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RUNNING HEAD: Group Practice Operations Plan Part 1 1

Group Practice Operations Plan Part 1 2

Group Practice Operations Plan Part 1

Ronda Peacock

Dr. K. Mezu

Physicians Practice Management

January 30, 2022

The various forms of medical group practice

As a healthcare system, we have a variety of medical groups to choose from. Physician practices and locum tenens are engaged by most medical groups, including solo practitioners, single specialists, and multi-specialists.

A single physician handles all the clinical and managerial responsibilities of a solo practice group. This practice is typically run by a small staff and has a small patient population. A solo practice allows the physician to customize the training to their desire and build more personal interactions with their team and patients. Because of the small number of clients, this practice has income issues. Managing a medical practice is a full-time job for a doctor. All HR and administrative tasks necessary to keep the business running, such as contract negotiations with health care facilities, other medical centers, and insurance firms, would fall under this category. Also included would be the coordination of patient care and the billing and collection processes (Masters n.d.).

Single or multi-specialty comprises two or more doctors who share clinical and managerial duties in a group practice. This model has several advantages, including providing higher benefits due to the greater availability of resources and the distribution of clinical care coverage across all physicians. However, since group practices typically pay physicians depending on their effectiveness and the number of patients they see, there may be fewer options for new doctors to earn a living because of the restrictions on their ability to make decisions as individual physicians in a shared practice.

The selected organizational form for this practice

Physicians are now employed by either a medical practice or a hospital. This would be ideal for new doctors to learn from other doctors. The employing entity performs administrative duties. Guaranteed pay with performance-based incentives and bonuses. They have a large patient base and the support of other doctors. While these are fantastic benefits, there are some drawbacks to consider. For example, the employed physician may be required to do community and conference engagements without their consent.

Organizational goals of the practice and constraints that may be experienced

Since the advent of modern medicine, the physician's role in patient care has evolved. These days, they're more than just doctors who prescribe medication to patients. Many facets of medical practice influence the type of function a doctor must play. The physician's position has changed in the modern era due to technological advancements and stricter regulations in the healthcare industry. In order to provide their patients with the most outstanding possible care, they must remain in tune with all of the state-of-the-art developments in technology. In addition, laws and regulations affecting the practice must be kept up to date. As a result, they must be health billers and collectors. Due to all these diverse roles, a "reboot of the academic requirements for clinicians to have a sustainable medical practice" has been implemented.

Time constraints with patients are among the most pressing issues that physicians face today as members of medical groups. As stated in a 2016 study published in the Annuals of Medicine, physicians spend nearly half of their time on administrative tasks and charting, and only 27% of their time is spent seeing and providing care (Larson, 2018). The second is the need to comply with regulatory requirements, which are ever-changing and must be met to avoid penalties and fines. The third problem is a lack of qualified workers, a common occurrence in medical practices, as prospective employees are drawn to larger medical institutions that may provide better benefits and working circumstances, including the possibility of growth. Providing employees with more advanced technologies might also make their days at work a little bit easier.

The role of nursing in the restructuring of the practice

A medical practice's success relies heavily on its practice managers, who are in charge of everything from formulating business plans to overseeing the operation's budget to handling human resources and other administrative duties. There are several skills that they must possess to execute these responsibilities. To be an effective leader, one must put their desires aside to focus on what is best for the practice as a whole. Patients, stakeholders, and other coworkers must communicate successfully with them. They must also set clear objectives and goals for their staff, provide feedback and inspire them by listening to what they say. Customers are able to know the difference in the quality of service offered when the team is motivated and involved in their work.

The practice manager will be more equipped to deal with the challenges of managing a medical practice if they possess these skills. The problem of improving operations, like medical office expenses and marketing budgets to attract new clients and quality workers, the money needed to invest in technological improvements like the deployment of an electronic health record are all examples of these challenges that must be overcome. The practice management must devise a plan to collect money owing from patients or face the risk of paying those charges themselves (Lage, 2017). Finally, for practices to be eligible for Medicare incentive payments for meeting quality-related metrics, the move to a value-based model must be completed (Lage, 2017).

The role of HRM in the physician practice

An effective HR strategy requires the management of human resources. They are in charge of monitoring and implementing personnel policies. Their work includes staffing, placement, retention, and legal research into healthcare legislation and regulations. Using these, management and the organization can better meet worker wants and concerns while making strategic decisions. Rather than reacting, HRM should be proactive by adopting strategies to avert issues. They must create job descriptions, assign responsibilities, evaluate employee performance provide feedback, and suggest improvements (Russell, 2018).

To attain this purpose, HRM must first have a defined recruitment plan that includes a planned recruitment method. The program should consist of the company's goals and objectives, and applicants should be informed. To select the most extraordinary candidate for clinical practice, applicants' goals must align with the company's. Employees who associate themselves with the organization's goals boost employer-employee relations. The practice's second purpose is brand promotion. This is required to express the company's worth to future workers and job candidates. Show how they treat their employees and why this technique is better than others. Employees enjoy working in an environment that prioritizes their needs and interests. This has several advantages, including attracting new employees and patients. This job promotes people from varied backgrounds and cultures to solve the practice's problems. It improves production and reputation, making the medical procedure more competitive. It can help patients communicate better. Because they better understand their own culture, Chinese or African-owned medical clinics can better relate to clients from those cultures.

Marketing strategy

A medical practice's success relies primarily on its marketing strategy, which must be tailored to the needs of its target demographic. Today's practice manager must recognize that patients are more active in their care planning and have more options than before. First, when a person acknowledges they need medical care, three elements must be considered: awareness, urgency, and desire to pay. Then comes the evaluation phase, when they look into the different practice groups available. This is a crucial moment because people are weighing their alternatives. The medical practice must have more benefits than drawbacks to compete. Customer service, price, and quality all play a role in the facility's shutting or purchase of a product or service. The customer's selection can make or break the relationship, affecting word-of-mouth promotion.

References

Larson, J. (2018). 6 top challenges facing physicians. Retrieved from https://www.staffcare.com/physician-blogs/6-top-challenges-facing-physicians/

Masters, P. (n.d.). Types of medical practices. Retrieved from https://www.acponline.org/about-acp/about-internal-medicine/career-paths/residency-careercounseling/guidance/types-of-medical-practices

Russell, A. (2018). The role of HR manager in health care. Retrieved from https://work.chron.com/role-hr-manager-health-care-19031.html

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GROUP PRACTICE OPERATIONS PLAN PART 2

Group Practice Operations Action Plan Part 2

Ronda Peacock

Dr. K. Mezu

Physicians Practice Management

February 13, 2022

Public safety, health, and security are critical for improved patient outcomes, quality of life, and longevity, notably in hospitals. Unfortunately, disasters are common occurrences in organizations, especially in health care facilities. Thus, appropriate mitigation and response measures should be in place to handle and manage such unfortunate incidents before they escalate to unimaginable and hard-to-manage proportions (Goniewicz et al., 2020). That is why experts recommend emergency operation plans, EOP to address hazards adequately. An emergency operation plan typically entails what an agency or health care facility would do whenever a disaster occurs to reduce morbidity and mortality rates. Hence, this prevents possible damages and harm to property and life.

Therefore, elaborate disaster preparedness and response plan should be in place to safeguard humankind, especially patients, properties, facilities, equipment, and vital records, from unnecessary destruction. Consequently, there is a need to incorporate all primary stakeholders, especially the administrative staff, including private physicians, in an emergency operations response plan for effective mitigation, response, and ultimate service delivery. In this scenario, an emergency operation plan would focus on primary issues, such as staff responsibilities, resources and assets, communications, safety and security, and clinical support activities (Paganini et al., 2016).

To begin with, assembling material resources and assets in advance in preparation for an unfortunate eventuality, such as a fire outbreak, would form a significant part of the emergency operations or preparations plan for the hospital in question. For instance, standby firefighting equipment, several wheelchairs to evacuate critically ill bile patients’, ambulances to transport fire casualties to a nearby health care facility for specialized treatment are necessary. Similarly, training sessions, such as fire drills for all staff regarding how to behave when an emergency occurs, are also essential (Goniewicz et al., 2020).

Aside from resources and assets, communications systems and structures are a practical disaster preparedness plan worth considering by this organization as a strategy. Indeed, as a subset of disaster response and management, the communication plan would entail prompt and accurate disseminating of crucial information concerning the unfortunate incident to all the primary stakeholders, including the concerned public (Paganini et al., 2016). That would defuse patients’ tension and anxiety from building in the neighborhood. Therefore, the company’s public relations department, in liaison with the CEO, would be in charge of disseminating periodic, prompt, and accurate information to the public, including the media fraternity.

Additionally, staff duties and responsibilities are other primary elements that this emergency preparedness operation would entail as a strategy. Assigning and incorporating staff roles and responsibilities after appropriate training sessions concerning disaster mitigation and response is essential in this organization to advance emergency operational plans (Goniewicz et al., 2020). Indeed, staffs are the first responders to an emergency in an organization; hence, adequately preparing them is significant in managing disastrous incidents, such as accidental fire outbreaks and much more.

Moreover, clinical support programs or activities are also necessary for this organization to consider an emergency operations plan. For instance, they ensure that enough health care personnel to handle casualties, such as those offering first aid and psychosocial support, are necessary to prevent unnecessary injuries and fatalities following an emergency (Paganini et al., 2016). In essence, focusing on the areas above would eventually see the firm adequately mitigate and respond successfully to an underlying disaster.

References

Goniewicz, K., Goniewicz, M., Burkle, F. M., & Khorram-Manesh, A. (2020). The impact of experience, length of service, and workplace preparedness in physicians’ readiness in response to disasters. Journal of clinical medicine, 9(10), 3328. https://pdfs.semanticscholar.org/a7aa/6fbd13cf2650a2d2b8b221e9cd00b4fbea08.pdf

Paganini, M., Borrelli, F., Cattani, J., Ragazzoni, L., Djalali, A., Carenzo, L., … & Ingrassia, P. L. (2016). Assessment of disaster preparedness among emergency departments in Italian hospitals: a cautious warning for disaster risk reduction and management capacity. Scandinavian journal of trauma, resuscitation, and emergency medicine, 24(1), 1-8.

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Group Practice Operations Plan 3

Ronda Peacock

Dr. K.Mezu

Physicians Practice Management

February 27, 2022

Accounting and Budgeting

Accounting involves keeping records that relate to the financial transactions of an organization (Lalli, 2012). This refers to summarizing, analyzing, and providing a report to agencies and regulators. It is essential to know about accounting, enabling a leader to know its financial situation. It is also necessary for a practice leader to understand the budgeting process because this will allow them to allocate funds and other resources to the organization's operations. Budgeting lets the leader know how much resources are available and what is needed. It makes it possible for funds to be effectively allocated for different organizational purposes.

Financial Benchmarking

Financial benchmarking refers to analyzing and comparing the financial results of different departments or organizations. There are two major types of financial benchmarking: internal comparison and external comparison. The internal comparison involves comparing the economic consequences of other departments within an organization. This helps one department learn how to improve its financial performance based on the results of another department. In an organizational setup, different departments might perform differently financially. They must learn from one another so that there is an improvement.

The external comparison involves different companies. One organization can compare its financial performance with another organization to see how well it can improve its strategies to boost its financial performance. It is important to do financial benchmarking to acquire and apply new techniques to improve an organization's financial results.

Strategic Purpose and Importance of Benchmarking

Financial benchmarking is one of the concepts that help businesses improve their fiscal management abilities. The primary purpose of financial benchmarking is to enable an organization to see how it affects others, especially in a similar field. It is essential in medical practice because it allows relevant organizations to set realistic goals. Financial benchmarking enables an organization to access their competitors' financial results and strategies and implement some of them for their benefit. Organizations that engage in medical practice invest substantial money into their services. This implies that they need effective fiscal management tactics for effective operation.

Telehealth and Telemedicine Services

Telehealth and telemedicine services allow medical services to be provided remotely (Gogia, 2019). By using technologies such as video calls, providers of medical services can serve their clients remotely without necessarily having to be at the same place. A medical professional can call and advise patients on what to do to take care of themselves or even prescribe medicines. Telehealth has an overall beneficial effect on patient care safety and quality because it increases the efficiency and effectiveness of service delivery. Patients are dealt with within the shortest time possible because they do not have to travel to meet the healthcare professionals. The service is efficient because it is just a phone call away.

Patients also can choose the specific professionals they want to deal with. This improves patient satisfaction and the quality of services provided to the patient. Telehealth and telemedicine should be encouraged because they save time.

Health Information Technology System

The recommended health information technology system is Remote Patient Monitoring (Gogia, 2019). As the name suggests, this system enables healthcare professionals to keep an eye on patients wherever they are; they do not have to visit a conventional health care facility. The system keeps electronic health records to help medical professionals keep up with their patient's progress. The implementation of this system will increase the overall management of patients.

Below are some of the benefits that come along with remote patient monitoring

1. It leads to better decisions because it keeps records of the patient over time

2. It cuts down costs because patients do not have to spend to travel to see a service provider

3. It is convenient; services are available remotely

Mitigating Risks Associated with Technology

Technology is one of the core components in healthcare in the modern world. Technology is used in different departments in medical facilities to improve the quality of products and services offered. Computers are used to store patient data later used to make other decisions. Such data is sensitive and needs to be protected from risks. One of the ways to mitigate such risks is by restricting access to the information in the computer. For example, passwords can lock files that contain patient data. This will make sure that only authorized people have access to the report. It keeps the data safe from leaking out.

References

Gogia, S. (2019). Fundamentals of Telemedicine and Telehealth. Amsterdam: Elsevier Science.

Lalli, W. (2012). Handbook of Budgeting. Hoboken: Wiley.

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