Conflict, Delegation, and Creating a Healthy Workplace
This is a three-part assignment with the intent of having the student review the components from the literature on conflict, delegation and creating a healthy workplace. After completing the readings and other scholarly sources, create a presentation with at least ten PowerPoint slides to detail the items below. The assignment calls for a PowerPoint presentation with an embedded video (Using Canvas Studio). It is the responsibility of the student to understand the technology prior to submission. References need to be on slides where appropriate and go at the bottom of the page.
Part 1: Conflict
Describe a conflict situation from your nursing experience (real or imagined). In the presentation address all the below items:
Review the steps for conflict management in Chapter 21 of the textbook (table 21.2), define each and make sure to put a reference at the end of the slide.
Compromising
Competing
Cooperating/Accommodating
Smoothing
Avoiding
Collaborating
Next, describe the conflict management strategy that was utilized in your situation, and whether this worked or not, did it resolve the conflict? At times, we learn from a bad experience how not to use that strategy in the future. There is no wrong answer here, just ensure you define the concepts and provide a reference.
Go to table 21.6 in the textbook and describe what should be done before, during and after the negotiation. Carefully describe each and them ensure you reference the readings at the bottom of the slide.
From the same chapter, list the three destructive techniques for resolving conflicts. Make sure you define each with a reference. Did you use any of these during your scenario?
Part 2: Delegation
Describe an experience with delegating tasks to others (either licensed or non-licensed personnel- real or imagined).
Go to table 20.1 and discuss the five rights of delegation. List and define each with a reference. Describe how you would or how you used each right to ensure the delegation was appropriate.
Go to table 20.2 and list the strategies for successful delegation. Ensure you provide a reference. Did any of these apply to your scenario? If not, how could you have a better outcome using these strategies?
See page 515-516 in the text and describe each of the three delegation errors. Did any of these apply to your scenario? List these with a reference. Have you experienced these errors and the past? What typically causes each?
Part 3: Creating a Healthy Work Environment
Complete the readings listed in the module and define:
A healthy work environment- provide a definition and reference.
The components of a healthy work environment-define with a reference.
Define your present work environment, is it a healthy work environment?
If not, what steps would you take according to the research to make it a healthy work environment?
What must an effective leader do to create a healthy work environment?
This presentation has the option to be completed individually or in a group. Prior to the assignment, the instructor must approve the groups. It is the responsibility of the student contact and collaborate with group members and to get to know the technology.
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