Is it important for social networking companies to implement strict security measures to protect customer information?
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Part one
The website of an organization serves as the front line for its communication with customers. Therefore, it is very important to protect the security of web pages. Specifically, if the website is used to transmit or accept sensitive information such as credit card numbers, social security numbers and so on, the web pages become prone to security attacks. However, if the main webpage of an organization is not used to transmit sensitive information, is there a need to invest in security for public facing web pages? The article that you read, Protecting Users: The Importance of Defending Public Sites (Links to an external site.) [PDF, File Size 458.4KB], highlighted the need for protecting web pages even if they do not transmit sensitive data.
Do you agree that it is important to protect web pages even though they don’t transmit sensitive information? Based on your readings in this module, identify the security threats that may affect web pages even if they don’t transmit sensitive information. Please note that you may use the Internet in order to search for information about different kinds of attacks.
Part two
Social networking facilitates the use of online communities to maintain contacts between groups of people and individuals with common interests on a variety of subject matters. Social networking has opened the possibility for people to expand their social interactions beyond the boundaries of time and space. Companies are now adopting social networking technologies to build relationships with customers, market products, and even recruitment. Unfortunately, the increased level of communication between users also causes the release of personal and sensitive information on social networking sites. Social networking sites can be hacked and used as attack vectors to infect computers with malware. The article that you read, Lax Security at LinkedIn Is Laid Bare (Links to an external site.), shed light on the hacking attack against LinkedIn. The article referred to the lax security by LinkedIn as a cause of the attack. “What has surprised customers and security experts alike is that a company that collects and profits from vast amounts of data had taken a bare-bones approach to protecting it. The breach highlights a disturbing truth about LinkedIn’s computer security: there isn’t much. Companies with customer data continue to gamble on their own computer security, even as the break-ins increase.” The article refers to the importance of maintaining the security of customer information on social networking sites. However, in most cases social networking companies face few consequences and legal penalties, partly because the services offered by these companies are free to the public.
Is it important for social networking companies to implement strict security measures to protect customer information? Why? Explain. What might be some consequences of neglecting basic security protection mechanisms in social networking applications? Ironically, according to the article we see that the stock price of LinkedIn rose in the days after the breach.
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