COM220 Sect1 Management Communication Module 5 Assignment
Read Case 12-2 of the textbook and answer the related questions using information gleaned in Chapter 12.
Read Case 12-3 and write the 3-page team memo (individually, not as a team).
Explain the four axioms of conflict according to Watkins, and how each relates to communication.
You are the Human Resources manager for a small candle company. You have been tasked with teaching department managers who are used to practicing either avoiding, accommodating, forcing or compromising the win-win strategy of “problem solving.” Write a one-page memo to your boss that explains how you would teach this new strategy, and what you would tell the managers about how this approach differs from – and is better – the one they currently use.
M5 Assignment CLO – 4, 5
M5 Assignment UMBO – 1, 2, 4, 5
Instructions & Specifications
Submissions
Rubric
Start by reading and following these instructions:
Study the required chapter(s) of the textbook and any additional recommended resources. Some answers may require you to do additional research on the Internet or in other reference sources. Choose your sources carefully.
Consider the discussion and the any insights you gained from it.
Review the assignment rubric and the specifications below to ensure that your response aligns with all assignment expectations.
Create your assignment submission and be sure to cite your sources, use APA style as required, and check your spelling.
The following specifications are required for this assignment:
Length: 1500 – 1750 words; answers must thoroughly address the questions in a clear, concise manner.
Structure: Include a title page and reference page in APA style. These do not count towards the minimal word count for this assignment.
References: Use the appropriate APA style in-text citations and references for all resources utilized to answer the questions. Include at least three (3) scholarly sources to support your claims.
Format: Save your assignment as a Microsoft Word document (.doc or .docx).
Filename: Name your saved file according to your first initial, last name, and the assignment number (for example, “RHall Assignment 1.docx”)
After completing the assignment above, select the link below to access the next module overview.
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