Conduct a session with the device using your test created in Phase 1.? Report on the results of the test. (Project phase 1 file attached below) You s

Table Of Contents

Abstract 1 Introduction 1 Purpose 2 Data Collection 3 Participants 3 Environment and Schedule 4

A product's usability is evaluated by testing user acceptability in user-centred interactive systems. This may be regarded as a crucial usability method since it explains how real users interact with the system. The design and usability of the product are tested by people who have no prior knowledge of it. This testing is crucial to the success of an end product since a fully operating program that generates customer doubt will not last long. Experts often exclude end users from the evaluation process when evaluating user interfaces. The goal of usability testing is to see whether a product created by humans is capable of achieving its stated objectives. Consumer goods, online sites, software programs, graphical user interfaces, publications, and gadgets are just a few examples of things that might benefit from usability testing. Instead of assessing the ease of use (or usability) of a product, comprehensive collaborative and interactive research focuses on developing the foundations of ethical engagement. Instead of user testing, market analysis or an observational technique is used to gather opinions on a product or a piece of content. It is common for usability testing to be carried out in a controlled setting and to use observation techniques to determine how effectively a product may be used by its intended audience. Usability testing is also often used in combination with qualitative research, which helps understand how people use a product or service and what motivates them.

Setting up a usability test entails meticulously establishing a situation, or a suitable environment, in which a person executes a list of activities using the product under consideration. At the same time, observers watch and take notes on their observations (dynamic verification). A variety of alternative test equipment may be used to get information about the commodity being evaluated(Hertzum, 2020). For example, programmed instructions, printed models, and pre-and post-test surveys are standard (static verification). Example: To test the attached functionality of an email application, a scenario would explain a circumstance in which someone has to send an email file, and it would ask them to complete the job at hand(Tarkkanen & Harkke, 2019). The goal is to watch how individuals operate in a realistic environment so that programmers may detect and correct any problems that arise. The presumed methodology, founder learning, and eye-tracking are approaches that are often used to collect data during a usability test.

This usability test aims to measure the attitudes and capabilities of a small sample of users concerning a few basic functionalities provided by the Windows 10 operating system. Operating systems must also offer a platform on which the user may cost-effectively perform program execution to function as an interface between the user and computer hardware. According to netmarketshare.com, the Windows 10 operating system software is the most recent operating system built by Microsoft and is now deployed on the great majority (87.97 per cent) of computers worldwide. The fact that Windows has such a significant market share indicates that consumers are most likely to be using a computer that runs the Windows operating system(Drygielski et al., 2019). Windows 10 was first made available to the general public on July 29, 2015, which means it has been almost five years since that day. If I run a test using this product, it may offer insight into modifications in the user interface that may be applied to simplify some essential activities for the typical user when the next version of the Windows operating system is launched.

When building this usability test, I had several questions in mind. What percentage of consumers know that Microsoft includes an anti-virus and anti-malware program named Windows Defender on their computers by default? What skills do they have to execute a rapid virus or malware scan on a computer system? Is the user aware of how to search for and locate the control panel and how to remove an application from inside that user interface? Is the user aware of getting access to information about their particular computer hardware? Those who complete the following activities will be able to answer these questions:

1. To find Windows Defender, the user needs to search the Windows 10 operating system by utilizing the built-in search function. After that, they must launch the application. Next, they must do a short scan of the computer to ensure that there are no viruses or malware present. According to the scan result, the user will then certify that the machine does not have any viruses or malware.

2. The user will need to look for it in the Windows 10 program to access the control panel. After that, the user will remove the TinyTake application from their PC. The user may validate that the software has been successfully uninstalled by scanning the list of installed applications for the word "TinyTake" and verifying that it is no longer mentioned therein. The TinyTake program, which I had previously downloaded to complete an assignment for INFO SET 330 but which turned out to be inferior to the extra broadcasting software that I had installed to complete the assessment, was the source of my disappointment.

3. The user will perform an internal search to locate information on the computer's hardware (CPU, RAM storage device ID, kind of Windows 10 (32-bit or 64-bit), among other things. They may look for this information by going to Settings > System > About on their browser. The user will put down the facts they have discovered to indicate that they have successfully accomplished the assignment.

During completing these activities, information will be gathered. A timer will run for each exercise to calculate how long it will take each participant to complete each job(Marien., 2019). It will be used in conjunction with a timer application on my mobile phone, and the timings will be logged once each job has been successfully completed. This information might be used to determine whether or not changes to the interface are required to allow users to execute jobs more effectively(Eck et al., 2018). In addition to being asked to time themselves, the participants will be asked which activity they found the hardest to complete. Obviously, this answer might be found by examining the times required to complete the activities, but it is feasible that the user's perspective could provide a more accurate understanding of why that specific activity was especially tough.

The three participants are made up of two coworkers and one member of their family. Their decision is based on factors including convenience and the breadth of skills that each individual has. More information about the participants may be found in the section below.

1. Allison is a coworker of mine. Allison graduated from the University of Wisconsin-Madison with a Bachelor of Science in Biomedical Engineering. Allison is familiar with a wide variety of technological platforms. She can navigate the operating system's settings and comprehend computer principles, and she would be regarded as an "experienced" user.

2. Crystal, a coworker of mine. Crystal has difficulty working with computers and would be categorized as a "novice" computer user. The fact that she feels comfortable opening a web browser and browsing a few particular websites does not indicate that she is knowledgeable about the technical parts of computers or software.

3. Tim, my younger brother. Augusta University is where Tim is presently studying and working towards getting his bachelor's degree in accounting. Although Tim has constructed his own computer and loves parts of computer games, he lacks a deep technical understanding of the software. Tim would be categorized as an "average" to "above-average" user of the system.

The usability test will be carried out in the subject's residence, especially at the downstairs office. For the usability test, this area will be ideal since the desk is spacious enough for the participant to comfortably do activities as I sit next to them and watch and take notes. In terms of the time required to complete the exercises, I anticipate Allison to need around 3-7 minutes, Crystal to require 10-20 minutes, and Tim to require approximately 5-10 minutes. These timings are based on my own judgments of their ability to use computers, specifically the Windows 10 operating system, and are not guaranteed.

References

Tarkkanen, K., & Harkke, V. (2019). Scope of usability tests in IS development. AIS Transactions on Human-Computer Interaction, 11(3), 136-156.

Drygielski, M., Indyka-Piasecka, A., Piwowarczyk, M., Telec, Z., Trawiński, B., & Duong, T. H. (2019, September). Usability testing of data entry patterns implemented according to material design guidelines for the web. The International Conference on Computational Collective Intelligence (pp. 697-711). Springer, Cham.

Hertzum, M. (2020). Usability Testing: A Practitioner's Guide to Evaluating the User Experience. Synthesis Lectures on Human-Centered Informatics, 13(1), i-105.

Eck, M. L. V., Markslag, E., Sidorova, N., Brosens-Kessels, A., & van der Aalst, W. M. (2018, September). Data-driven usability test scenario creation. In the International Conference on Human-Centred Software Engineering (pp. 88-108). Springer, Cham.

Hass, C. (2019). A practical guide to usability testing. In Consumer Informatics and Digital Health (pp. 107-124). Springer, Cham.

Marien, S., Legrand, D., Ramdoyal, R., Nsenga, J., Ospina, G., Ramon, V., & Spinewine, A. (2019). A User-Centered design and usability testing of a web-based medication reconciliation application integrated into an eHealth network. International journal of medical informatics, 126, 138-146.

Olmsted-Hawala, E., & Nichols, E. (2022). Usability Testing During a Worldwide Pandemic: How We Successfully Moved From In-Person Studies to Remote Virtual Studies.

Näsén, M. (2021). How to design remote usability testing tools to enhance and support moderators' skills.