Write a 3 page APA-formatted summary about an unsatisfactory purchase experience you have made recently
Write a 3 page APA-formatted summary about an unsatisfactory purchase experience you have made recently. In your narrative essay, you should include:
1. The product or service,
2. Your expectations when you bought the product or service,
3. Any interactions with salespeople or customer service people before, during, or after the purchase,
4. The feelings and emotions that accompanied your dissatisfaction, and
5. The outcomes of your dissatisfaction. You should include any other details you remember as well.
Additionally, reflect on how the integration of artificial intelligence (AI), machine learning, and deep learning could have improved your purchasing process and overall experience. Consider how businesses might use these technologies to better understand customer needs and increase satisfaction.
1. How could AI have predicted or prevented your dissatisfaction through data analysis and customer insights?
2. In what ways could machine learning have personalized your purchase experience, potentially avoiding the issues you faced?
3. How could deep learning techniques be used to analyze customer feedback and reviews to identify recurring patterns of dissatisfaction with similar products or services?
4. What are the key issues surrounding consumer privacy in AI-driven marketing and data collection? How can businesses balance personalization with the protection of consumer data?
Cite four (4) peer-reviewed articles, not including your textbook.
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