Prepare a 2-3 page case study that summarizes the Small Island Development Trade Challenges. Research additional sources and comment on what you have found regarding the challenge
- Prepare a 2-3 page case study that summarizes the Small Island Development Trade Challenges.
- Research additional sources and comment on what you have found regarding the challenges presented. (Must be aviation related)
- Conclude with your assessment of potential solutions to these challenges facing the aviation industry.
- Be sure to include additional research and resources to support your case study.
Be specific with the details in this case study.
This case study must be written in the current APA format and you must include in-text citations within this case study.
Attached is the Small Island Development Trade Challenges document that should be used to develop your case study.
How Leaders Utilize Motivational Theories and Influencing Tactics
Joshua Mebane
College of Aeronautics, Embry Riddle Aeronautical University
MGMT 371 Leadership
Dr. Sheppard J. Instructor
April 11 , 2021
Content Motivational Theories
Content Motivation theories helps understand individual wants and needs which can be very beneficial to organizations in a variety of ways (Lussier and Achua, 2018). Having the right understanding of these types of motivational theories and knowing how to implement the right ones can improve an organization’s revenue, increase their productivity, and increase their customer and employee satisfaction (Cãruntu and Cãruntu, 2012). There are three different types of content motivational theories which are hierarchy of needs theory, two-factor theory, and acquired needs theory (Lussier and Achua, 2018).
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Content Motivation Theories provide understanding for individual wants and needs (Lussier and Achua, 2018).
Can improve an organization revenue, increase their productivity, and increase their customer and employee satisfaction (Cãruntu and Cãruntu, 2012).
Heirarcy of Needs Theory, Two-factor Theory, and Acquired Need Theory (Lussier and Achua, 2018).
Effectively Implementing Content Motivation Theories
Jeff Bezos CEO of Amazon seems to benefit from the content motivation theory known as hierarchy of needs.
Hierarchy of needs theory emphasis the concept that individuals’ needs are place or categorized in order of importance (Lussier and Achua, 2018).
Jeff Bezos and Amazon tend to utilize the hierarchy needy theory specifically focusing in on self actualization (Qureshi, n.d.).
Self actualization emphasizes employee innovation and achievement which amazon is well known for.
Self actualization relates to process and reinforcement theories through the form of rewards and consequences. (Lussier and Achua, 2018).
One well known leader in today's society who has benefited from content motivation theories is the CEO of amazon Jeff Bezos. Jeff Bezos’ organization has seemed to have found success by applying and exploiting the hierarchy of needs theory.
Hierarchy of needs theory was established in the 1940’s by American psychologist Abraham Maslow. This theory discusses how individual’s needs are place in order of importance which are broken down into five categories or classifications. Jeff Bezos and his organization Amazon are able to utilize hierarchy of needs theory by mainly focusing on self actualization needs (Qureshi, n.d.). Self actualization needs focuses on employee innovation and achievement which Amazon is well known for. Self actualization also relates to process and reinforcement theories because process theory focuses on employee achievement through the form of rewards while reinforcement theories focuses on employee achievement by offering desired consequences. It is also important to know that each one of the major three motivation theories address different question however, they all are involved in the same feedback loop (Lussier and Achua, 2018).
3
My Current Role within My Organization
Logistician specialist for Naval Air Systems Command
Responsible for getting the right part to the right place at the right price and the right time.
Obsolesces and Counterfeit Parts.
My current role within the Naval Air Systems Command is a supply support logistician I am responsible for ensuring that the weapons systems parts get deliver to the end user for the right cost in the right quantity at the right time. I am also responsible for tracking and mitigating obsolesce issues to ensure that whenever spare components do get deliver to the end users, they will be able to be supported and sustainable in the long run.
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Expectancy Theory
Expectancy Theory is one of the process motivation theories. The expectancy theory happens to tie into my daily and current role within my organization because I understand the importance of my job. Ensuring that the right spare parts get to our United States Naval fleet and effectively supporting each aircraft and weapon system provides my team with enough motivation to accomplish our daily task. I am also motivated to accomplish these task because if I perform well enough this could lead to certain rewards like bonuses or other pay incentives. Expectancy theory focuses on the rewards individuals get when they accomplish a task (Lussier and Achua, 2018)
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Expectancy Theory is one of the process motivation theories. Focuses on the rewards individuals get when they accomplish a task (Lussier and Achua, 2018)
Ensuring that spares part get to our United States Naval fleet and effectively supporting each system motivates my team to accomplish task.
Motivated by rewards like bonuses and other pay incentives.
Types of Influencing Tactics
The types of influencing tactics
Consultation
Ingratiation
Rational Persuasion
Inspirational appeals
Coalition
Legitimization
Pressure
Exchange
Personal appeals (Lussier and Achua, 2018)
Jeff Bezos seems to utilize the most is inspirational appeals.
Encourages his followers through their emotions (Noddy, 2019).
The least influencing tactic Jeff Bezos uses is Exchange influencing tactic.
Does not seem to utilize rewards as an incentive to influence his followers.
When it comes to the topic of influencing tactics there are several which are Consultation, Ingratiation, Rational Persuasion, Inspirational appeals, Coalition, Legitimization, Pressure, Exchange, Personal appeals. Each one of these influencing tactics fall under the seven types of power (Lussier and Achua, 2018). Out of all these influencing tactics the one that Jeff Bezos seems to utilize the most is inspirational appeals. Jeff Bezos is known to an inspirational leader that influences and encourages his followers through their emotions (Noddy, 2019). The least influencing tactic Jeff Bezos seems to utilize is exchange influencing tactics. Although Jeff Bezos does seem to reward his employees this does not seem to be an influencing tactic he uses often.
6
Improving Influencing Tactics
Exchange Influencing tactic
Increase productivity because reward provide incentives to work (Nelson, 2019)
To increase exchange influencing tactic you must identify what your employees' value and reward them for accomplishing task
Coalition Influencing Tactic
Provides more opportunity
To Increase coalition influence you most increase publicity (Lussier and Achua, 2018).
If I were Jeff Bezos the two influencing tactics that I would try to improve would be exchange influencing tactic and coalition influencing tactics. Improving exchange influence can increase productivity because rewarding employees provides them more of an incentive to work (Nelson, 2019). Increasing or improving coalition influencing tactics can provide more opportunities. To increase coalition influence you must increase your publicity and expand your employees value and reward them for accomplishing certain task (Lussier and Achua, 2018).
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Political Skills and behavior
Politics within an organization is simply obtaining and utilizing power (Lussier and Achua, 2018).
Political Behavior
Networking
Reciprocity
Coalition
Politics within an organization is simply obtaining and utilizes power (Lussier and Achua, 2018). Politics plays a major part because it can determine the success of an organization especially when it pertains to politician behavior. There are three different types of political behavior which are networking, reciprocity, and coalitions (Lussier and Achua, 2018).
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Ineffective leaders and political behavior
CEO of Volkswagen Martin Winterkorn well-known for Volkswagen scandal (Fielkow, 2015).
Reciprocity is creating goals and forming alliances to accomplish task or goals (Lussier and Achua, 2018).
Winterkorn sets goals to become the biggest auto company and was able to accomplish this by the alliances he formed (Hakim et al., 2015).
The ineffective leader that I selected was the former CEO of Volkswagen Martin Winterkorn who became well known from the scandal Volkswagen encountered (Fielkow, 2015).. When it comes to Winterkorn’s political behavior I believe the one he tends to display the most is reciprocity. Reciprocity is simple creating goals and forming alliances to accomplish these task or goals (Lussier and Achua, 2018). Winterkorn was a leader who set goals and obligations to be the biggest auto company and he was able to accomplish this goal with the help of numerous alliances (Hakim et al., 2015).
9
Legitimate Power
Legitimate power is just as the name implies power that is given legitimately due to an individual's position (Lussier and Achua, 2018). This type of power is not always necessarily earned but instead is given to an individual. If we examine Jeff Bezos, we can see how he employs this type of power. Due to the fact that he is the CEO of his organization he possess all the authority to influence individuals. Although, this is not the power he always uses or needs to use within his organization (Murphy, 2017).
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Legitimate Power is power that is given legitimately due to an individual’s position (Lussier and Achua, 2018).
Jeff Bezos employs this type of power because he is the CEO of Amazon and posses all the authority.
Reward power
Reward Power is similar to legitimate power however, influences individual through rewards and incentives (Lussier and Achua, 2018).
Jeff Bezos use reward power
Amazon stated that they would dedicate 500 million dollars for employee bonuses (Rueter, 2020).
Reward Power happens to be similar to legitimate power however, as the name states reward power focuses mainly on influencing employees through the rewards and incentives (Lussier and Achua, 2018). As I stated earlier although it may not be utilized as much as the other sources of power Jeff Bezos still use reward power. A great example of this is when Amazon stated they would dedicate 500 million dollars towards employee bonuses (Rueter, 2020).
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Benefits of Using Influence
Power, politics, political behavior, and negotiating all possess the ability to influence individuals.
Manager’s use influence because it boost employee performance and motivates the workforce to accomplish task (Granite State College, n.d.).
To ensure a leader's influence is ethical they should avoid their own self interest and address other unethical behavior (Lussier and Achua, 2018)
Each form of power, politics, political behavior and negotiating possess the ability to influence individuals and any good leader or manager tends to see the value these different types of influences can have on an organization. Managers tends to use influence within an organization to boost employee performance and motivate the workforce to accomplish task (Granite State College, n.d.). The biggest aspect a manger must consider when influencing is to ensure it is ethical. Within my organization managers can shift their mindsets and avoid influencing others for their own self interest since this tends to be unethical. Managers can also hold others accountable for unethical behavior which can help promote a more ethical workplace (Lussier and Achua, 2018)
12
Power and Politics
Power and politics are both useful influential tools that managers and follower can utilize ethically or unethically (Lussier and Achua, 2018).
Power and politics are both useful influential tools that managers and follower can utilize ethically or unethically (Lussier and Achua, 2018).
13
References
CĂRUNTU, C., & CĂRUNTU, A. (2012, November 16). THE IMPORTANCE OF MOTIVATION THEORIES IN DELIVERING THE PROMISED SERVICES TO CUSTOMERS [PDF].
Fielkow, B. (2015, September 30). What we can learn from VOLKSWAGEN'S scandal and the legacy of a leader. Retrieved April 10, 2021, from https://www.entrepreneur.com/article/251137
Hakim, D., Kessler, A., & Ewing, J. (2015, September 26). As Volkswagen pushed to be No. 1, AMBITIONS fueled a scandal. Retrieved April 10, 2021, from https://www.nytimes.com/2015/09/27/business/as-vw-pushed-to-be-no-1-ambitions-fueled-a-scandal.html
Lussier, R. N., & Achua, C. F. (2018). Leadership Theory, Application, & Skill Development (6th edition) Boston, MA: Cengage Learning.
Murphy, M. (2017, March 19). You need to know the 7 types of power if you want to succeed. Retrieved April 8, 2021, from https://www.forbes.com/sites/markmurphy/2017/03/19/you-need-to-know-the-7-types-of-power-if-you-want-to-succeed/?sh=5583b864536d
Nelson., E. (2019, July 18). 10 ways to increase employee productivity with rewards and recognition. Retrieved April 10, 2021, from https://www.fond.co/blog/increase-employee-productivity/#:~:text=Rewarding%20an%20employee%20for%20a,and%20to%20be%20more%20productive.&text=Additionally%2C%2040%25%20of%20Americans%20also,they%20were%20recognized%20more%20often.
Noddy. (2019, September 18). Jeff Bezos's leadership style and the culture within amazon. Retrieved April 9, 2021, from https://penneddownbynoddy.medium.com/jeff-bezoss-leadership-style-and-the-culture-within-amazon-e960d1efc6e9
Power and influence. (n.d.). Retrieved April 08, 2021, from https://granite.pressbooks.pub/ld820/chapter/4/
Qureshi, J. (n.d.). Lessons from the interesting success story of amazon –. Retrieved April 8, 2021, from https://www.cxservice360.com/lessons-from-the-interesting-success-story-of-amazon-2/
Rueter Senior Editor, T. (2020, June 29). Amazon offers $500M worth of employee bonuses. Retrieved April 9, 2021, from https://progressivegrocer.com/amazon-offers-500m-worth-employee-bonuses
,
GE.14-16181 (E)
Trade and Development Board Trade and Development Commission
Multi-Year Expert Meeting on Transport, Trade Logistics and Trade Facilitation
Third session
Geneva 24–26 November 2014
Item 3 of the provisional agenda
Small island developing States: Challenges in transport and
trade logistics
Note by the UNCTAD secretariat
Executive summary
Small island developing States (SIDS) are a diverse group of island countries that
share some common features and vulnerabilities such as insularity, geographic remoteness,
and smallness of economies, populations and area. Together, these factors emphasize the
importance of well-functioning, reliable, sustainable and resilient transportation systems, in
particular maritime and air transport for SIDS development and survival. In this context
and capitalizing on the renewed international commitment to advance the sustainable
development agenda of those States, UNCTAD is increasingly focusing its attention on to
tackle challenges in transport and trade logistics faced by SIDS. Relevant activities include
a special chapter of the annual Review of Maritime Transport 2014 (forthcoming) devoted
to developments in the maritime transport sector of SIDS, an ad hoc expert meeting held on
11 July 2014 considering the theme “Addressing the transport and trade-logistics
challenges of the small island developing States: Samoa Conference and beyond”, and a
contribution to the Third International Conference on Small Island Developing States
(Samoa Conference) in the form of a substantive report entitled “Closing the Distance:
Partnerships for Sustainable and Resilient Transport Systems in SIDS” (forthcoming).
This paper highlights some of the key challenges in transport and trade logistics
facing SIDS and identifies areas of potential action with a view to meeting these challenges
and explores potential opportunities. Considerations raised seek to inform deliberations at
the meeting and stimulate discussions with a view to shaping the way forward, in
particular, in the light of the outcome of the Samoa Conference and the post-2015
development agenda.
United Nations TD/B/C.I/MEM.7/8
United Nations Conference
on Trade and Development
Distr.: General
15 September 2014
Original: English
TD/B/C.I/MEM.7/8
2
Introduction
1. SIDS1 are a diverse group of island countries in terms of geographical location, land
area, population size and markets, gross domestic product (GDP) and level of development.
Despite these differences, however, SIDS share some common features that distinguish
them as a special sustainable development case.2 These include insularity, geographic
remoteness, and smallness of economies, populations and area. As a by-product of these
features, SIDS have extensive territorial waters and exclusive economic zones, high export
concentration, deep openness to international trade, heavy import reliance, significant
exposure to external shocks, and vulnerability to environmental degradation and threats, in
particular natural disasters or extreme events. SIDS are threatened by factors affecting
climate change, particularly sea-level rise and extreme weather events.
2. With SIDS being sea locked, access to well-functioning and reliable transportation
systems, in particular maritime and air transport systems, is vital. Seaports and airports are
the lifelines sustaining the survival of these States, especially since they are highly
dependent on transport-intensive imports for much of their consumption needs, for example
food and energy. While maritime transport accounts for nearly 80 per cent of world
merchandise trade by volume, this share is higher for SIDS. Although maritime transport is
the predominant mode used to carry cargo and freight, air transport is relied upon primarily
for passenger and tourist transport and domestic inter-island shipping and mobility.
3. Recognizing the special case of SIDS and related sustainable development
challenges, the United Nations system has worked towards mitigating their vulnerabilities.
In 1992, the United Nations Conference on Environment and Development – the Earth
Summit – defined SIDS as a distinct group of developing countries with specific economic,
social and environmental vulnerabilities. In 1994, the Programme of Action for the
Sustainable Development of Small Island Developing States (Barbados Programme of
Action) was finalized and adopted. It was reviewed in 2005 and revamped by the Mauritius
Strategy for the Further Implementation of the Programme of Action for the Sustainable
Development of Small Island Developing States. In September 2014, the Third
International Conference on Small Island Developing States, held in Samoa, provided the
international community with a fresh opportunity to revisit the vulnerabilities of SIDS in
the light of changing global circumstances and new insights, including in relation to the
impacts of climate variability and change.
4. Capitalizing on this opportunity and in accordance with its most recent Doha
mandate which directs UNCTAD to “advise SIDS on the design and implementation of
policies addressing their specific trade and trade logistics challenges linked to their
remoteness and geographical isolation” (para. 56 (j); see also paras. 6 and 48). UNCTAD
has carried out a number of activities to help advance the transport agenda of SIDS. These
include a special chapter of the annual Review of Maritime Transport 2014 (forthcoming)
1 For the purposes of this paper and unless otherwise specified the term refers to the following 29 SIDS
categorized by UNCTAD: Caribbean – Antigua and Barbuda, the Bahamas, Barbados, Dominica,
Grenada, Jamaica, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and
Tobago; Pacific: Fiji, Kiribati, Marshall Islands, the Federated States of Micronesia, Nauru, Palau,
Papua New Guinea, Samoa, the Solomon Islands, Tonga, Tuvalu and Vanuatu; Indian Ocean and
West Africa – Cabo Verde, Comoros, Maldives, Mauritius, Sao Tome and Principe, Seychelles and
Timor-Leste.
2 See in particular R Read, Trade, Economic Vulnerability, Resilience and the Implications of Climate
Change in Small Island and Littoral Developing Economies, ICTSD Issue Paper No. 12, June 2010;
L Briguglio and W Galea, 2003, Updating and Augmenting the Economic Vulnerability Index,
Occasional Paper by the Islands and Small States Institute of the University of Malta.
TD/B/C.I/MEM.7/8
3
devoted to the maritime transport sector in SIDS, as well as an ad hoc expert meeting on the
theme “Addressing the transport and trade-logistics challenges of the small island
developing States: Samoa Conference and beyond”. Held on 11 July 2014, the meeting
offered an opportunity to discuss the specific transport-related challenges facing SIDS and
consider ways in which these could be better understood and adequately addressed. Insights
gained from the meeting3 helped inform the contribution of UNCTAD to the Samoa
Conference in the form of a substantive report entitled “Closing the Distance: Partnerships
for Sustainable and Resilient Transport Systems in SIDS” (forthcoming).
5. Against this background and drawing in particular on the outcome of discussions at
the ad hoc expert meeting of July 2014,4 as well as on the contribution of UNCTAD to the
Samoa Conference, this paper highlights some of the key transport and trade logistics-
related challenges facing SIDS and identifies areas of potential action with a view to
meeting these challenges and exploring potential opportunities. The aim of the paper to is to
stimulate discussions at the meeting and shape the way forward in the light of the outcome
of the Samoa Conference and the post-2015 development agenda.
I. Key challenges in transport and trade logistics faced by small
island developing States
6. The small size, remoteness and insularity of SIDS pose daunting challenges in
transport and trade logistics and undermine their ability to achieve their sustainable
development goals. While their unique vulnerabilities with regard to transport had been
recognized decades ago, they, nevertheless, remain ever more present today and are further
exacerbated by concurrent trends such as globalization, environmental degradation, climate
change and limited financial resources for infrastructure development and maintenance. In
relation to maritime transport, relevant challenges are affecting, among others, shipping
services, transport costs, port infrastructure and equipment, as well as markets and
operations.
A. Shipping
1. Cargo volumes and imbalances
7. Small cargo volumes in SIDS limit their ability to benefit from economies of scale
or attract shipping services and investors. Smaller vessels need to be used, which bring
higher costs per 20-foot equivalent units (TEUs) than larger vessels. When combined with
relatively low and imbalanced import and export volumes, remoteness, which results in
long and indirect transport routes, can have a significant impact on transport costs.5
Meanwhile, significant trade imbalances are also creating operational challenges and higher
costs. In this context, considerations of ship economics (ship size in relation to volume of
3 Ad Hoc Expert Meeting on Addressing the transport and trade-logistics challenges of the Small
Islands Developing States: Samoa Conference and beyond, Summary of Discussions and Outcomes,
UNCTAD/DTL/TLB/2014/3.
4 For presentations and documentation, see http://unctad.org/en/pages/MeetingDetails.
aspx?meetingid=586.
5 Apart from Trinidad and Tobago, Seychelles, Papua New Guinea and the Solomon Islands, import
values are many times the export values. Available evidence suggests that this is also the case for
weight-based data. UNCTAD estimates the total volume of goods unloaded in developing Oceania
(i.e. the Pacific SIDS) at 13.1 million metric tons in 2013, nearly twice the weight of goods loaded
(7.5 million metric tons). (Review of Maritime Transport 2014 (forthcoming), chapter 1).
TD/B/C.I/MEM.7/8
4
cargo, required service frequency, route length, ship speed, physical constraints to ship size
at ports and time in ports) and indivisibilities in associated seaport infrastructure,
superstructure and equipment can all drive up transport and import costs, and reduce the
competitiveness of exports.
2. Access to global shipping networks
8. Participation in global trade depends significantly on a country’s ability to access
reliable transport services that connect regional and global trading partners and to do so
cost effectively. A country’s position within the global liner-shipping network depends
largely on factors that determine transport cost levels. These include in particular,
geographical location, the hinterland and the captive cargo base, as well as port
characteristics and overall non-physical aspects, including efficiency, process and the
underlying regulatory framework. The UNCTAD liner shipping connectivity index
computed for the first time in 2004 illustrates the difficulties faced by SIDS in accessing
regional and global markets. Symptomatic of their underlying transport challenges, SIDS
rank very low on the index.6
9. SIDS are very remote from the major global markets located in Asia, North
America, North Europe, the Mediterranean, Western Asia and the Indian subcontinent. The
weighted average distance from these markets is around 8,200 kilometres (km) for
Caribbean SIDS and around 11,500 km for Pacific SIDS. This remoteness is an important
factor contributing to higher transport costs in these States. As SIDS are not in the path of
the main shipping lanes network connecting these markets, they are served primarily by
north–south shipping routes based in major relay or transhipment hubs located on the east–
west container belt. Among others, the smaller container volumes on the north–south routes
means that the vessel sizes employed on these routes are smaller with concomitant higher
costs per TEU.
3. Inter-island domestic shipping
10. While international and regional transport connectivity is important for all SIDS,
inter-island domestic transport is of equal importance, not only to reach outer islands that
are spread across vast distances, but also to service productive sectors such as tourism,
fisheries and agriculture. For example, domestic inter-island shipping services in many
countries of the Pacific region – especially to outer islands – are infrequent and unreliable.
This has a negative impact on the production and income generation possibilities of islands,
as regular access to markets is a critical factor. The lack of adequate shipping services
limits the ability of islanders to generate the income necessary to pay for shipping services,
while infrequent and unreliable shipping schedules also lead to increased safety risks to
passengers and cargo, and added costs for outer island transport. These conditions in turn
limit opportunity for social interaction; access to education, health, and business
development services; and the ability of public agencies to deliver programmes and develop
social infrastructure in the outer islands. They also increase the prices of essential goods
6 UNCTAD has estimated the minimum theoretical number of transhipments necessary to ship a
container between country pairs when no direct connections exist between them. For the Caribbean
SIDS, the average minimum number of transhipment moves required to ship a container from the
Caribbean to Europe is 0.8; to the Americas, 0.9; to Asia, 1.3; to Africa, 1.9; and to the Pacific region,
2.3. The average number of required transhipments for containers from Africa and Indian Ocean
SIDS to Africa, Asia, Europe, the Americas and the Pacific region are 1.1, 1.1, 1.5, 1.9 and 2.4,
respectively. To ship containers within the Pacific, to Asia, the Americas, Europe and Africa,
UNCTAD estimates the average number of required transhipments as 0.5, 1.0, 1.8, 2.2 and 2.3,
respectively.
TD/B/C.I/MEM.7/8
5
and discourage production and marketing of local products, for example copra, fruits,
vegetables, fish and handicrafts.
11. To address these concerns, franchising schemes7 have been used, for example, in the
Pacific region. These schemes allow governments to contract private operators to deliver
inter-island shipping services of a predetermined quality to specified populations have been
implemented in Pacific Island countries with varying degrees of success.8
4. High degree of dependency on energy imports
12. SIDS are highly dependent on fossil fuel imports; most of them spend more than 30
per cent of their foreign exchange earnings, annually.9 Moreover, with oil prices having
increased significantly over the past decade and sustained elevated
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