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May 13, 2022

Read the MCT Template Instructions (PDF) first. 2. Read it carefully so you don’t make any mistakes and if you can’t understand what you’ve to do the

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1. Read the MCT Template Instructions (PDF) first.

2. Read it carefully so you don't make any mistakes and if you can't understand what you've to do then ask me.

3. Read Case Study (Historic one PDF).

4. Then look at MCT Template Instructions again.

5. Start filling out the MCT template (Word Document).

  • attachment

    MCTtemplateInstructionsReadthisbeforefillingthetemplate.pdf

  • attachment

    ManagementConsultingTemplate.doc

  • attachment

    HistoricLundResortatKlaAhMenBuildingSalesandHiringAppropriateManagement-CaseStudy.pdf

You will be using the Management Consulting Template.

Here is some helpful information: The Management Consulting Template (MCT) is a tool used by consultants to track their thinking and analysis in

order to come up with strong/best recommendations for the client based on the diagnostic tools/facts/critical

analysis/logic. The goal in MCT is to pick one of three options for the client and work it through the MCT and to

therefore have a persuasive argument in place. (Later when finished using the MCT the consultant would then use

the information within the template to write up a professional report. However. for this assignment we only

complete/deliver the MCT template itself). Send Individual Assignment 2 to [email protected]

Note some of the important aspects/pointers I typically expect/review/explain for this assignment:

i. What are the steps one should consider in Individual Assignment 2 of BUSI640- using the Management Consulting Template (MCT)? a. review the Case Study documents to understand the situation b. select the diagnostic tools that will help you with diagnosis of the situation c. think through b. with the help of those tools d. come up with three options (Table 2) that you as the consultant decide are the best three options for the consultant to overcome/improve the situation the client is facing e. select only one of those three options as your preferred option f. from that point on only answer the remaining tables in terms of the one preferred/selected option you chose.

Having done the above you would have now arrived now at Table 3

ii. What about critical issues and WNTBA? For each of 3.1, 3.2 etc you now need to think through the question "what are the critical issues (problems or barriers, etc) that will need to be addressed in order to achieve the one option I have selected/chosen? For each of the sections (3.1, 3.2 etc) answer the questions for each of the critical issues you find for that section.

a. Table 3B – Table 3b is closely connected to Table 3.1; 3.2; 3.3 etc

– the box in Table 3B that states "What Needs to Be Addressed" can be understood as a question "What needs to be addressed in order to overcome/resolve the critical issue(s) that were found in Table 3.1; 3.2; 3.3 etc

b. Table 4 – Table 4.1; 4.2; 4.3 etc are closely connected to Tables 3B – WNTBA is What Needs to Be Addressed – the WNTBA Statements come from Table 3.1; 3.2; 3.3 etc – having filled in the statements you now need to then find/decide on two solutions/ideas/alternatives (i.e. Alternative #1; Alternative #2) for the client that best address/help solve each WNTBA – having come up with two alternatives for each WNTBA, you now need to select one of the two alternatives as your recommendation for each WNTBA and give the rationale as to why you chose that alternative (bottom box of 4.1; 4.2, 4.3 etc.)

c. The section of Table 5 is where the final recommendations and outcomes are written that result from the critical analysis work you did in the earlier sections/tables leading up to Table 5.

d. Only the reference page is APA; type directly into the boxes; no other paper/documents etc are necessary beyond the template other than the reference page and any appendices you decide to add; it is ok to use professional point form but preferably in Tables 2 (the three options) use full sentences/paragraphs and give good detail as Tables 2 will likely contain the most information and the other tables will be sentences and smaller sections/answers typically. This is a critical analysis assignment where you show you have tracked your thinking, analysis, and recommendations AND that they fit together.

mailto:[email protected]

,

Management Consulting Template

Student-Consultant Name:

___________________________________

Date of Template Submission:

_________________________

Table of Contents

4 Notes REGARDING PRIORITY LEVEL

5 Table 2.1 – Analysis of Strategic Options (Option 1)

6 Table 2.2 – Analysis of Strategic Options (Option 2)

7 Table 2.3 – Analysis of Strategic Options (Option 3)

10 Table 3.1 – Critical Issues in the Context of Recommended Strategic Option – (FINANCE)

11 Table 3.2 – Critical Issues in the Context of Recommended Strategic Option – (HR)

12 Table 3.3 – Critical Issues in the Context of Recommended Strategic Option – (IT/MIS)

13 Table 3.4 – Critical Issues in the Context of Recommended Strategic Option – (POM)

14 Table 3.5 – Critical Issues in the Context of Recommended Strategic Option – (MARKETING)

16 Table 3B – Development of What Need to Be Addressed Statements (5 OR 6)

(Finance; HR; IT/MIS; POM; Marketing; Other)

19 Table 4.1 – WNTBA 1: Evaluation of Alternative Solutions & Recommendation

20 Table 4.2 – WNTBA 2: Evaluation of Alternative Solutions & Recommendation

21 Table 4.3 – WNTBA 3: Evaluation of Alternative Solutions & Recommendation

22 Table 4.4 – WNTBA 4: Evaluation of Alternative Solutions & Recommendation

23 Table 4.5 – WNTBA 5: Evaluation of Alternative Solutions & Recommendation

25 Table 5 – Recommendation Detail # 1

26 Table 5 – Recommendation Detail # 2

27 Table 5 – Recommendation Detail # 3

26 Table 5 – Recommendation Detail # 4

27 Table 5 – Recommendation Detail # 5

Appendices / Tables

REFERENCES

Notes regarding priority level

· Table 5 – Priority: HI= High (Extremely important, very critical); ME= Medium (important but not critical); LO=Low (needs to be done but not important and/or critical)

Table 2.1 – Analysis of Strategic Options

Option 1

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

Table 2.2 – Analysis of Strategic Options

Option 2

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

Table 2.3 – Analysis of Strategic Options

Option 3

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

NOT REQUIRED Table 2A – Strategic Analysis – Stakeholder Positions on Strategic Options

Stakeholders and their positions:

Strategic

Option 1:

Strategic

Option 2:

Strategic

Option 3:

Stakeholder 1:

Stakeholder 2:

Stakeholder 3:

Stakeholder 4:

NOT REQUIRED Table 2B – Strategic Analysis – Impact of Critical Issues on Strategic Options

Strategic Options & Their Critical Issues

Strategic Option #1

Strategic Option #2

Strategic Option #3

Finance

Marketing

Operations

IT

Human Resources

Table 3.1 – Critical Issues in the Context of Recommended Strategic Option – FINANCE

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

1) Why Important? 2) Implications if not dealt with?

Finance

F1

F2

F3

F4

F5

Table 3.2 – Critical Issues in the Context of Recommended Strategic Option – HR

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Human

Resources

HR1

HR2

HR3

HR4

HR5

Table 3.3 – Critical Issues in the Context of Recommended Strategic Option – IT/MIS

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Info Tech

IT1

IT2

IT3

IT4

IT5

Table 3.4 – Critical Issues in the Context of Recommended Strategic Option – POM

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Operations

OP1

OP2

OP3

OP4

OP5

Table 3.5 – Critical Issues in the Context of Recommended Strategic Option – MARKETING

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Marketing

M1

M2

M3

M4

M5

NOT REQUIRED Table 3A – Vertical Causal Analysis

Description of Underlying Cause

(Common causes for multiple problems)

Critical Issue(s) Addressed

(as identified in Table 3)

Total

Frequency

Priority and Importance

Low

Med

High

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Additional Issues or Insights which are critical to the success of the organization

OR will critically impact on the success of your recommended strategy

Table 3B – Development of What Need to Be Addressed Statements

1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

2. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

3. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

4. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

5. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

6. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

Comment – Observations and Conclusions Regarding Diagnosis

Table 4.1 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #1

Alternative #1

Pros

Cons

Alternative #2

(Note: Is there another major alternative?)

Pros

Cons

Recommendation & Rationale

Table 4.2 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #2

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.3 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #3

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.4 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #4

Alternative #1

Pros

Cons

Alternative #2

(Note: Is there another major alternative?)

Pros

Cons

Recommendation & Rationale

Table 4.5 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #5

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.6 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #6

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 15 days

Timing

Priority

(See Note to the Marker)

Rec #1

Rec #1 – Critical Success Factors & Risks to be Managed

Rec #2

Rec #2 – Critical Success Factors & Risks to be Managed

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 10 days

Timing

Priority

Rec #3

Rec #3 – Critical Success Factors & Risks to be Managed

Rec #4

Rec #4 – Critical Success Factors & Risks to be Managed

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 10 days

Timing

Priority

Rec #5

Rec #5 – Critical Success Factors & Risks to be Managed

Rec #6

Rec #6 – Critical Success Factors & Risks to be Managed

OPTIONAL Table 1 – A SWOT+ Data Gathering Table (STRATEGY)

Strategy

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

OPTIONAL Table 1.1 – A SWOT+ Data Gathering Table (FINANCIAL MANAGEMENT)

Finance

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

OPTIONAL Table 1.2 – A SWOT+ Data Gathering Table (HR MANAGEMENT)

Human Resources

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

OPTIONAL Table 1.3 – A SWOT+ Data Gathering Table (IT/MGT INFO SYSTEMS)

Information Technology

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

OPTIONAL Table 1.4 – A SWOT+ Data Gathering Table (PRODUCTION OPERATIONS MANAGEMENT)

Operations

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

OPTIONAL Table 1.5 – A SWOT+ Data Gathering Table (MARKETING MANAGEMENT)

Marketing

Strengths/ Positives </b

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