HM4004: Leadership Strategies : Apply leadership strategies to management scenarios

A lead pharmacist has noticed that pharmacy technicians are occasionally shorting prescriptions by 1 or 2 pills. The technicians have been at the pharmacy for 3 or more years and are generally high performers, but the lead pharmacist attributes the decrease in efficiency to the fact that technicians are working longer than typical hours, which is a result of short staffing. Since the two highest performing technicians are returning to work from vacation the following week, the lead pharmacist sees the problem as temporary and wants to avoid a time-consuming refresher training. She resolves the problem by reviewing the prescriptions filled by technicians herself as often as she can, hoping to reduce the errors as much as possible.

· Describe the type of leadership style or model that you think is represented in the scenario.

· Do you think that this type of leadership is most appropriate for this situation? Explain.

· Recommend at least one additional strategy that the pharmacist could employ to improve the situation.

Your response should be 2–3 paragraphs in length.