Key Performance Indicators tell you where a business is, and where it is going. These items measure quantifiable tasks and can help set goals to meet targets. https://www.cascade.app/blog/

Thomas

1.  Average Length of Stay in Each Department Based on Diagnosis/Ailment.

This data could be studied to see the reasons behind the average length of stay and if anything could be done to shorten it. This KPI is more distinct/very specific, which would reduce the skew for a hospital's overall average length of stay, for the average stay usually groups every patient together, regardless of ailment or condition, which could be very misleading.

2.  Average Number of Patients In Each Department Compared to Staffing

This data could show if the staff is being burned out/overworked, potential reasons behind length of stay times and reasons behind the patient satisfaction scores. It could help indicate factors effecting the overall quality of care for each department.

3.  Average Surgery Success Rates Per Procedure

This could allow organizations to see the procedures that have high and low success rates, which could allow them to further investigate potential reasons for lower success rates and come up with ways to improve them. 

Jenny

BED OCCUPANCY RATE

The bed occupancy rate shows how many hospital beds are being used at any given moment. Bed occupancy is a good sign of a hospital's ability to treat patients in a safe and effective way. So, the number of people sleeping in a bed is a great KPI for measuring operational and capacity goals.

STAFF-TO-PATIENT RATIO

This indicator shows how many people are working in a hospital at a certain time to take care of patients. This KPI may need different ratios for different times, like the morning shift vs. the night shift, so it should be broken up in a way that makes sense. The ratio of staff to patients is a good way to measure business goals that aim to improve the quality of care for patients and make the workforce more stable. A higher ratio of staff to patients means that there are more people who can treat and care for patients.

AVERAGE HOSPITAL STAY

This KPI measures how long, on average, people stay in the hospital. This metric is very helpful, but it covers a wide range of things. Using the average hospital stay as a single KPI to track all of the different types of stays in your facility won't be very helpful. Most of the time, a person who has major surgery will have to stay in the hospital longer than someone who had their tonsils removed. Instead, this KPI should be broken up and used for each kind of stay. After looking at the results and figuring out what they mean, medical facilities will be able to set a target length of stay for each category.

Resource – https://www.cascade.app/blog/healthcare-kpis

Angela

Provide 3 KPIs that can be monitored with data.  How are these KPIs useful to a healthcare organization? 

Average hospital stay – Using this data alone will not be helpful unless categorized by event.  Having a baby LOS will definitely be different than LOS for brain surgery/recovery.  With knowledge of all groupings for LOS a target length can be created. 

Staff-to-patient ratio – It reveals staff availability for patient care at any given time.  Depending on time of day, day of week, holidays, and time of year that ratio should be adjusted. It helps elevate patient care and staff satisfaction.  The higher the ratio means happier staff and patients.    

Claims denial rate – Checks the efficiency of revenue cycle of a hospital.  A decreased rate means the hospital takes more time for patient care rather than paperwork

Team, C. (n.d.). Healthcare KPIs – 12 KPIs You Should Be Tracking.  https://www.cascade.app/blog/healthcare-kpis Links to an external site.

Lisa

In any healthcare organization, improving the quality of healthcare services is a critical management area. When patients visit their health centers to get healthcare services, including treatments, they always expect that they will get high-quality healthcare services to satisfy their needs. To achieve high-quality healthcare services, there is a need to have strong key performance indicators that provide measurable and quantifiable factors showing healthcare organization goals to help improve healthcare performance and operational efficiency. KPIs in a healthcare organization that can be monitored with data include Bed occupancy rate, staff-to-patient ratio, and average patient wait time (Cascade Team, 2022). Those data-driven KPIs aim to improve the efficiency and effectiveness of hospital operations management and the quality of healthcare services offered to patients.  The bed occupancy rate is a data-driven KPI aimed at identifying the number of hospital beds in use at any time. This KPI indicates how the head; of there organization can offer practical and safe treatments to its patients as it measures the facility's capacity needs. Once the performance and capacity goals have been defined and tracked, doctors can assess whether additional beds and space are required, depending on the results of the KPIs (Calzon, 2022). Staff to patients ratio is another excellent healthcare organization KPI as it seeks the data on the available staff resources to offer patients healthcare services in a given period. It becomes more effective if it is not generalized but is made objective and indifferent for morning and night shifts. It improves the task force's sustainability while improving the quality of patient care (Cascade Team, 2022). The healthcare organization aims to achieve an optimum staff-to-patient ratio to facilitate smooth and effective operation in the treatment of patients. The last KPI is average patient wait time which is a great KPI aiming at tracking capacity management and the operation objectives on patient satisfaction. Knowing how long it typically takes a patient to wait, from entering a hospital or clinic to having a doctor examine them, is required to calculate their waiting time.

References.

Calzon B., (2022). How To Improve Your Facility Management With Healthcare Reports.  https://www.datapine.com/blog/healthcare-report-benefits-and-examples/ Links to an external site.       

Cascade Team, (2022). Healthcare KPIs – 12 KPIs You Should Be Tracking.  https://www.cascade.app/blog/healthcare-kpis Links to an external site.

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