OPERATIONS STRATEGY AND MANAGEMENT
AnswerQ1(a) and Q1(b). Provide at least two journal articles as references in theanswer to Question #1(b) in addition to referencing your chosen YouTube video(note these references are not included in word count):
1. Selectone from the following two YouTube videos depicting manufacturing operations of a product.Answer the following two questions given below based on your chosen manufacturingoperations.
Howparchment paper is made:
Howchocolate chip cookies are made:
(a). Using the standard shapes, illustrate thestep-by-step transformation process of your chosen product through a process flowdiagram. (25% marks)
(b).Recommend two feasible process improvements that could be made to the manufacturingprocess by investigating two relevant steps of the transformation process. Justifythe recommended process improvements with appropriate arguments and analyses. Elucidatea clear link betweenthe recommendations, relevant Muda (i.e. wastes generated due tonon-value added events) and performance objective(s).
(10%+15% marks)
Chooseany ONE case study and answer all questions. Provide at least twojournal articles as references in your answer (note these references are notincluded in word count):
2. A leading UK producer currently has very highdemand for an essential product X globally. They are actively assessing aseries of sustainability initiatives in their supply network and haveoutsourced some of their production activities to Asia. Due to the COVID-19disruption, the company is experiencing many challenges across their productionfacilities and supply networks. In view of this disruption, they plan to (1)re-design how they manufacture product X and (2) reconfigure their supplynetwork based on a number of strategies and principles. Further, the producerbelieves thatquality is the most important single factor affecting performance relative totheir competitors. Here, they consider the sand cone model, along with totalquality management (TQM), as the key elements of their quality managementprogramme. Due to the increasingly high demand for their product, the companyhas been asked by the UK government to ramp up their production in the UKduring the COVID-19 disruption.
(a) Considering their assessmentof sustainability initiatives and the challenges they face due to COVID-19,outline and explain two strategies that the producer could implement and why. Anexample considering the key components of the above narrative should beelucidated. (25% marks)
(b) Justify the companys use ofthe sand cone model, considering the models associated performance measures,and use two examples to support your arguments. (15% marks)
(c) Outline how they might use therelevant quality characteristics and TQM principles to meet the needs andexpectations of UK customers during the disruptions due to the pandemic, anduse an example to support your arguments. (10% marks)
3. The UK plants of Company X havebeen suffering as a significant number of Company Xs suppliers in China werenot able to supply enough parts due to the outbreak of COVID-19. Some of theirsuppliers based in China remain closed, while others are working at reducedcapacity. Due to the pandemic, the organisations product mix is also varyingsignificantly. As a result, Company X is assessing its traditional capacitymanagement strategies as well as its different inventory strategies. Althoughthe COVID-19 situation has created major disruptions across their supplynetworks, Company X are certain about future supplies.
(a) ConsideringCompany Xs experience and situation, discuss two strategies and associated planningoutlooks with appropriate rationale and examples, that they could follow toproduce at a capacity that satisfies their customer base. (25%marks)
(b) Consideringthe various types of inventories that exist and their objectives, explain andanalyse the actions Company X and their suppliers could take to respond to themajor disruptions e.g., having different inventory strategies at its manufacturingfacilities and at their suppliers base. (15% marks)
(c) Analyseand reflect on your understanding of how Company Xs operations strategies couldminimise uncertainty in terms of inventory and underutilised resources. (10% marks)
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