Orion Food and Beverage today. As part of her orientation, she is told to study the position duties on her own, and she uses an online training manual to familiarize herself with company processes. What kind of employee training method is Vanessa most likely engaged in?
film and classroom
simulation
vestibule
demonstration
Question 8 Which of the following pieces of legislation help managers plan, budget work schedules, and provide clear guidelines for supervising employees?
Americans with Disabilities Act of 1999
Age Discrimination in Employment Act of 1967
Family and Medical Leave Act of 1993
Fair Labor Standards Act of 1938
Question 9 Belinda works at a pharmaceutical company that has not given its employees raises in nearly seven years. Belinda peacefully pickets her company in the hopes they will raise employee salaries. Which law protects Belinda’s right to do this?
The Norris–LaGuardia Act of 1932
The Wagner Act of 1935
The Taft-Hartley Act of 1948
The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959
Question 10 Which theory was born from the great man theory of leadership?
situational theory
behavioral theory
transformational theory
trait theory
Question 11 Martin is well liked by his peers and influences them using his personality, attitude, and behavior. What kind of power does Martin most likely have?
legitimate
expertise
coercive
referent
Question 12 Which of the following qualities is NOT part the five-factor model of personality?
agreeableness
extraversion
expertise
emotional stability
Question 13 Fred E. Fiedler’s LPC test requires a subject to describe a coworker they________.
have never interacted with
like the most
like the least
work very closely with
Question 14 According to French and Raven, which source of power does NOT have an informal side?
reward
referent
legitimate
expertise
Question 15 Which of the following five sources of power or means of influence have French and Raven identified as available to leaders of organizations?
legitimate, reward, expert, referent, and boundary spanning
reward, coercive, expert, referent, and closeness to production
legitimate, reward, coercive, expert, and referent
legitimate, reward, coercive, referent, and control over policy making
Question 16 Elissa is a mediator whose job is to arbitrate negotiations between unions and corporations. What kind of power does Elissa have?
boundary-spanning power
referent power
closeness over production
tactical power
Question 17 All of the following statements are examples of attributions EXCEPT
“Going to college affords me more job opportunities.”
“My birthday is May 30.”
“Taking vitamins keeps me healthy.”
“Treating others with respect will cause them to treat me respectfully.”
Question 18 That communication within an organization is continuous means that ___________.
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
Question 19 Which of the following statements is TRUE about both teams and groups?
Both teams and groups usually have an unlimited number of members.
Teams usually have an unlimited number of members, while groups have between two and 10 members.
Teams usually consist of between two and 10 people, while groups can have unlimited members.
Both teams and groups usually consist of between two and 10 people.
Question 20 All of the following factors increase group cohesion EXCEPT
the presence of an outside threat
member interdependence
member heterogeneity
high status
Question 21 Which of the following individuals would most likely NOT be considered a group’s gatekeeper?
Jim, who is informally regarded as the group’s leader
Gary, who is always willing to express the group’s values
Karl, who helps carry out the group’s activities
Juan, who is a “member in good standing”
Question 22 All of the following are examples of formal groups EXCEPT for a
command group
friendship group
project group
committee
Question 23 Which of the following is NOT a category of barriers to interpersonal communication?
individual differences among employees
situational factors, such as outside noise
transmission problems, such as telephone static
informal communication networks, such as the grapevine
Question 24 At which stage of a group- or team-building process are conflicts resulting from individual personalities and roles most likely to arise?
forming
storming
norming
performing
Question 25 At which stage of a group- or team-building process do close relationships develop, giving rise to unity?
norming
forming
storming
performing
MGT330 Management for Organizations
Week 1 Quiz
Question 1 Which of the following lists correctly identifies the five management functions?
organizing, staffing, leading, controlling, and financing
planning, organizing, staffing, leading, and controlling
planning, organizing, staffing, leading, and financing
planning, staffing, leading, controlling, and budgeting
Question 2 In assessing a company’s environment, SWOT analysis stands for
staffing, workplace, operations, and threats
strengths, weaknesses, opportunities, and threats
strengths, weaknesses, openings, and trends
staffing, workplace, opportunities, and trends
Question 3 Which of the following is NOT one of the steps involved in managerial planning?
Examine the company’s internal and external environments.
Determine which goals to pursue.
Choose strategies, tactics, and operational plans to achieve goals.
Measure performance at the strategic, tactical, and operational level.
Question 4 Before establishing her own dentist office, Dr. Thorton evaluates other dentist services in the area. What element of a SWOT analysis would other dentist services most closely represent?
strength
opportunity
threat
weakness
Question 5 Which of the following is NOT one of Peter Drucker’s contributions to management theory?
The analysis of how organizations select managers, how managers act, and how organizations are structured in different units.
The understanding of the role large organizations play in modern society.
The focus on the role of human interactions, flows of information, and the decision-making process within organizations.
The analysis of how social organizations become corporations.
Question 6 Which of the following is NOT a skill the authors say managers must have to be successful?
technical knowledge
creativity
human relations skills
critical thinking skills
Question 7 In his influential book The Concept of the Corporation, which company did management specialist Peter Drucker analyze as a large social institution involved with business activities?
Costco
The Joplin Globe
Starbucks
General Motors
Question 8 Only ____% of business organizations survive more than two years.
5
10
15
20
Question 9 Bella is head server at a chic Italian restaurant. What kind of manager is Bella?
front-line manager
middle manager
executive manager
a nonmanagerial employee
Question 10 Which of the following people do NOT represent an example of a front-line manager?
Sari, officer manager at Surrey Texts, a very large publisher
Nathaniel, director of the Best Little Gym’s accounts payable department
Maya, chief operating officer at Yulu, a small company that makes candles
Susan, a crew chief for Skyway Airline
MGT330 Management for Organizations
Week 2 Quiz
Question 1 Which of the following scenarios best describes “firefighting”?
When a manager must react to crises and emergencies on the fly.
When a manager must react to crises and emergencies on the basis of preset plans.
When a manager’s mistakes lead to crises and emergencies.
When a manager is so competent, crises and emergencies almost never occur.
Question 2 Employees at the Richards Group thrive because they ______________.
sit in interdisciplinary clusters
make their own schedules
each have their own office
are grouped by department, with people of the same job title
Question 3 A company’s mission statement would answer which of the following questions?
“How are we different from our competitors?”
“What do we make?”
“Why do we exist?”
“What will our company be doing in 10 years?”
Question 4 Authority consists of which two key components?
the right to act and permission to direct
the right to direct and permission to act
the right to decide and permission to repair
the right to repair and permission to decide
Question 5 Brenda is an electrician with Bright Light Home and Business. Into which category of job does she best fit?
semiskilled blue collar
skilled blue collar
semiprofessional
professional
Question 6 The five coordinated flows of production are authority, decision process, ideology, _______________, and ________________.
strategy; information
work material; strategy
work material; promotion
information; work material
Question 7 Which kind of organization is more likely to feature employees who suffer from role ambiguity?
centralized
organic
standardized
mechanistic
Question 8 What is the first key activity in completing an organization’s structure?
developing a product
establishing a market
defining a consumer base
drawing lines of authority
Question 9 In the 2,500-year-old text The Art of War, Chinese general Sun Tzu argues that _____________ and ___________ are key components of strategic planning.
cunning; intelligence
intelligence; violence
violence; destruction
destruction; cunning
Question 10 Tactical analysis would include assessing
product types
customers
profit centers
advertising campaigns
MGT330 Management for Organizations
Week 3 Quiz
Question 1 Which theory was born from the great man theory of leadership?
situational theory
behavioral theory
transformational theory
trait theory
Question 2 Employee inventories and skills inventories are strategies for __________________.
job design
promoting from within
external recruiting
human resource planning
Question 3 Internal sourcing and external sourcing are part of the process of __________________.
recruiting
employee orientation
employee selection
job design
Question 4 Belinda works at a pharmaceutical company that has not given its employees raises in nearly seven years. Belinda peacefully pickets her company in the hopes they will raise employee salaries. Which law protects Belinda’s right to do this?
The Norris–LaGuardia Act of 1932
The Wagner Act of 1935
The Taft-Hartley Act of 1948
The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959
Question 5 Elissa is a mediator whose job is to arbitrate negotiations between unions and corporations. What kind of power does Elissa have?
boundary-spanning power
referent power
closeness over production
tactical power
Question 6 What is the main difference between the equity and exchange philosophies of compensation?
The equity philosophy is based on available budget; the exchange philosophy is based on profit margins.
The equity philosophy is based on fairness; the exchange philosophy is based on employee value.
The equity philosophy is based on profit margins; the exchange philosophy is based on available budget.
The equity philosophy is based on employee value; the exchange philosophy is based on fairness.
Question 7 Which of the following qualities is NOT part the five-factor model of personality?
agreeableness
extraversion
expertise
emotional stability
Question 8 Sarah and Michelle work at a tech company that designs exercise apps. Sarah tells Michelle she has heard that James, their supervisor, interviewed with a competitor and may be leaving the company, which would open up a management position. What kind of power is Sarah exerting?
coercive
expert
reward
referent
Question 9 Human resource management involves all of the following functions EXCEPT
budgeting
job design
recruiting
workplace safety
Question 10 Job description involves ___________; job specification involves _____________.
an applicant’s required skills and experience; the company’s need for the position.
what a job entails; an applicant’s required skills and experience.
what a job entails; the company’s need for the position.
an applicant’s required skills and experience; what a job entails.
MGT330 Management for Organizations
Week 4 Quiz
Question 1 Which of the following individuals would most likely NOT be considered a group’s gatekeeper?
Jim, who is informally regarded as the group’s leader
Gary, who is always willing to express the group’s values
Karl, who helps carry out the group’s activities
Juan, who is a “member in good standing”
Question 2 Of the following goals, which is considered to be the most crucial for leaders who want to succeed at team-building?
Build trust among members.
Reduce personal conflict inside a group or team.
Develop effective channels of communication among members.
Increase effective support between members.
Question 3 All of the following factors increase group cohesion EXCEPT
the presence of an outside threat
member interdependence
member heterogeneity
high status
Question 4 That communication within an organization is continuous means that ___________.
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
Question 5 What may accompany the adjourning stage of group performance?
a sense of uncertainty
a sense of unity
a sense of loss
a sense of conflict
Question 6 Which of the following is NOT a limitation of a virtual team?
It can be expensive to get virtual teams together.
Virtual teams have a difficult time picking up on paraverbal and nonverbal cues.
Virtual teams suffer from reduced socialization.
It can be difficult to schedule virtual team meetings.
Question 7 What is a consequence of too much cohesion in a group?
Groups tend to have decreased levels of effort.
Groups tend to lack cooperation.
Group members tend to argue.
Group members tend to overstep each other’s boundaries.
Question 8 Which of the following is NOT a category of barriers to interpersonal communication?
individual differences among employees
situational factors, such as outside noise
transmission problems, such as telephone static
informal communication networks, such as the grapevine
Question 9 What makes communication dynamic?
It is usually exciting, because transmitting messages can be exhilarating.
It is constantly changing, because messages feed other messages.
It is always irreversible, because we cannot take back what we say.
It is usually complex, because messages have many layers of meaning.
Question 10 Whenever Paula works in a group, she gives less effort than when she works individually. What term best describes this scenario?
groupthink
group cohesiveness
social loafing
sender disability
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